Download Calicut University M.Com Latest 2020 Organizational Behaviour OB Question Bank

Download UOC (University of Calicut) M.Com (Master of Commerce) Organizational Behaviour OB Question Bank (Important Questions)

This post was last modified on 26 December 2019

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FIRST SEMESTER MCOM

ORGANISATIONAL THEORY AND BEHAVIOUR

MULTIPLE CHOICE QUESTIONS

The model(s) of Organizational Behaviour is (are):
1. Autocratic
2. Custodial
3. Supportive
4. All of the above
Fundamental concepts of Organizational Behaviour revolve around:
1. The nature of human beings
2. The working of human beings
3. Both 'A' and 'B'
4. None of the above
Theory Y includes :-
1. In general, for most people, the excuse of physical and mental effort in work and play is as natural in play or rest
2. Man will exercise self control in those spheres where the objectives tally with his own
3. The capacity for developing and utilising their capacities, knowledge and skill does exist in people
4. All of the above
In Vroom's Expectancy theory, Expectancy indicates
1. Probability of achieving that outcome
2. Advancement
3. Award
4. Accounting
Which of these approaches argues that there is no single best way to manage behaviour?
1. Hawthorne
2. Scientific Management
3. The cornerstone skill
4. Contingency
The __________ leadership style is an expression of the leader's trust in the abilities of his subordinates.
1. Participative
2. Delegative
3. Authoritarian
4. All of the above
Work attitudes can be reflected in an organization through:
1. Job satisfaction
2. Organizational commitment
3. Both 'A' and 'B'
4. None of the above
Feature(s) of Maslow's need hierarchy theory is (are):
1. Theory of human motives
2. Classifies basic human needs in a hierarchy
3. Theory of human motivation
4. All of the above
Attitude is:-
1. Tendency to react positively
2. Tendency to react negatively
3. Tendency to react in a certain way
4. All of the above
What is the other name for vertical job loading?
1. Job analysis
2. Job enrichment
3. Job evaluation
4. Job enlargement
The approaches to organisational changes are:
1. Structural approach
2. Value centered approach
3. Technological approach
4. All of these
Who is the developer of 'Two Factors theory' of Motivation?
1. Herzberg
2. Lawless David. J.
3. Maslow
4. Porter
Hygiene factors related to the work context includes:-
1. Relations with supervisor
2. Supervision
3. Company policy and administration
4. All of these
The expectancy theory of motivation was developed by :-
1. Alfred
2. Victor H Vroom
3. Robins
4. Maslow
The OB subject of "perception" has been most influenced by which behavioural science discipline?
1. Social psychology
2. Psychology
3. Political science
4. Anthropology
Learning can be in the form of:-
1. Stimulus
2. Motivation
3. Objective oriented
4. All of these
-------- is recognised as father of “Human relation"
1. William Gilbreth
2. Elton Mayo
3. HentryFayol
4. F W Taylor
------ explains how and why people react when they feel unfairly treated.
1. Equity theory
2. Expectancy theory
3. Goal attainment theory
4. Goal setting theory
In Vroom's Expectancy Theory, Valence means :-
1. Strength of an individual's preference for a particular outcome
2. Salary
3. Supervision
4. Knowledge of planning
As per Robbins, the scope of organisation behaviour consists :-
1. Learning
2. Leadership behaviour and power
3. Motivation
4. All of these
The process of using an established relationship between a stimulus and response to bring out the learning of the same response to a different stimulus is called.
1. Operant conditioning
2. Cognitive conditioning
3. Classical conditioning
4. Reasoning
Ability of a person to look at things or problems from another person's point of view is known as :-
1. Objectivity
2. Skills
3. Empathy
4. Attitude
A hindrance accruing in the communication process due to language related problems is known as:
1. Semantic barrier
2. Ego state
3. Prejudice
4. Information overload
Adding higher level responsibility with an existing job position is known as:-
1. Job enrichment
2. Job rating
3. Job enlargement
4. Job simplification
T-group training is otherwise called:-
1. Vestibule training
2. Sensitivity training
3. Class room training
4. On the job training
In Alderfer's theory, R relates to:
1. Relatedness
2. Responsible
3. Respectfulness
4. None of these
