Download UOC (University of Calicut) M.Com (Master of Commerce) Organizational Behaviour OB Question Bank (Important Questions)
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
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UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
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UNIVERSITY OF CALICUT
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FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
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UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
101. -------- leadership style is characterised by high concern for people and low concern
for production.
(A)Team (B)Impoverished
(C)Country club(D)Mid of the road
102. -------- leadership style is characterised by high concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Produce /Perish
103. -------------is manipulating and influencing others as a primary way of achieving one?sgoal.
(A)Machiavellianism(B)Dogmatism
(C)Locus of control (D)Extroversion
104. ------------- is small groups of workers who meet regularly with their supervisor to solvework
related problems.
(A)Group dynamics (B)Quality circle
(C)Group role(D)None of these
105.Which of the following processes deals with how well an individual remembers a model?saction
after it is no longer readily available?
(A) Attention (B)Retention
(C)Motor reproduction(D)Reinforcement
106.Organized , systematic ,careful etc.. are features of:-
(A) Openness(B) Agreeableness
(C) Neuroticism(D) Conscientiousness
107.--------- refers to the network of personal and social relations that is developed spontaneously
between people associated with eachother.
(A)Formal Organisation(B) Informal Organisation
(C)Matrix Organisation(D)Committee Organisation
108. When an individual is motivated to approach a goal which has both positive and negative
characteristics, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
109. When an individual is faced with two negative goals and he may not choose either of them
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UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
101. -------- leadership style is characterised by high concern for people and low concern
for production.
(A)Team (B)Impoverished
(C)Country club(D)Mid of the road
102. -------- leadership style is characterised by high concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Produce /Perish
103. -------------is manipulating and influencing others as a primary way of achieving one?sgoal.
(A)Machiavellianism(B)Dogmatism
(C)Locus of control (D)Extroversion
104. ------------- is small groups of workers who meet regularly with their supervisor to solvework
related problems.
(A)Group dynamics (B)Quality circle
(C)Group role(D)None of these
105.Which of the following processes deals with how well an individual remembers a model?saction
after it is no longer readily available?
(A) Attention (B)Retention
(C)Motor reproduction(D)Reinforcement
106.Organized , systematic ,careful etc.. are features of:-
(A) Openness(B) Agreeableness
(C) Neuroticism(D) Conscientiousness
107.--------- refers to the network of personal and social relations that is developed spontaneously
between people associated with eachother.
(A)Formal Organisation(B) Informal Organisation
(C)Matrix Organisation(D)Committee Organisation
108. When an individual is motivated to approach a goal which has both positive and negative
characteristics, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
109. When an individual is faced with two negative goals and he may not choose either of them
and simply leave the situation, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
110. Which of the following is not a primary managementfunction?
(A)Planning(B)Organising
(C)Controlling(D)Staffing
Q.No ANS Q.NoQ.No Q.No ANS Q.No ANS
1 D 38 D 75 A
2 C 39 B 76 A
3 D 40 A 77 C
4 A 41 B 78 A
5 D 42 C 79 B
6 A 43 D 80 D
7 B 44 A 81 A
8 D 45 C 82 A
9 D 46 A 83 C
10 B 47 B 84 A
11 D 48 A 85 A
12 A 49 C 86 B
13 D 50 C 87 D
14 B 51 C 88 B
15 B 52 C 89 C
16 D 53 B 90 C
17 B 54 C 91 B
18 A 55 A 92 D
19 A 56 B 93 D
20 D 57 B 94 D
21 C 58 A 95 A
22 C 59 C 96 A
23 A 60 A 97 D
24 C 61 D 98 B
25 B 62 C 99 B
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
101. -------- leadership style is characterised by high concern for people and low concern
for production.
(A)Team (B)Impoverished
(C)Country club(D)Mid of the road
102. -------- leadership style is characterised by high concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Produce /Perish
103. -------------is manipulating and influencing others as a primary way of achieving one?sgoal.
