Download PTU BHMCT 2nd Semester 2019 May 75886 ACCOMODATION OPERATIONS II Question Paper

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Roll No.

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Total No. of Questions : 09

Total No. of Pages : 02

Time : 3 Hrs.

BHMCT (2018 Batch) (Sem.-2)

ACCOMODATION OPERATIONS - II

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Subject Code : BHMCT-207-18

M.Code : 75886

Max. Marks : 60

INSTRUCTIONS TO CANDIDATES :

1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks each.

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2. SECTION-B contains FIVE questions carrying FIVE marks each and students have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students have to attempt any TWO questions.

SECTION-A

Q1. Write briefly :

1. What is the purpose of Burnishing machine?

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2. What is SOP?
3. What do you understand by dirty dozen ?
4. Give reason why front office approval is required before taking a guest room under repair?
5. What is chamois?
6. What do you mean by Electroplating ?

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7. What is the use of work order form ?
8. Differentiate between shower curtain and sheer curtain.
9. What is cot?
10. What is the size and use of bath sheet?

SECTION-B

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Q2 Write a note on commonly used metals and alloys used in hotels.

Q3 What is mitre fold and foot fold?

Q4 What is 'second service'? Write down the procedure for second service.

Q5 Why is control desk crucial to the housekeeping department?

Q6 List the principles of cleaning.

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SECTION-C

Q7 Discuss the different types of polishes and their application.

Q8 'Housekeeping operations are turning eco-friendly'. Discuss.

Q9 Explain the importance and procedure of lost & found in hotels.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

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