Download PTU HMCT-B.Sc 2020 March 6th Sem 76235 Front Office 5 Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) B.Sc HMCT (B.Sc Hotel Management and Catering Technology) 2020 March Previous Question Papers

1 | M-76235 (S2)-2068
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc. (HMCT) (2016 & 2017 Batch) (Sem.?6)
FRONT OFFICE-5
Subject Code : BSHM-603
M.Code : 76235
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Explain the following terms in brief (one or two lines each) :
(a) Fixed week timeshare
(b) Yield Statistic
(c) Intervals International
(d) Discount
(e) FIT
(f) Overbooking
(g) Reservation Lead Time
(h) Condominium
(i) No-Show
(j) Potential Revenue
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1 | M-76235 (S2)-2068
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc. (HMCT) (2016 & 2017 Batch) (Sem.?6)
FRONT OFFICE-5
Subject Code : BSHM-603
M.Code : 76235
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Explain the following terms in brief (one or two lines each) :
(a) Fixed week timeshare
(b) Yield Statistic
(c) Intervals International
(d) Discount
(e) FIT
(f) Overbooking
(g) Reservation Lead Time
(h) Condominium
(i) No-Show
(j) Potential Revenue
2 | M-76235 (S2)-2068
SECTION-B
2. Write a short note about the functioning of yield management software
3. Hotel Rama residency has 600 rooms for which Rack rate is Rs.9000/ per room. On 28
th

December, 2019, 480 rooms are occupied at an ARR of Rs.6400/.Calculate the yield %.
4. What are the common difficulties faced in marketing of timeshare business?
5. What is the impact of food & beverage activity on revenue management of a hotel?
6. Give formula for computation of the following in the process of yield measurement :
(a) Double occupancy %
(b) Identical yield
(c) Potential average rate
(d) Equivalent occupancy

SECTION-C
7. Explain the concept and importance of yield management.
8. Give your recommendations on what role government and industry should play to
improve time share concept in India.
9. What are the benefits of yield management in hotel industry?





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page of Answer Sheet will lead to UMC against the Student.
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