Download PTU BBA 2019 May 1st Semester 10541 BUSINESS COMMUNICATION I Question Paper

Download PTU (Punjab Technical University) BBA (Bachelor of Business Administration) 1st Semester 10541 BUSINESS COMMUNICATION I Last 10 Years 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2010 Previous Question Papers.

1 | M-10541 (S12)-1973

Roll No. Total No. of Pages :02
Total No. of Questions : 09
BBA (2013to 2017)/B.SIM/BRDM (2014 & Onwards)
(Sem.?1)
BUSINESS COMMUNICATION?I
Subject Code :BBA-104
M.Code : 10541
Time : 3 Hrs. Max. Marks : 60

INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Sub-section.

SECTION-A
1. Write briefly :
a. Business communication
b. Difference between direct and indirect speech
c. Feedback
d. Strategies to develop fluency in oral communication
e. Types of letter writing
f. Significance of facial expressions and eye contact in oral communication
g. Non-verbal communication
h. State the usefulness of business letter
i. What are Circular letters?
j. Business Etiquettes

SECTION-B
UNIT-I
2. Do as directed :
a. This is the hole. The snakes live here. (Combine the sentences using relative
pronoun).
b. The Ganga is ????. sacred river. (Use suitable article in the blank space)
c. The dog sprang ????. the table. (Use suitable preposition in the blank space.
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1 | M-10541 (S12)-1973

Roll No. Total No. of Pages :02
Total No. of Questions : 09
BBA (2013to 2017)/B.SIM/BRDM (2014 & Onwards)
(Sem.?1)
BUSINESS COMMUNICATION?I
Subject Code :BBA-104
M.Code : 10541
Time : 3 Hrs. Max. Marks : 60

INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Sub-section.

SECTION-A
1. Write briefly :
a. Business communication
b. Difference between direct and indirect speech
c. Feedback
d. Strategies to develop fluency in oral communication
e. Types of letter writing
f. Significance of facial expressions and eye contact in oral communication
g. Non-verbal communication
h. State the usefulness of business letter
i. What are Circular letters?
j. Business Etiquettes

SECTION-B
UNIT-I
2. Do as directed :
a. This is the hole. The snakes live here. (Combine the sentences using relative
pronoun).
b. The Ganga is ????. sacred river. (Use suitable article in the blank space)
c. The dog sprang ????. the table. (Use suitable preposition in the blank space.
2 | M-10541 (S12)-1973

d. It appears, I haven't been to the theater ????. ages. (Use suitable preposition in
the blankspace)
e. Industrial wastes pollutes/pollute the atmosphere. (Rewrite using correct verb form)
3. In the following passage, fill in each of the numbered blanks with the correct form
of word given in brackets :
But just when I had almost(0) ????. (give) up hope, I was(1) ????. (strike) with
a brilliant idea; mybirthday was due fairly soon and if I(2) ????. (deal) with the
family skillfully, I (4) ????. (suggest) to thefamily that, instead of (5) ????.
(let) them choose my presents, l(6) ????. (may) tell them the thingsthat I (7)
????. (want) most.
UNIT-II
4. Change the following into Indirect Speech.
a. Shanta said, ?Amit worked sincerely?.
b. She said, ?We came to this place only a week ago.?
c. Sonali said to me, ?What can I do for you??
d. The teacher said to the students, ?Have you revised your lesson??
e. The priest said to me, ?May God bless you!?
5. Fill in the blanks with the correct comparative/ superlative degree of adverbs in the
brackets.
a. Rohit acted ???? than his brother. (wisely)
b. Little Zoya reached the-school ???. of all the chiioiefi of her age. (happily)
c. The teacher came and sat ???. to me. (near)
d. He talked to the stranger ???. than his sister, (politely)
e. Of all the Mughal kings, Aurangzeb acted the ???.(aggressively)
UNIT-III
6. What are the principles of effective communication? Explain.
7. Discuss the barriers to communication. Explain the way of overcoming the barriers in a
successful manner.
UNIT-IV
8. What is the role of non-verbal communication in the success of an organization? Explain
with examples.
9. List down any five key principles of business letter writing. Explain the different parts of
a business letter.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 07 December 2019