Download GTU (Gujarat Technological University) MBA 2019 Winter 4th Sem 3549284 Leadership Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? IV EXAMINATION ? WINTER 2019
Subject Code: 3549284 Date: 29-11-2019
Subject Name: Leadership
Time: 2.30 PM to 5.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Marks
Q.1 Definitions / terms
(a) Achievement Motivation Theory
(b) Coaching
(c) Conformist Follower
(d) BCF Model
(e) Euphemistic Labeling
(f) Survival Anxiety
(g) Transformational Leadership
14
Q.2 (a) What is leadership? Define five key elements of Leadership. 07
(b) What is Reinforcement? What are the types of reinforcement? 07
OR
(b) Write in detail Black, Mouton & McCanse Leadership grid. 07
Q.3 (a) Elaborate the steps of networking process. 07
(b) Discuss values of Stewardship. 07
OR
Q.3 (a) Discuss 4 behavioral components of Charisma. 07
(b) Discuss in detail characteristics of effective team. 07
Q.4 (a) What are the guidelines for becoming effective follower? 07
(b) Describe 5 conflict management style Along with advantages and
disadvantages.
07
OR
Q.4 (a) What are the steps for oral message sending process? 07
(b) Discuss in detail Lawerance Kohlbergs? Moral Stages and Moralization. 07
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Page 1 of 2
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? IV EXAMINATION ? WINTER 2019
Subject Code: 3549284 Date: 29-11-2019
Subject Name: Leadership
Time: 2.30 PM to 5.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q. No. Marks
Q.1 Definitions / terms
(a) Achievement Motivation Theory
(b) Coaching
(c) Conformist Follower
(d) BCF Model
(e) Euphemistic Labeling
(f) Survival Anxiety
(g) Transformational Leadership
14
Q.2 (a) What is leadership? Define five key elements of Leadership. 07
(b) What is Reinforcement? What are the types of reinforcement? 07
OR
(b) Write in detail Black, Mouton & McCanse Leadership grid. 07
Q.3 (a) Elaborate the steps of networking process. 07
(b) Discuss values of Stewardship. 07
OR
Q.3 (a) Discuss 4 behavioral components of Charisma. 07
(b) Discuss in detail characteristics of effective team. 07
Q.4 (a) What are the guidelines for becoming effective follower? 07
(b) Describe 5 conflict management style Along with advantages and
disadvantages.
07
OR
Q.4 (a) What are the steps for oral message sending process? 07
(b) Discuss in detail Lawerance Kohlbergs? Moral Stages and Moralization. 07
Page 2 of 2
Q.5
Laura is the Associate Director of a non-profit agency that provides assistance
to children and families. She is the head of a department that focuses on
evaluating the skill-building programs the agency provides to families. She
reports directly to the agency leadership. As a whole, the agency has been
cautious in hiring this year because of increased competition for federal grant
funding. However, they have also suffered high staff turnover. Two directors
have left as well as three key research staff and one staff person from the
finance department. Laura has a demanding schedule that requires frequent
travel; however, she supervises two managers who in turn are responsible for
five staff members each. Both managers have been appointed within the last
six months.
Manager 1: Kelly has a specific background in research. She manages staff
who provide research support to another department that delivers behavioural
health services to youth. Kelly supports her staff and is very organized;
however, she often takes a very black and white view of issues. Upper level
leadership values Kelly?s latest research on the therapeutic division?s services.
Kelly is very motivated and driven and expects the same from her staff.
Manager 2: Linda has a strong background in social science research and
evaluation. She manages staff that work on different projects within the
agency. She is known as a problem solver and is extremely supportive of her
staff. She is very organized and has a wealth of experience in evaluation of
family services. Linda is very capable and can sometimes take on too much.
The managers are sensing that staff are becoming over worked as everyone
takes on increased responsibilities due to high staff turnover. Staff have also
mentioned that Laura?s ?glass half-empty? conversation style leaves them
feeling dejected. In addition, Laura has not shared budgets with her managers,
so they are having difficulty appropriately allocating work to staff. Laura said
she has not received sufficient information from the finance department to
complete the budgets. The finance department said they have sent her all the
information they have available.
As staff become distressed, the managers are becoming frustrated. They feel
like they are unable to advocate for their staff or problem solve without key
information like the departmental budget.
(a) How can Laura most effectively use both management and leadership skills
in her role as associate director? What combination of the two do you think
would work best in this setting?
07
(b) What steps could be taken to build staff confidence? 07
OR
Q.5 (a) What advice would you give Laura on improving her leadership skills and to
the managers on improving their management skills?
07
(b)
Which leadership style do you think a leader would need to be effective in
this situation?
07
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This post was last modified on 19 February 2020