Which of the following is not a motivator as per Two factor theory of motivation?
1. Growth
2. Recognition
3. Salary
4. Advancement
A system which reacts to its environment for improving its functioning is called:-
1. Adaptive system
2. Closed system
3. Conceptual system
4. Natural system
Horizontal loading of additional responsibilities in the job is a feature:-
1. Job enrichment
2. Job enlargement
3. Job upliftment
4. Job simplification
The process of planned change designed to help organizations achieve their goals and to operate more effectively is called:-
1. Organisational culture
2. Organisational climate
3. Organisational development
4. Organisational change
The degree of attachment of the members of the group is known as:-
1. Group development
2. Group cohesiveness
3. Group dynamics
4. Group relationship
Job enrichment is the concept developed by:-
1. Peter F Drucker
2. F W Taylor
3. Frederick Herzberg
4. Elton Mayo
Which among the following is a technique of Organisational Development?
1. The managerial grid
2. Sensitivity Training
3. Process consultation
4. All of these
Least Preferred Co-worker (LPC) model of leadership was developed by:-
1. Martin Evans
2. Robert Hose
3. HentryFayol
4. Fred E Fielder
The group to which a person would like to belong is known as:-
1. Primary Group
2. Membership Group
3. Reference Group
4. Task Group
Thematic Appreciation Test was developed by:-
1. Herman Rorschah
2. Hentry Murray
3. Sigmond Freud
4. Albert Bandura
Acceptable stands of behaviour within a group that are shared by the group members.
1. Group policies
2. Group norms
3. Group status
4. Group dynamics
Which one of the following techniques are used by managers to overcome resistance to change in an organization?
1. Participation and Involvement
2. Negotiation and Agreement
3. Facilitation and Support
4. All of these
Who developed a three – stage model of planned change?
1. Herbert A Simon
2. Kurt Levin
3. Vilfredo Pareto
4. Robert Owen
__________ developed Reinforcement theory.
1. B F Skinner
2. Edwin Locke
3. McGregor
4. Alderfer
The social process by which people interact face to face in small groups.
1. Group norms
2. Group dynamics
3. Group cohesiveness
4. Group synergy
Leaders are born, not made –which of the following theory of leadership indicate:
1. Traits theory
2. Situational theory
3. Great man theory
4. Ohio state theory
Which of the following is conflict resolution style?
1. Avoiding
2. Accommodating
3. Compromising
When an individual is caught between two or more positive but mutually exclusive goals, it is known as ---------------conflict
1. Approach, Approach
2. Approach, Avoidance
3. Avoidance, Avoidance
4. Inter personal
When a person learns something through observance of others, it is called ------conditioning.
1. Classical
2. Operant
3. Vicarious
4. None of these
Z theory of motivation was propounded by:
1. Ouchi
2. Herzberg
3. Maslow
4. McGregor
The leadership style of treating followers as members of a family, guiding and protecting them is:
1. Charismatic
2. Paternalistic
3. Laissez faire
4. Democratic
Which one of the following is not an organizational barrier in communication?
1. Poor retention
2. Status
3. Hierarchy
4. Rules
A conflict arising due to competition for resources, task interdependence, jurisdictional ambiguity and status struggle is:
1. Organisational conflict
2. Intra individual conflict
3. Inter group conflict
4. Inter personal conflict.
While establishing relation between Maslow's and Herzberg's theories, which needs of hierarchy theory will fall under the Hygiene Factors ?
1. Self actualisation, esteem and social needs
2. Esteem, social and safety needs
3. Social, safety and physiological need
4. Only social needs
The concept of power refers to
1. Defined authority and responsibility
2. A relative hierarchical position in an organization
3. The ability to influence the behaviour of others
4. The specialized knowledge possessed by an individual
Individuals such as Bill Gates and Steven Jobs lead through which type of power?
1. Legitimate
2. Reward
3. Expert
4. Charismatic
Leadership behaviour is the sum total of :-
1. Character
2. Traits
3. Manners
4. Behaviour
Arrange the following steps in group development.
Storming-Forming—Performing---Norming
1. Forming-Norming—Storming—Performing
2. Forming-Performing—Norming—Storming
3. Forming-Storming—Norming—Performing
4. Norming—Storming—Forming—Performing
Which is not a process based theory of motivation?
