Download OU BA 2nd Year Common to All 4003 Personality Development and Communication Skills 2019 Dec Question Paper

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Code: 4003

FACULTIES OF ARTS AND MANAGEMENT

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B.A./B.B.A. III-Semester (CBCS) Examination, November/December 2019

Subject: Personality Development and Communication Skills

Paper: SEC-1

Time: 1 ½ Hours Max. Marks: 40

Note: Answer all questions from Part-A and Part B PART - A (2 x 5 = 10 Marks) (Short Answer Type)

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1. (a) Describe interpersonal skills.

   OR

   (b) Write a letter to the Orient publishers ordering books on soft skills.
2. (a) What is emotional intelligence?

   OR

   (b) Explain the importance of team work.

PART - B (2 x 15 = 30 Marks) (Essay Answer Type)

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3. (a) Explain the use of simple present and present continuous tense with the help of five examples each.

   OR

   (b) Describe the different skills required for effective communication.
4. (a) How does the skill of problem solving help? Explain with an example.
   (b) What is goal setting? Explain long term and short term goals with examples.

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