(A)Machiavellianism(B)Dogmatism
(C)Locus of control (D)Extroversion
104. ------------- is small groups of workers who meet regularly with their supervisor to solvework
related problems.
(A)Group dynamics (B)Quality circle
(C)Group role(D)None of these
105.Which of the following processes deals with how well an individual remembers a model?saction
after it is no longer readily available?
(A) Attention (B)Retention
(C)Motor reproduction(D)Reinforcement
106.Organized , systematic ,careful etc.. are features of:-
(A) Openness(B) Agreeableness
(C) Neuroticism(D) Conscientiousness
107.--------- refers to the network of personal and social relations that is developed spontaneously
between people associated with eachother.
(A)Formal Organisation(B) Informal Organisation
(C)Matrix Organisation(D)Committee Organisation
108. When an individual is motivated to approach a goal which has both positive and negative
characteristics, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
109. When an individual is faced with two negative goals and he may not choose either of them
and simply leave the situation, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
110. Which of the following is not a primary managementfunction?
(A)Planning(B)Organising
(C)Controlling(D)Staffing
Q.No ANS Q.NoQ.No Q.No ANS Q.No ANS
1 D 38 D 75 A
2 C 39 B 76 A
3 D 40 A 77 C
4 A 41 B 78 A
5 D 42 C 79 B
6 A 43 D 80 D
7 B 44 A 81 A
8 D 45 C 82 A
9 D 46 A 83 C
10 B 47 B 84 A
11 D 48 A 85 A
12 A 49 C 86 B
13 D 50 C 87 D
14 B 51 C 88 B
15 B 52 C 89 C
16 D 53 B 90 C
17 B 54 C 91 B
18 A 55 A 92 D
19 A 56 B 93 D
20 D 57 B 94 D
21 C 58 A 95 A
22 C 59 C 96 A
23 A 60 A 97 D
24 C 61 D 98 B
25 B 62 C 99 B
26 A 63 A 100 D
27 C 64 B 101 C
28 A 65 B 102 A
29 B 66 B 103 A
30 C 67 A 104 B
31 B 68 D 105 B
32 C 69 D 106 D
33 D 70 B 107 B
34 D 71 D 108 B
35 C 72 D 109 C
36 B 73 A 110 D
37 B 74 C
Prepared By:-
MAHESH PB
Assistant Professor
Govt.College ,Madapally
Vatakara
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
101. -------- leadership style is characterised by high concern for people and low concern
for production.
(A)Team (B)Impoverished
(C)Country club(D)Mid of the road
102. -------- leadership style is characterised by high concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Produce /Perish
103. -------------is manipulating and influencing others as a primary way of achieving one?sgoal.
(A)Machiavellianism(B)Dogmatism
(C)Locus of control (D)Extroversion
104. ------------- is small groups of workers who meet regularly with their supervisor to solvework
related problems.
(A)Group dynamics (B)Quality circle
(C)Group role(D)None of these
105.Which of the following processes deals with how well an individual remembers a model?saction
after it is no longer readily available?
(A) Attention (B)Retention
(C)Motor reproduction(D)Reinforcement
106.Organized , systematic ,careful etc.. are features of:-
(A) Openness(B) Agreeableness
(C) Neuroticism(D) Conscientiousness
107.--------- refers to the network of personal and social relations that is developed spontaneously
between people associated with eachother.
(A)Formal Organisation(B) Informal Organisation
(C)Matrix Organisation(D)Committee Organisation
108. When an individual is motivated to approach a goal which has both positive and negative
characteristics, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
109. When an individual is faced with two negative goals and he may not choose either of them
and simply leave the situation, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
