Download OU BBA LLB-5 Years 4th Semester 2019 Aug Business Communication I Question Paper

FACULTY OF LAW

BBA LL.B. (5 YDC) II-Year IV-Semester Examination, July/August 2019

Subject: LAW

Paper-1: Business Communication

Time: 3 Hours

Max.Marks: 80

PART A (5x6 = 30 Marks)

Answer any Five of the following.

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1. Oral communication
2. Listening process
3. Gestures
4. Team presentation
5. Business letters

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6. Characteristics of a good report
7. Block style layout
8. Different styles of resume

PART B (2x25 = 50 Marks)

Answer any Two of the following.

9. Explain the typology of communication.

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10. Describe the barriers to effective communication and ways to overcome them.
11. Describe the types and relevance of non-verbal communication.
12. Describe the negotiation process and phases involved.
13. Explain the essentials of a good report.
14. Write a letter of enquiry to National Book Publishers asking them for quotations of prices of the following books: Financial Accounting by S.N. Maheshwari, Business Communication by D. Soman and Principles of Management by Koontz. Also write the reply from National Book Publishers.

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15. Explain the contents of a resume.
16. Explain the types of interviews and components of an effective interview.

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