Download GTU (Gujarat Technological University) BE/BTech (Bachelor of Engineering / Bachelor of Technology) 2019 Winter 3rd Sem New 3130004 Effective Technical Communication Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
BE - SEMESTER ? III (New) EXAMINATION ? WINTER 2019
Subject Code: 3130004 Date: 22/11/2019
Subject Name: Effective Technical Communication
Time: 02:30 PM TO 05:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
MARKS
Q.1 (a) Define nonverbal communication and enlist various
components of nonverbal communication.
03
(b) Explain the term ?kinesics? and its components - facial
expressions, gestures, postures, eye contact, touch in
detail.
04
(c) Define the term ?communication? and explain the process
with the help of a diagram.
of of detail.
What is the process of communication? Explain it with
appropriate diagram and explain in detail.
07
Q.2 (a) Explain significance of intercultural and interpersonal
communication in professional life.
03
(b) o Prepare technical description of any one tool, mechanism
or a piece of equipment with useful information and a
clean diagram.
04
(c)
o A leading university in your city has sought proposals
for setting up a computer lab in its campus. As an expert
in the field, draft a proposal to the registrar of the
university.
07
OR
(c)
o You are a final year student of Engineering. You have
come across an advertisement for the post of an
executive engineer. Draft a resume along with a cover
letter to be sent to the company.
07
Q.3 (a) What are paralinguistic features? Explain their
importance with special reference to delivering a
presentation.
03
(b) A meeting was organized to plan the annual tech-fest of
your institute. Agenda like selection of events, getting
finance and forming the faculty and student committees
were discussed during the meeting. Prepare minutes of
the meeting.
04
(c) A serious accident had taken place at a company plant
few days ago. As manager of the plant, prepare a detailed
report on it with a view to the causes, damage done and
precautions for future.
07
OR
Q.3 (a)
o Your company has ordered 50 computers. On receiving
the consignment, you came to know that three computers
are not found as per configuration sent. As manager,
write a letter of complaint to the manager, ABB
Corporation, Hyderabad.
03
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Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
BE - SEMESTER ? III (New) EXAMINATION ? WINTER 2019
Subject Code: 3130004 Date: 22/11/2019
Subject Name: Effective Technical Communication
Time: 02:30 PM TO 05:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
MARKS
Q.1 (a) Define nonverbal communication and enlist various
components of nonverbal communication.
03
(b) Explain the term ?kinesics? and its components - facial
expressions, gestures, postures, eye contact, touch in
detail.
04
(c) Define the term ?communication? and explain the process
with the help of a diagram.
of of detail.
What is the process of communication? Explain it with
appropriate diagram and explain in detail.
07
Q.2 (a) Explain significance of intercultural and interpersonal
communication in professional life.
03
(b) o Prepare technical description of any one tool, mechanism
or a piece of equipment with useful information and a
clean diagram.
04
(c)
o A leading university in your city has sought proposals
for setting up a computer lab in its campus. As an expert
in the field, draft a proposal to the registrar of the
university.
07
OR
(c)
o You are a final year student of Engineering. You have
come across an advertisement for the post of an
executive engineer. Draft a resume along with a cover
letter to be sent to the company.
07
Q.3 (a) What are paralinguistic features? Explain their
importance with special reference to delivering a
presentation.
03
(b) A meeting was organized to plan the annual tech-fest of
your institute. Agenda like selection of events, getting
finance and forming the faculty and student committees
were discussed during the meeting. Prepare minutes of
the meeting.
04
(c) A serious accident had taken place at a company plant
few days ago. As manager of the plant, prepare a detailed
report on it with a view to the causes, damage done and
precautions for future.
07
OR
Q.3 (a)
o Your company has ordered 50 computers. On receiving
the consignment, you came to know that three computers
are not found as per configuration sent. As manager,
write a letter of complaint to the manager, ABB
Corporation, Hyderabad.
03
2
(b) Define the term ?Proxemics? and explain intimate space,
personal space, social space and public space.
04
(c) Bharat Industries from 103, GIDC, Baroda wants to
purchase an industrial tool from Giant Tools Firm, M G
Road, Mumbai. On behalf of Bharat Industries, you are
given the responsibility to write a letter of inquiry
regarding the industrial tool. Draft the letter.
07
Q.4 (a) For effective communication, one must develop critical
and creative thinking process. Discuss.
03
(b) What is group discussion as part of the recruitment
process? Which key skills are essential for successful
participation in group discussion?
04
(c) Elaborate the following verbs/actions for self-
development-Read, Learn, Listen, Remember, Think.
07
OR
Q.4 (a) Define negotiation skills. What are various stages of
negotiation process?
03
(b) Write a brief note on: 1. Persist 2. Dream 04
(c) Define Engineering ethics. Explain significance of its
study with reference to an individual and an organization.
07
Q.5 (a) Write a brief note on ethical dilemma and steps to
resolve it.
03
(b) Write a note on etiquette that one should follow while
receiving or placing a call for business purpose.
04
(c) What are the techniques of effective time management?
Explain advantages of time management.
07
OR
Q.5 (a) Explain various approaches for making moral choices. 03
(b) Why is it important to learn to say NO? How can it be
expressed politely?
04
(c) How will you prepare for a business trip abroad? What
manners and etiquettes will you follow?
07
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This post was last modified on 20 February 2020