110. Which of the following is not a primary managementfunction?
(A)Planning(B)Organising
(C)Controlling(D)Staffing
Q.No ANS Q.NoQ.No Q.No ANS Q.No ANS
1 D 38 D 75 A
2 C 39 B 76 A
3 D 40 A 77 C
4 A 41 B 78 A
5 D 42 C 79 B
6 A 43 D 80 D
7 B 44 A 81 A
8 D 45 C 82 A
9 D 46 A 83 C
10 B 47 B 84 A
11 D 48 A 85 A
12 A 49 C 86 B
13 D 50 C 87 D
14 B 51 C 88 B
15 B 52 C 89 C
16 D 53 B 90 C
17 B 54 C 91 B
18 A 55 A 92 D
19 A 56 B 93 D
20 D 57 B 94 D
21 C 58 A 95 A
22 C 59 C 96 A
23 A 60 A 97 D
24 C 61 D 98 B
25 B 62 C 99 B
26 A 63 A 100 D
27 C 64 B 101 C
28 A 65 B 102 A
29 B 66 B 103 A
30 C 67 A 104 B
31 B 68 D 105 B
32 C 69 D 106 D
33 D 70 B 107 B
34 D 71 D 108 B
35 C 72 D 109 C
36 B 73 A 110 D
37 B 74 C
Prepared By:-
MAHESH PB
Assistant Professor
Govt.College ,Madapally
Vatakara
FirstRanker.com - FirstRanker's Choice
UNIVERSITY OF CALICUT
SDE
FIRST SEMESTER MCOM
ORGANISATIONAL THEORY AND BEHAVIOUR
MULTIPLE CHOICE QUESTIONS
1.The model(s) of Organizational Behaviour is(are):
(A) Autocratic (B) Custodial
(C) Supportive(D) All of the above
2. Fundamental concepts of Organizational Behaviour revolve around:
(A) The nature of human beings(B) The working of human beings
(C) Both ?A? and ?B? (D) None of the above
3.Theory Y includes :-
A).In general, for most people, the excuse of physical and mental effort in work and play
is as natural in play or rest
B).Man will exercise self control in those spheres where the objectives tally with his own
C).The capacity for developing and utilising their capacities, knowledge and skill does
exist in people
D).All of the above
4. In Vroom's Expectancy theory, Expectancy indicates
A).Probability of achieving that outcome
B).Advancement
C).Award
D).Accounting
5. Which of these approaches argues that there is no single best way to manage behaviour?
A).Hawthorne
B).Scientific Management
C).The cornerstone skill
D).Contingency
6. The ________ leadership style is an expression of the leader?s trust in the abilities of his
subordinates.
(A) Participative(B) Delegative
(C) Authoritarian (D) All of the above
7. Work attitudes can be reflected in an organization through:
(A) Job satisfaction (B) Organizational commitment
(C) Both ?A? and ?B?(D) None of the above
8. Feature(s) of Maslow?s need hierarchy theory is(are):
(A) Theory of human motives (B) Classifies basic human needs in a hierarchy
(C)Theory of human motivation (D) All of the above
9. Attitude is:-
(A) Tendency to react positively (B) Tendency to react negatively
(C) Tendency to react in a certain way (D) All of the above
10. What is the other name for vertical job loading?
(A) Job analysis(B) Job enrichment
(C) Job evaluation(D) Job enlargement
11. The approaches to organisational changes are:
(A) Structural approach (B) Value centered approach
(C)Technological approach (D) All of these
12. Who is the developer of 'Two Factors theory' of Motivation?
(A)Herzberg(B) Lawless David. J.
(C)Maslow (D) Porter
13. Hygiene factors related to the work context includes:-
(A)Relations with supervisor (B) Supervision
(C) Company policy and administration(D) All of these
14. The expectancy theory of motivation was developed by :-
(A)Alfred (B) Victor H Vroom
(C) Robins (D) Maslow
15. The OB subject of "perception" has been most influenced by which behavioural science
discipline?
(A) Social psychology (B) Psychology
(C) Political science (D) Anthropology
16. Learning can be in the form of:-
(A) Stimulus (B) Motivation
(C) Objective oriented(D) All of these
17.-------- is recognised as father of ?Human relation?