1. McClellands's theory
2. Vroom's theory
3. Porter Lawler theory
4. Adams equity theory
Good natured,Co-operative and trusting are the features of:-
1. Openness
2. Agreeableness
3. Extraversion
4. Conscientiousness
Some people strongly believe that each person have control of his own life. This is called:
1. External locus of control
2. Internal locus of control
3. Extraversion
4. Conscientiousness
In Pavlov's experiments, the bell was a/ an :
1. Conditioned stimulus
2. Unconditioned stimulus
3. Conditioned response
4. Unconditioned response
---------- persons are likely to be most successful in the field of advertisement,sale department etc.
1. Openness
2. Agreeableness
3. Extraversion
4. Conscientiousness
What do we call the practice of reinforcing closer and closer approximation of a desired Behaviour?
1. Modeling
2. Social learning
3. Extraversion
4. Classical conditioning
Which of the following is a method of measuring attitude?
1. Interview
2. Survey
3. Scaling technique
4. All of these
ERG theory of motivation was developed by:
1. McGregor
2. Maslow
3. Alderfer
4. Herzberg
Managerial grid was developed by:
1. Blake and Mouton
2. Fred Fielder
3. Alderfer
4. B F Skinner
Transactional analysis was developed by:
1. Blake and Mouton
2. Eric Berne
3. Alderfer
4. B F Skinner
------- power is based on identification, imitation, loyalty or charisma.
1. Coercive
2. Referent
3. Expert
------- is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
1. Interpretation
2. Perception
3. Personality
4. Learning
"Hawthrone experiment” which was a real beginning of applied research in OBwas conducted by :
1. EltonMayo
2. F.W.Taylor
3. HenryFayol
4. Max Weber
Which organization theory can be understood by IF and THENrelationship :
1. Systemapproach
2. Process approach
3. Scientificapproach
4. Contingency approach
Organization Behavioris:
1. An interdisciplinaryapproach
2. Total systemapproach
3. humanisticapproach
4. All of these
"Cognitive theory” of learning was givenby:
1. Skinner
2. Tolman
3. Pavlov
4. Morgan
-----------is a relatively permanent change in behavior that occurs as a result ofexperience.
1. Behaviour modification
2. Perception
3. Personality
4. Learning
Which of the following is / are included as structure of humanmind.
1. Id
2. Ego
3. Super ego
4. All of these
__________ is largely childish, irrational, never satisfied, demanding and destructive ofothers.
1. Id
2. Ego
3. Super ego
4. Negative ego
Thematic Apperception Test (TAT) is designed to understand:-
1. Perception ofindividual
2. Learning of individual
3. Personality ofindividual
4. None of these
Which of the following methods is/are used to solve intergroup conflictsindirectly.
1. Avoidance
2. Bargaining
3. Encouragement
4. All of these
A technique to bring changes in the entire organization, rather man focusing attentionon individual to bring change easily.
1. Organisational development
2. Organisational culture
3. Organisational change
4. Organisational conflict
Which of the following is NOT an important issue relating to goal-settingtheory?
1. Goalspecificity
2. Defining the goal
3. Equity amongworkers
4. Feed back
What do we call it when we judge someone on the basis of ourperception?
1. Stereotyping
2. Categorizing
3. Halo effect
4. Modeling
People with which type of personality trait commonly make poor decisions because theymake them too fast?
1. Type B
2. Type A
3. Introverts
4. Extroverts
Which of the following is not a trait dimension in Big 5 personalitytrait?
1. Extroversion
2. Neurotism
3. Agreeableness
4. Ego
If everyone who is faced with a similar situation responds in the same way, attribution theory states that thebehaviourshows--------------.
1. Consensus
2. Similarity
3. Reliability
4. Consistency
Concept of MBO was introducedby:
1. Peter.F.Drucker
2. MaryParker
3. HenryFayol
4. F W Taylor
----------- refers to how people explain the causes of another's as their own behaviour.
1. Personality
2. Learning
3. Attribution
4. Perception
The tendency of judging people on the basis of a single trait which may be good or bad, favourable unfavourable is called
1. Halo effect
2. Stereotyping
3. Projection
4. None of these
When we make judgement about the behaviour of other people, we have a tendency to underestimate the influence of external factors and overestimate the influence of internal factors. This is called :
1. The fundamental Attribution error
