Download PTU BBA 2020 March 3rd Sem 76824 Introduction To Service Industry Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) BBA (Bachelor of Business Administration) 2020 March 3rd Sem 76824 Introduction To Service Industry Previous Question Paper

1 | M- 76824 (S12)-1245

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BBA (SIM) (2018 Batch) (Sem.?3)
INTRODUCTION TO SERVICE INDUSTRY
Subject Code : BBASM-303-18
M.Code : 76824
Time : 3 Hrs. Max. Marks : 60

INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Sub-section.

SECTION-A
l. Write briefly :
a) Open-ended Mutual Fund.
b) Bank.
c) Goods and Services.
d) Private Banks
e) Fee-based Financial Services.
f) Types of Travel Services.
g) Investment Schemes.
h) Hire Purchase.
i) Medical Tourism.
j) NBFC.
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1 | M- 76824 (S12)-1245

Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BBA (SIM) (2018 Batch) (Sem.?3)
INTRODUCTION TO SERVICE INDUSTRY
Subject Code : BBASM-303-18
M.Code : 76824
Time : 3 Hrs. Max. Marks : 60

INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Sub-section.

SECTION-A
l. Write briefly :
a) Open-ended Mutual Fund.
b) Bank.
c) Goods and Services.
d) Private Banks
e) Fee-based Financial Services.
f) Types of Travel Services.
g) Investment Schemes.
h) Hire Purchase.
i) Medical Tourism.
j) NBFC.
2 | M- 76824 (S12)-1245

SECTION-B
UNIT-I
2. Write a detailed note on the emerging Key Services from the Indian perspective.
3. Write a note on the features and importance of the Service Sector in India.
UNIT-II
4. What do you mean by Financial Services? Explain its origin and growth from the Indian
perspective.
5. Write a note on the present challenges and future growth of the Financial Services in
India.
UNIT-III
6. What do you mean by IT? Do you find it emerging as a Service Industry? Defend your
argument.
7. Explain the various challenges faced by Health Services in India.
UNIT-IV
8. Write a note on the problems and prospects of the Tourism Business in India.
9. Discuss the factors influencing the behavioral profile of the users of Banking Services.






NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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