(A) William Gilbreth(B)Elton Mayo
(C) HentryFayol(D) F W Taylor
18.------ explains how and why people react when they feel unfairly treated.
(A) Equity theory(B) Expectancy theory
(C) Goal attainment theory(D) Goal setting theory
19. In Vroom's Expectancy Theory, Valence means :-
(A) Strength of an individual's preference for a particular outcome (B) Salary
(C) Supervision (D) Knowledge of planning
20. As per Robbins, the scope of organisation behaviour consists :-
(A) Learning (B) Leadership behaviour and power
(C) Motivation (D) All of these
21. The process of using an established relationship between a stimuls and response to bring out
the learning of the same response to a different stimulus is called.
A) Operant conditioning B)Cognitive conditioning
C) Classical conditioning D)Reasoning
22. Ability of a person to look at things or problems from another person?s point of view is
known as :-
(A)Objectivity (B)Skills
(C)Empathy (D)Attitude
23.A hindrance accruing in the communication process due to language related problems
is known as:
( A)Semantic barrier( B)Ego state
( C)Prejudice (D)Information overload
24. Adding higher level responsibility with an existing job position is known as:-
(A)Job enrichment (B)Job rating
(C)Job enlargement (D)Job simplification
25. T-group training is otherwise called:-
(A)Vestibule training (B)Sensitivity training
(C)Class room training (D)On the job training
26. In Alderfer?s theory ,R relates to:
(A)Relatedness(B)Responsible
(C)Respectfulness(D)None of these
27. Which of the following is not a motivator as per Two factor theory of motivation?
( A)Growth( B)Recognition
(C)Salary(D)Advancement
28.A system which reacts to its environment for improving its functioning is called:-
(A)Adaptive system (B)Closed system
(C)Conceptual system (D)Natural system
29.Horizontal loading of additional responsibilities in the job is a feature:-
(A)Job enrichment (B)Job enlargement
(C)Job upliftment (D)Job simplification
30.The process of planned change designed to help organizations achieve their goals and to
operate more effectively is called:-
(A)Organisational culture(C)Organisational climate
(C)Organisational development(D)Organisational change
31.The degree of attachment of the members of the group is known as:-
(A)Group development(B)Group cohesivenesss
(C)Group dynamics (D)Group relationship
32. Job enrichment is the concept developed by:-
(A)Peter F Drucker (B)F W Taylor
(C)Frederick Herzberg(D)Elton Mayo
33. Which among the following is a technique of Organisational Development?
(A)The managerial grid (B)Sensitivity Training
(C)Process consultation (D)All of these
34.Least Preferred Co-worker (LPC) model of leadership was developed by:-
(A)Martin Evans (B)Robert Hose
(C)HentryFayol(D)Fred E Fielder
35.The group to which a person would like to belong is known as:-
(A)Primary Group(B)Membership Group
(C)Reference Group(D)Task Group
36.Thematic Appreciation Test was developed by:-
(A)Herman Rorschah (B)Hentry Murray
(C)Sigmond Freud(D)Albert Bandura
37.Acceptable stands of behaviour within a group that are shared by the group members.
(A)Group policies (B)Group norms
(C)Group status (D)Group dynamics
38.Which one of the following techniques are used by managers to overcome resistance to
change in an organization?
(A)Participation and Involvement (B)Negotiation and Agreement
(C)Facilitation and Support (D)All of these
39.Who developed a three ? stage model of planned change?
(A)Herbert A Simon (B)Kurt Levin
(C)Vilfredo Pareto (D)Robert Owen
40. ?????. developed Reinforcement theory.
(A)B F Skinner(B)Edwin Locke
(C)McGregor (D)Alderfer.
41. The social process by which people interact face to face in small groups.
(A)Group norms (B)Group dynamics
(C)Group cohesiveness(D)Group synergy
42.Leaders are born, not made ?which of the following theory of leadership indicate:
(A)Traits theory(B)Situational theory
(C)Great man theory(D)Ohio state theory
43.Which of the following is conflict resolution style?
