GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER (3) - EXAMINATION - WINTER- 2017
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Subject Code: 2830402 Date: 09/JAN/2018Subject Name: System Analysis & Design (SA & D)
Time: 10:30 AM TO 01:30 PM Total Marks: 70
Instructions:
- Attempt all questions.
- Make suitable assumptions wherever necessary.
- Figures to the right indicate full marks.
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Q.1 (a) Answer the following multiple choice questions: 06
- level supply information to strategic tier for the use of top management.
A. Operational B. Environmental--- Content provided by FirstRanker.com ---
C. Competitive D. Tactical - In a DFD external entities are represented by a .
A. Rectangle B. Ellipse
C. Diamond shape D. Circle - can be defined as most recent and perhaps the most comprehensive
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technique for solving computer problems.
A. System Data B. System Analysis
C. System Procedure D. System Record - is a tabular method for describing the logic of the decisions to be
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A. Decision table B. Decision Tree
C. Decision method D. Decision data - Problem analysis is done during phase.
A. System design phase B. Systems analysis phase
C. System Testing phase D. All of the above - The primary tool used in structured design is a
A. Data-flow diagram B. Program flowchart
C. Structure chart D. None of the above
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Q.1 (b) Define following terms briefly: 04
- Inheritance
- RFP
- COCOMO
- Primitive DFD
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Q.1 (c) Discuss difference between MIS & DSS. 04
Q.2 (a) Discuss Traditional Waterfall SDLC. Also list down disadvantages 07
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associated with traditional SDLC. (b) What do you mean by “Software”? Discuss various sources of Software. 07
OR
(b) Describe value chain analysis and how organizations use this technique to 07
evaluate and compare projects.
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Q.3 (a) What do you mean by decision table & explain the steps in creating a 07
decision table? Compare & contrast, structured English & decision table
techniques of logic modeling.
Explain the difference between a Structured Interview and an Unstructured 07
Interview. When is each type of interview appropriately used?
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(b) Distinguish between unary, binary, and ternary relationships and give an 07
example of each.
Q.4 (a) Describe five methods of interacting with a system and list down various 07
hardware devices for interacting with an information system.
(b) What is the difference between evolutionary and throwaway prototyping? 07
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How does a traditional design specification differ from Agile designspecification?
OR
Q.4 (a) Discuss software testing in detail. What is acceptance testing and give your 07
thoughts regarding why should this testing be done?
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(b) What are the different approaches to installation? Explain the most 07
expensive method and also discuss most risky method for the same?
Q.5 Discuss the case study with answers of following questions. 14
Security Loopholes
Utpal had just joined SystemX as Systems Manager. But he was a worried
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man looking at the current state of affairs at SystemX. As a part of assessinghardware and software requirements, it was found that out of the 364
desktops at the corporate office; more than half did not have their antivirus
software updated with recent virus signature files. Three - fourths had not
changed the default e-mail password (it was the user name) and no one had
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installed OS patches. And one of its local mail servers seemed to be an openrelay! For a fleeting moment, he wondered about the situation at the seven
branch offices across the country.
SystemX used the Net extensively-in dealing with its branches, customers
and suppliers. Information like contract documents, marketing plans, Cheque
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and Draft numbers, bankaccount details and collection details wereregularly transmitted by-e-mail. Utpal’s first thought was that he would
recommend that SystemX bring in a security consultant. But the budget
constraints meant that his recommendation was unlikely to find favour. He
was beginning to-feel a bit out of depth and was wondering what he should
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do to ensure that SystemX’s data remained safe and secure.Questions:
- What security loopholes come to the fore in the situation described? How
can these be plugged? - What is the importance of a “security budget” in the context of the given
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situation?
OR
Q.5 Discuss the case study with answers of following questions. 14
Order Fulfillment Process
Order fulfillment is a common process found in practically every company
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in the USA. The process begins when a customer places an order, ends whenthe goods are delivered, and includes everything in between.
Typically, the order fulfillment process involves a dozen steps
performed by different people in different departments. First, someone in
sales service logs in the order, checks it for completeness, legibility,
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and accuracy. Then the order goes to finance, where someone else runs acredit check on customer. Next, someone in sales operation determines the
price to charge. Then, the order travel to inventory control, where someone
checks to see if the goods are on hand. If not, the order gets routed to
production planning, which issues a back order.
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Eventually, a warehouse operation develops a shipment schedule.
Traffic determines the shipping methods such as rail, truck, air, or water, and
picks the route and carrier. Product handling picked the products from the
warehouse, verifies the accuracy of the order, assembles the pickings, and
loads them. Finally, traffic releases the goods to the carrier, which takes
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responsibility for delivering them to the customer. Common complaints that most companies received are: first, once an
order enters the process, no one can tell the customer where the order is &
when it will arrive. Second, errors are investable with so many people
having to handle and act separately on the same order. Thirdly, even if every
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person involved in it did his or her job perfectly and in exactly the timeallotted, the process would still be slow & error-prone. Finally, the process
can’t be made flexible enough to deal with special requests or to respond to
inquiries.
Questions:
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- What are the root causes of the problems?
- If you are a manger, how you can resolve all such problems? Discuss in
detail.
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