2. Stereotyping
3. Self serving bias
4. Projection
The term is used for the extent to which an individual displays different behaviours in different Situations.
1. Consensus
2. Distinctiveness
3. Reliability
4. Consistency
--------- refers to the measure of whether an individual responds the same way across time.
1. Consensus
2. Similarity
3. Reliability
4. Consistency
-------- occurs when a person engages in behaviour to avoid unpleasant consequences or to escape from existing unpleasant consequence.
1. Positive reinforcement
2. Negative reinforcement
3. Punishment
4. Extinction
An attempt to discourage a target behaviour by the application of negative outcomes whenever it is possible is known as:
1. Positive reinforcement
2. Negative reinforcement
3. Punishment
4. Extinction
What does consensus refer to in attributiontheory?
1. There is general agreement about aperception.
2. There is general agreement about how people desire to respond to the samesituation.
3. Different people respond the same way in the samesituation.
4. Different people perceive a situationsimilarly.
__________ is once view ofreality.
1. Attitude
2. Perception
3. Outlook
4. Personality
Which is also known as a non-reinforcement?
1. Positive reinforcement
2. Negative reinforcement
3. Punishment
4. Extinction
Which of the following is a component of attitude?
1. Affective component
2. Cognitive component
3. Behavioural component
4. All of these
----------- model of organisational behaviour based on the philosophy that every behaviour is caused and follows cause effect relationship
1. Autocratic
2. Custodial
3. Supportive
4. S-O-B-C
An enduring attribute of a person that appears constantly in a variety of situationis called:
1. Trait
2. Culture
3. Attitude
4. Behaviour
----------- is a personality characteristic indicating one's willingness to do whatever it takes to gets one's way.
1. Machiavellianism
2. Self efficacy
3. Locus of control
4. Self esteem
----------- is the rigidity of a person's beliefs and his or her openness to other viewpoints.
1. Machiavellianism
2. Authoritarianism
3. Locus of control
4. Dogmatism
------------- is the tendency of individuals, which directs them to be inward and process feeling, thoughts and ideas with in themselves.
1. Machiavellianism
2. Introversion
3. Locus of control
4. Extroversion
-------- leadership style is characterised by low concern for both people and production.
1. Team
2. Impoverished
3. Country club
4. Mid of the road
------ leadership style is characterised by low concern for people and high concern for Production.
1. Team
2. Impoverished
3. Country club
4. Produce/Perish
__________ leadership style is characterised by high concern for people and low concern for production.
1. Team
2. Impoverished
3. Country club
4. Mid of the road
-------- leadership style is characterised by high concern for both people and production.
1. Team
2. Impoverished
3. Country club
4. Produce/Perish
-------------is manipulating and influencing others as a primary way of achieving one'sgoal.
1. Machiavellianism
2. Dogmatism
3. Locus of control
4. Extroversion
__________ is small groups of workers who meet regularly with their supervisor to solvework related problems.
1. Group dynamics
2. Quality circle
3. Group role
4. None of these
Which of the following processes deals with how well an individual remembers a model'saction after it is no longer readily available?
1. Attention
2. Retention
3. Motor reproduction
4. Reinforcement
Organized, systematic,careful etc.. are features of:-
1. Openness
2. Agreeableness
3. Neuroticism
4. Conscientiousness
--------- refers to the network of personal and social relations that is developed spontaneously between people associated with eachother.
1. Formal Organisation
2. Informal Organisation
3. Matrix Organisation
4. Committee Organisation
When an individual is motivated to approach a goal which has both positive and negative characteristics, it is known as --------------conflict
1. Approach, Approach
2. Approach, Avoidance
3. Avoidance, Avoidance
4. Inter personal
When an individual is faced with the negative goals and he may not choose either of them and simply leave the situation, it is known as ------------conflict
1. Approach, Approach
2. Approach, Avoidance
3. Avoidance, Avoidance
4. Inter personal
Which of the following is not a primary managementfunction?
1. Planning
2. Organising
3. Controlling
4. Staffing