(A) Avoiding(B)Accommodating
(C) Compromising (D)All of these
44. When an individual is caught between two or more positive but mutually exclusive goals, it
is known as ---------------conflict
A) Approach, Approach B) Approach, Avoidance
C) Avoidance, Avoidance D) Inter personal
45. When a person learns something through observance of others, it is called ------conditioning.
A) Classical B) Operant
C) Vicarious D) None of these
46. Z theory of motivation was propounded by:
A)Ouchi B) Herzberg
C)Maslow D) McGregor
47. The leadership style of treating followers as members of a family, guiding and protecting
them is:
A)Charismatic B) Paternalistic
C) Laissez faire D) Democratic
48. Which one of the following is not an organizational barrier in communication?
A)Poor retention B) Status
C) Hierarchy D) Rules
49. A conflict arising due to competition for resources, task interdependence, jurisdictional
ambiguity and status struggle is:
A) Organisational conflict B) Intra individual conflict
C) Inter group conflict D) Inter personal conflict.
50. While establishing relation between Maslow?s and Herzberg?s theories, which needs of
hierarchy theory will fall under the Hygiene Factors ?
(A) Self actualisation, esteem and social needs (B) Esteem, social and safety needs
(C) Social, safety and physiological need (D) Only social needs
51. The concept of power refers to
(A) Defined authority and responsibility
(B) A relative hierarchical position in an organization
(C) The ability to influence the behaviour of others
(D) The specialized knowledge possessed by an individual
52. Individuals such as Bill Gates and Steven Jobs lead through which type of power?
(A) Legitimate(B) Reward
(C)Expert D) Charismatic
53. Leadership behaviour is the sum total of :-
(A) Character(B) Traits
(C) Manners(D) Behaviour
54. Arrange the following steps in group development.
Storming?Forming?Performing---Norming
(A) Forming?Norming?Storming?Performing
(B) Forming?Performing?Norming?Storming
(C) Forming?Storming?Norming?Performing
(D) Norming?Storming?Forming?Performing
55.Which is not a process based theory of motivation?
(A) McClellands?s theory(B) Vroom?s theory
(C) Porter Lawler theory(D) Adams equity theory
56.Good natured ,Co-operative and trusting are the features of:-
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
57.Some people strongly believe that each person have control of his own life. This is called:
(A) External locus of control(B) Internal locus of control
(C) Extraversion(D) Conscientiousness
58.In Pavlov?s experiments , the bell was a/ an :
(A) Conditioned stimulus(B) Unconditioned stimulus
(C) Conditioned response(D Unconditioned response
59.---------- persons are likely to be most successful in the field of advertisement ,sale
department etc.
(A) Openness(B) Agreeableness
(C) Extraversion(D) Conscientiousness
60.What do we call the practice of reinforcing closer and closer approximation of a desired
Behaviour?
(A) Modeling(B) Social learning
(C) Extraversion(D) Classical conditioning
61.Which of the following is a method of measuring attitude?
(A) Interview(B) Survey
(C) Scaling technique(D) All of these
62.ERG theory of motivation was developed by:
(A) McGregor(B) Maslow
(C) Alderfer(D) Herzberg
63.Managerial grid was developed by:
(A)Blake and Mouton(B) Fred Fielder
(C) Alderfer(D) B F Skinner
64.Transactional analysis was developed by:
(A)Blake and Mouton(B) Eric Berne
(C) Alderfer(D) B F Skinner
65.------- power is based on identification, imitation, loyalty or charisma.
(A)Coercive(B) Referent
(C) Expert (D) Legitimate
66.------- is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment.
