Download GTU (Gujarat Technological University) MBA (Master of Business Administration) 2016 Summer 4th Sem 2840004 Enterprise Resource Planning Erp Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ?SEMESTER 4? ? EXAMINATION ? SUMMER 2016
Subject Code:2840004 Date: 03/05/2016
Subject Name: Enterprise Resource Planning (ERP)
Time: 10.30 AM TO 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1(a) Multiple choice questions. Each is carrying one mark. 6
1. Which of the following is a misconception about ERP systems?
A. ERP means more
work and
procedures
B. ERP will make people redundant and jobless
C. One ERP system
will be suited for all
organizations
D. All of the above
2.
Which of the following is not an ERP implementation life cycle phase?
A. Package selection B. Customization
C. Reengineering D Recruitment
3.
Which of the following is the predecessor of ERP?
A. MRP B. Closed-loop ERP
C. MRP II D. All of the above
4.
What is one of the key resources of every organization, in today?s competitive
business environment?
A. Employee B. Information
C. ERP D. Database
5.
OLAP stands for:
A. On-Line Arithmetic
Processing
B. On-Line Analytical Processing
C. On-Line Account
Processing
D. On-Line Application Processing
6.
Data mining is the process of identifying valid, new, potentially useful, and
ultimately clear ______________ from databases.
A. Decision B. Strategies
C. Information D. Account
Q.1 (b) Give the meaning of the following terms. Each is carrying one mark.
1. Metadata.
2. BOM.
3. Business Intelligence.
4. Logical data warehouse.
04
Q.1 (c) Explain with relevant example how ERP helps in:
1. Reduction of Lead time
2. Improving resource utilization
04
FirstRanker.com - FirstRanker's Choice
1
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ?SEMESTER 4? ? EXAMINATION ? SUMMER 2016
Subject Code:2840004 Date: 03/05/2016
Subject Name: Enterprise Resource Planning (ERP)
Time: 10.30 AM TO 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1(a) Multiple choice questions. Each is carrying one mark. 6
1. Which of the following is a misconception about ERP systems?
A. ERP means more
work and
procedures
B. ERP will make people redundant and jobless
C. One ERP system
will be suited for all
organizations
D. All of the above
2.
Which of the following is not an ERP implementation life cycle phase?
A. Package selection B. Customization
C. Reengineering D Recruitment
3.
Which of the following is the predecessor of ERP?
A. MRP B. Closed-loop ERP
C. MRP II D. All of the above
4.
What is one of the key resources of every organization, in today?s competitive
business environment?
A. Employee B. Information
C. ERP D. Database
5.
OLAP stands for:
A. On-Line Arithmetic
Processing
B. On-Line Analytical Processing
C. On-Line Account
Processing
D. On-Line Application Processing
6.
Data mining is the process of identifying valid, new, potentially useful, and
ultimately clear ______________ from databases.
A. Decision B. Strategies
C. Information D. Account
Q.1 (b) Give the meaning of the following terms. Each is carrying one mark.
1. Metadata.
2. BOM.
3. Business Intelligence.
4. Logical data warehouse.
04
Q.1 (c) Explain with relevant example how ERP helps in:
1. Reduction of Lead time
2. Improving resource utilization
04
2
Q.2 (a) What is an enterprise? How ERP System helps enterprise to function
more effectively
07
(b) In the initial stage Material requirement planning was the concept for
production management & control in manufacturing. From this concept
ERP was evolved by adding more & more feature as well as integrated
with other function of the business. Describe the evolution of ERP
System
07
OR
(b) ?ERP can be perceived as an effective tool to enhance customer
satisfaction?. Do you agree or disagree with the above statement.
Elaborate.
07
Q.3 (a) What is data mining? What are the advantages of data mining? Explain
the data mining process.
07
(b) Explain the Market dynamics and ERP market share with reference to
Indian market.
07
OR
Q.3 (a) Explain the ERP Package evaluation and selection process. 07
(b) What are the tangible and intangible benefits of ERP? Explain with
relevant example how intangible benefits are more important than
tangible benefits.
07
Q.4 (a) What are the subsystems of the Finance module of an ERP package?
Explain thefunction of each of these subsystems.
07
(b) ERP software promise great benefits. But what are the costs involved? In
most cases ERP implementation cost will exceed the budget. In most
cases manager fail to account for areas in their budget resulting in over
run. These are hidden cost. Explain the hidden cost of ERP
implementation.
07
OR
Q.4 (a) Which are the factors leading to failure or success of ERP
implementation in a company?
07
(b) What is BPR? How does it differ from other management practice? Can
BPR help in improvement of organization processes? How it is
connected to ERP?
07
Q.5 IQMS AT STURGIS MOLDED PRODCTS (SMP)
The Company
Sturgis Molded Products (SMP), Michigan, USA.
Company Web site: http://www.smpco.com/
Sturgis Molded Products Company (SMP) is a one-stop shop for cost-
effective, ?total solutions molding,? providing, in addition to full service
tool production, innovative plastic injection molding solutions to the
medical, automotive, consumer, industrial and heavy truck industries.
Widely recognizes for its expertise, SMP offers superior tool design,
production, prototyping, engineering and scientific molding, as well as
full product launch support and a number of quality processes such as
metal-to-plastic conversion, insert molding, and in-mold film processing.
14
FirstRanker.com - FirstRanker's Choice
1
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA ?SEMESTER 4? ? EXAMINATION ? SUMMER 2016
Subject Code:2840004 Date: 03/05/2016
Subject Name: Enterprise Resource Planning (ERP)
Time: 10.30 AM TO 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1(a) Multiple choice questions. Each is carrying one mark. 6
1. Which of the following is a misconception about ERP systems?
A. ERP means more
work and
procedures
B. ERP will make people redundant and jobless
C. One ERP system
will be suited for all
organizations
D. All of the above
2.
