Enrolment No,
Subject Code: 2172507
BE - SEMESTER- VII (New) EXAMINATION — WINTER 2019
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Subject Name: Quality Engineering & Management
Time: 10:30 AM TO 01:00 PM
Instructions:
- Attempt all questions.
- Make suitable assumptions wherever necessary.
- Figures to the right indicate full marks.
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Q.1 (a) Discuss strategic quality management as applied to manufacturing industries. 03 MARKS
(b) Describe the process that organizations adopt for effectively implementing and improve QMSs for core business processes. 04 MARKS
(c) Describe Quality Management as essential building block of business practices and strategies. 07 MARKS
Q.2 (a) Describe your understanding of quality standards. 03 MARKS
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(b) Discuss how BIS has been successfully nurturing and promoting standards through various activities. 04 MARKS
(c) Discuss ISO. Describe benefits of the certification. Briefly describe the quality management standard ISO 9000. 07 MARKS
OR
(c) Discuss the environment management standards: The ISO 14000. 07 MARKS
Q.3 (a) Explain characteristics of effective quality circles. 03 MARKS
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(b) Describe actions necessary in the organization for the successful Quality Circle programme. 04 MARKS
(c) Discuss benefits achievable out of successful implementation of Quality circles in a manufacturing organization. 07 MARKS
OR
(c) Analyze Crosby’s ideology of conformance to quality standards. 07 MARKS
Q.4 (a) Analyse Juran’s approach to“TQM into three main areas of management decisions. 03 MARKS
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(b) Explain quality auditing. Discuss conformance auditing with example 04 MARKS
(c) Explain cost of quality of services. Discuss internal and external cost of quality with a suitable example. 07 MARKS
Q.5 (a) Discuss Deming’s philosophy of TQM, and the PDCA cycle. 03 MARKS
(b) Briefly describe six- sigma quality concept. 04 MARKS
(c) Describe Ishikawa’s contribution to TQM and fishbone diagram. 07 MARKS
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OR
(c) Discuss Taguchi’s method of experimental design. 03 MARKS
(b) Explain vendor rating. Discuss control charts for variables. 04 MARKS
(c) Explain acceptance sampling. Describe single and multiple sampling plans. 07 MARKS
OR
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(c) Discuss salient points on IPR and patenting. 03 MARKS
(b) Discuss QFD and its application. 04 MARKS
(c) Describe construction and use of OC curve. 07 MARKS
Date: 26/11/2019
Total Marks: 70
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