(A)Interpretation(B) Perception
(C) Personality (D) Learning
67.?Hawthrone experiment? which was a real beginning of applied research in OBwas
conducted by :
( A) EltonMayo(B) F.W.Taylor
(C)HenryFayol (D)Max Weber
68. Which organization theory can be understood by IF and THENrelationship :
(A)Systemapproach (B) Process approach
(C) Scientificapproach(D)Contingency approach
69. Organization Behavioris:
(A)An interdisciplinaryapproach (B)Total systemapproach
(B) humanisticapproach( D)All of these
70.?Cognitive theory? of learning was givenby:
(A)Skinner(B)Tolman
(C)Pavlov (D)Morgan
71. -----------is a relatively permanent change in behavior that occurs as a result ofexperience.
(A)Behaviour modification(B) Perception
(C) Personality (D) Learning
72. Which of the following is / are included as structure of humanmind.
(A)Id (B) Ego
(C) Super ego(D) All of these
73. ----------- is largely childish, irrational, never satisfied, demanding and destructive ofothers.
(A)Id(B)Ego
(C)Super ego(D)Negative ego
74. Thematic Apperception Test (TAT) is designed to understand:-
(A) Perception ofindividual (B)Learning of individual
(C) Personality ofindividual(D) None of these
75. Which of the following methods is/are used to solve intergroup conflictsindirectly.
(A) Avoidance(B)Bargaining
(C)Encouragement (D)All of these
76. A technique to bring changes in the entire organization, rather man focusing attentionon individual
to bring change easily .
(A)Organisational development(B)Organisational culture
(C) Organisational change(D) Organisational conflict
77. Which of the following is NOT an important issue relating to goal-settingtheory?
(A) Goalspecificity(B)Defining the goal
(C)Equity amongworkers(D)Feed back
78. What do we call it when we judge someone on the basis of ourperception?
(A)Stereotyping (B)Categorizing
(C)Halo effect(D)Modeling
79. People with which type of personality trait commonly make poor decisions because theymake them
too fast ?
(A)Type B(B)Type A
(C)Introverts(D)Extroverts
80.Which of the following is not a trait dimension in Big 5 personalitytrait?
(A) Extroversion(B)Neurotism
(C)Agreeableness(D)Ego
81. If everyone who is faced with a similar situation responds in the same way, attribution theory states
that thebehaviourshows--------------.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
82. Concept of MBO was introducedby:
(A)Peter.F.Drucker(B)MaryParker
(C)HenryFayol(D)F W Taylor
83.----------- refers to how people explain the causes of another?s as their own behaviour.
(A)Personality(B)Learning
(C) Attribution(D) Perception
84.The tendency of judging people on the basis of a single trait which may be good or bad, favourable
unfavourable is called---------
(A) Halo effect(B) Stereotyping
(B) Projection (D)None of these
85.When we make judgement about the behaviour of other people, we have a tendency to
underestimate the influence of external factors and overestimate the influence of internal factors.
This is called :
(A)The fundamental Attribution error(B) Stereotyping
(C)Self serving bias (D)Projection
86.The term is used for the extent to which an individual displays different behaviours in different
Situations.
(A)Consensus(B)Distinctiveness
(C)Reliability (D)Consistency
87.--------- refers to the measure of whether an individual responds the same way across time.
(A)Consensus(B)Similarity
(C)Reliability(D)Consistency
88.-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape
from existing unpleasant consequence.
(A)Positive reinforcement(B)Negative reinforcement
(C)Punishment (D)Extinction
89.An attempt to discourage a target behaviour by the application of negative outcomes whenever it is
possible is known as:
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
90.What does consensus refer to in attributiontheory?
(A) There is general agreement about aperception.
(B) There is general agreement about how people desire to respond to the samesituation.
(C) Different people respond the same way in the samesituation.
(D) Different people perceive a situationsimilarly.
91. ??????..is once view ofreality.
(A)Attitude (B)Perception
(C)Outlook (D)Personality
92. Which is also known as a non-reinforcement?
(A)Positive reinforcement (B)Negative reinforcement
(C)Punishment(D)Extinction
93.Which of the following is a component of attitude?
