Download JNTU Hyd B-Tech Sem 3rd Year Common To All 12755 Generic Elective I Question Paper

FACULTY OF MANAGEMENT

BBA V – Semester (CBCS) Examination, November / December 2019

Subject: Basic Quality Management

--- Content provided by FirstRanker.com ---

Paper Code – BB – 502
Generic Elective – I

Time: 1½ Hour Max. Marks: 40

Note: Answer all the questions.

PART – A (2x5 = 10 Marks)

--- Content provided by FirstRanker.com ---

Note: Answer the following questions.

1. Define TQM and distinguish between conventional quality Management and Total Quality Management.
2. Express Regression analysis and control charts.

PART – B (2x15 = 30 Marks)

--- Content provided by‌ FirstRanker.com ---

Note: Answer all the questions.

3. a) Explain Juran's "Quality Trilogy", and explain the various steps involved in Juran's universal break through.

   OR

   b) Define the term quality of design, and explain Taguchi's "Quality loss Function" with an illustration for estimating the same.
4. a) Discuss three primary applications of Control Charts, and explain the six steps process used for implementing statistical process control.

   OR

   --- Content provided by⁠ FirstRanker.com ---

   b) Explain cause and effect diagrams, now can they be used to access and improve quality.

FirstRanker.com