This download link is referred from the post: Calicut University 2020 Important Questions (Question Bank) || (University of Calicut)

Q.No	ANS	Q.No	ANS	Q.No	ANS
1	D	38	D	75	A
2	C	39	B	76	A
3	D	40	A	77	C
4	A	41	B	78	A
5	D	42	C	79	B
6	A	43	D	80	D
7	B	44	A	81	A
8	D	45	C	82	A
9	D	46	A	83	C
10	B	47	B	84	A
11	D	48	A	85	A
12	A	49	C	86	B
13	D	50	C	87	D
14	B	51	C	88	B
15	B	52	C	89	C
16	D	53	B	90	C
17	B	54	C	91	B
18	A	55	A	92	D
19	A	56	B	93	D
20	D	57	B	94	D
21	C	58	A	95	A
22	C	59	C	96	A
23	A	60	A	97	D
24	C	61	D	98	B
25	B	62	C	99	B
26	A	63	A	100	D
27	C	64	B	101	C
28	A	65	B	102	A
29	B	66	B	103	A
30	C	67	A	104	B
31	B	68	D	105	B
32	C	69	D	106	D
33	D	70	B

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This post was last modified on 26 December 2019

Q.No	ANS	Q.No	ANS	Q.No	ANS
1	D	38	D	75	A
2	C	39	B	76	A
3	D	40	A	77	C
4	A	41	B	78	A
5	D	42	C	79	B
6	A	43	D	80	D
7	B	44	A	81	A
8	D	45	C	82	A
9	D	46	A	83	C
10	B	47	B	84	A
11	D	48	A	85	A
12	A	49	C	86	B
13	D	50	C	87	D
14	B	51	C	88	B
15	B	52	C	89	C
16	D	53	B	90	C
17	B	54	C	91	B
18	A	55	A	92	D
19	A	56	B	93	D
20	D	57	B	94	D
21	C	58	A	95	A
22	C	59	C	96	A
23	A	60	A	97	D
24	C	61	D	98	B
25	B	62	C	99	B
26	A	63	A	100	D
27	C	64	B	101	C
28	A	65	B	102	A
29	B	66	B	103	A
30	C	67	A	104	B
31	B	68	D	105	B
32	C	69	D	106	D
33	D	70	B

Q.No	ANS	Q.No	ANS	Q.No	ANS
1	D	38	D	75	A
2	C	39	B	76	A
3	D	40	A	77	C
4	A	41	B	78	A
5	D	42	C	79	B
6	A	43	D	80	D
7	B	44	A	81	A
8	D	45	C	82	A
9	D	46	A	83	C
10	B	47	B	84	A
11	D	48	A	85	A
12	A	49	C	86	B
13	D	50	C	87	D
14	B	51	C	88	B
15	B	52	C	89	C
16	D	53	B	90	C
17	B	54	C	91	B
18	A	55	A	92	D
19	A	56	B	93	D
20	D	57	B	94	D
21	C	58	A	95	A
22	C	59	C	96	A
23	A	60	A	97	D
24	C	61	D	98	B
25	B	62	C	99	B
26	A	63	A	100	D
27	C	64	B	101	C
28	A	65	B	102	A
29	B	66	B	103	A
30	C	67	A	104	B
31	B	68	D	105	B
32	C	69	D	106	D
33	D	70	B

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Q.No	ANS	Q.No	ANS	Q.No	ANS
1	D	38	D	75	A
2	C	39	B	76	A
3	D	40	A	77	C
4	A	41	B	78	A
5	D	42	C	79	B
6	A	43	D	80	D
7	B	44	A	81	A
8	D	45	C	82	A
9	D	46	A	83	C
10	B	47	B	84	A
11	D	48	A	85	A
12	A	49	C	86	B
13	D	50	C	87	D
14	B	51	C	88	B
15	B	52	C	89	C
16	D	53	B	90	C
17	B	54	C	91	B
18	A	55	A	92	D
19	A	56	B	93	D
20	D	57	B	94	D
21	C	58	A	95	A
22	C	59	C	96	A
23	A	60	A	97	D
24	C	61	D	98	B
25	B	62	C	99	B
26	A	63	A	100	D
27	C	64	B	101	C
28	A	65	B	102	A
29	B	66	B	103	A
30	C	67	A	104	B
31	B	68	D	105	B
32	C	69	D	106	D
33	D	70	B