(A)Affective component (B)Cognitive component
(C)Behavioural component(D)All of these
94.----------- model of organisational behaviour based on the philosophy that every behaviour is caused
and follows cause effect relationship
(A)Autocratic(B)Custodial
(C)Supportive(D)S-O-B-C
95. An enduring attribute of a person that appears constantly in a variety of situationis called:
(A)Trait(B)Culture
(C)Attitude (D)Behaviour
96.----------- is a personality characteristic indicating one?s willingness to do whatever it takes
to gets one?s way.
(A)Machiavellianism(B)Self efficacy
(C)Locus of control (D)Self esteem
97.----------- is the rigidity of a person?s beliefs and his or her openness to other viewpoints.
(A)Machiavellianism(B)Authoritarianism
(C)Locus of control(D)Dogmatism
98.------------- is the tendency of individuals, which directs them to be inward and process feeling,
thoughts and ideas with in themselves.
(A)Machiavellianism(B)Introversion
(C)Locus of control (D)Extroversion
99.-------- leadership style is characterised by low concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Mid of the road
100. -------- leadership style is characterised by low concern for people and high concern for
Production.
(A)Team(B)Impoverished
(C)Country club(D)Produce /Perish
101. -------- leadership style is characterised by high concern for people and low concern
for production.
(A)Team (B)Impoverished
(C)Country club(D)Mid of the road
102. -------- leadership style is characterised by high concern for both people and production.
(A)Team(B)Impoverished
(C)Country club (D)Produce /Perish
103. -------------is manipulating and influencing others as a primary way of achieving one?sgoal.
(A)Machiavellianism(B)Dogmatism
(C)Locus of control (D)Extroversion
104. ------------- is small groups of workers who meet regularly with their supervisor to solvework
related problems.
(A)Group dynamics (B)Quality circle
(C)Group role(D)None of these
105.Which of the following processes deals with how well an individual remembers a model?saction
after it is no longer readily available?
(A) Attention (B)Retention
(C)Motor reproduction(D)Reinforcement
106.Organized , systematic ,careful etc.. are features of:-
(A) Openness(B) Agreeableness
(C) Neuroticism(D) Conscientiousness
107.--------- refers to the network of personal and social relations that is developed spontaneously
between people associated with eachother.
(A)Formal Organisation(B) Informal Organisation
(C)Matrix Organisation(D)Committee Organisation
108. When an individual is motivated to approach a goal which has both positive and negative
characteristics, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
109. When an individual is faced with two negative goals and he may not choose either of them
and simply leave the situation, it is known as ---------------conflict
(A) Approach, Approach(B) Approach, Avoidance
(C) Avoidance, Avoidance(D) Inter personal
110. Which of the following is not a primary managementfunction?
(A)Planning(B)Organising
(C)Controlling(D)Staffing
Q.No ANS Q.NoQ.No Q.No ANS Q.No ANS
1 D 38 D 75 A
2 C 39 B 76 A
3 D 40 A 77 C
4 A 41 B 78 A
5 D 42 C 79 B
6 A 43 D 80 D
7 B 44 A 81 A
8 D 45 C 82 A
9 D 46 A 83 C
10 B 47 B 84 A
11 D 48 A 85 A
12 A 49 C 86 B
13 D 50 C 87 D
14 B 51 C 88 B
15 B 52 C 89 C
16 D 53 B 90 C
17 B 54 C 91 B
18 A 55 A 92 D
19 A 56 B 93 D
20 D 57 B 94 D
21 C 58 A 95 A
22 C 59 C 96 A
23 A 60 A 97 D
24 C 61 D 98 B
25 B 62 C 99 B
26 A 63 A 100 D
27 C 64 B 101 C
28 A 65 B 102 A
29 B 66 B 103 A
30 C 67 A 104 B
31 B 68 D 105 B
32 C 69 D 106 D
33 D 70 B 107 B
34 D 71 D 108 B
35 C 72 D 109 C
36 B 73 A 110 D
37 B 74 C
Prepared By:-
MAHESH PB
Assistant Professor
Govt.College ,Madapally
Vatakara
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This post was last modified on 26 December 2019