Which of the following is not an ERP implementation life cycle phase?
A. Package selection B. Customization
C. Reengineering D Recruitment
3.
Which of the following is the predecessor of ERP?
A. MRP B. Closed-loop ERP
C. MRP II D. All of the above
4.
What is one of the key resources of every organization, in today?s competitive
business environment?
A. Employee B. Information
C. ERP D. Database
5.
OLAP stands for:
A. On-Line Arithmetic
Processing
B. On-Line Analytical Processing
C. On-Line Account
Processing
D. On-Line Application Processing
6.
Data mining is the process of identifying valid, new, potentially useful, and
ultimately clear ______________ from databases.
A. Decision B. Strategies
C. Information D. Account
Q.1 (b) Give the meaning of the following terms. Each is carrying one mark.
1. Metadata.
2. BOM.
3. Business Intelligence.
4. Logical data warehouse.
04
Q.1 (c) Explain with relevant example how ERP helps in:
1. Reduction of Lead time
2. Improving resource utilization
04
2
Q.2 (a) What is an enterprise? How ERP System helps enterprise to function
more effectively
07
(b) In the initial stage Material requirement planning was the concept for
production management & control in manufacturing. From this concept
ERP was evolved by adding more & more feature as well as integrated
with other function of the business. Describe the evolution of ERP
System
07
OR
(b) ?ERP can be perceived as an effective tool to enhance customer
satisfaction?. Do you agree or disagree with the above statement.
Elaborate.
07
Q.3 (a) What is data mining? What are the advantages of data mining? Explain
the data mining process.
07
(b) Explain the Market dynamics and ERP market share with reference to
Indian market.
07
OR
Q.3 (a) Explain the ERP Package evaluation and selection process. 07
(b) What are the tangible and intangible benefits of ERP? Explain with
relevant example how intangible benefits are more important than
tangible benefits.
07
Q.4 (a) What are the subsystems of the Finance module of an ERP package?
Explain thefunction of each of these subsystems.
07
(b) ERP software promise great benefits. But what are the costs involved? In
most cases ERP implementation cost will exceed the budget. In most
cases manager fail to account for areas in their budget resulting in over
run. These are hidden cost. Explain the hidden cost of ERP
implementation.
07
OR
Q.4 (a) Which are the factors leading to failure or success of ERP
implementation in a company?
07
(b) What is BPR? How does it differ from other management practice? Can
BPR help in improvement of organization processes? How it is
connected to ERP?
07
Q.5 IQMS AT STURGIS MOLDED PRODCTS (SMP)
The Company
Sturgis Molded Products (SMP), Michigan, USA.
Company Web site: http://www.smpco.com/
Sturgis Molded Products Company (SMP) is a one-stop shop for cost-
effective, ?total solutions molding,? providing, in addition to full service
tool production, innovative plastic injection molding solutions to the
medical, automotive, consumer, industrial and heavy truck industries.
Widely recognizes for its expertise, SMP offers superior tool design,
production, prototyping, engineering and scientific molding, as well as
full product launch support and a number of quality processes such as
metal-to-plastic conversion, insert molding, and in-mold film processing.
14
3
The Problem/Situation
SMP serves a number of high-demand markets, including the medical,
automotive, consumer, industrial and heavy truck industries, providing
quality molded parts and components according to a diverse range of
consumer specifications and shipment protocols. Within this dynamic
framework, SMP must be meticulous in its manufacturing performance
and nimble in its ability to optimize plant operations. This is way in June
2003 it sought to upgrade its dated, multi-system ERP software
?We were getting to the point where our previous system could not
support company growth,? said Carol MacDonald, IS manager at SMP.
?We also wanted to move to a true Windows-based solution and add a
quality system and preventativemaintenance software.?
However, after assessing the cost to retro-fit its old ERP system and
Acknowledging the number of third-party vendor it would take to fulfill
the company?sgrowing business needs, MacDonald and others at SMP
agreed that the companyneeded a single-source solution that would
enable it to exceed its customers? qualityand delivery expectation, while
gaining operational efficiencies that would directlybenefit SMP?s
bottom-line.
The Solution and Implementation
SMP considered several ERP option before purchasing EnterpriseIQ
along with the EDI, warehouse management, and real-time production
monitoring modules. SMP liked the fact that, EnterpriseIQ covered all of
its ERP needs with one cohesive system and that additional functionality
could be added as needed without the use of third party software. The
company went live with IQMS in May 2004, and has since seen benefit
in almost every sector of its business, from tooling and production to
customer support and product delivery.
Another critical area where SMP sought to gain efficiencies was in
the company?sability to deliver improved EDI capabilities. In the past,
SMP had to manage a manual import/export proves between its EDI and
ERP applications, a task that lumbered under any variances or charges a
customer might request.
The solution was implemented using EnterpriseIQERP software
system, including real-time production; electronic data interchange (EDI)
and warehousemanagement modules. The database used was Oracle and
it was installed on a Windows-based server platform.
Q1 ? What transition Strategy you will use and give your reason for
selecting the same?
Q2 - List the benefits realized by implementation of ERP.
OR
Q.5 Q-1 Vendors are the people who have developed the ERP package. They
know the tool best. If you were to select the vendor how you would
prepare the contract defining the roles & responsibilities of Vendor?
Q-2 What do you mean by PLM? Explain in brief the areas where PLM
helps anorganization.
14
*************
FirstRanker.com - FirstRanker's Choice
This post was last modified on 19 February 2020