Download PTU B.Sc (Catering-And-Culinary-Arts) 2020 March 4th Sem 74366 Business Communication Question Paper

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Roll No. HEEEEEEEEEE Total No. of Pages : 02
Total No. of Questions : 09
BSc.(Catering and Culinary Arts) (2015 & Onwards) (Sem.-4)
BUSINESS COMMUNICATION

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INSTRUCTIONS TO CANDIDATES :

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1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students have to attempt any TWO questions.

SECTION-A

1. Explain briefly :
   1. Job application

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   2. Synergy
   3. Group Discussion
   4. Encoding
   5. Role of Extempore skills in communication
   6. Use of Brochure in presentations

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   7. Resume v/s CV
   8. Communication Cycle
   9. Informal Communication
   10. Panel Discussion

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1| M-74366 (52)-1983

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SECTION-B

1. Can an organisation use Informal Communication, to communicate effectively during office hours. Discuss pros and cons.
2. Prepare a memo for circulation to all employees of your organisation announcing a change in the working hours and explaining the reasons for the change.

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3. Imagine that you are the F & B manager of a five-star property. Write a notice to your team informing and directing them about the upcoming Christmas party and the particular dress code and necessary details therewith.
4. “The acquisition of oral presentation skills is essential for success in a profession”. Comment.
5. What is business report? Discuss steps of writing a business report.

SECTION-C

1. What is a resume? What is its main function?

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2. Why and how do employers use group discussion as one of the instruments for assessing the suitability for candidates for a job?
3. “Seek first to understand, then to be understood”. Considering this statement by Stephen Covey, a noted author, discuss the role of personal habits play in overall success within an organisation.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

2| M-74366 (52)-1983

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