School of Distance Education
UNIVERSITY OF CALICUT
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SCHOOL OF DISTANCE EDUCATION
BBA (2019 Admission)
Semester I
Core Course
BBA1B01 Management Theory and Practices
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QUESTION BANK
- Scientific Management were more concerned with the problems at the
a) Higher levels b) Middle
c) Operating d) None - Father of Modern Management theory is....................
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a) Henry Fayol b) F.W.Taylor
c) Henry Gantt d) None - suggests that each communication going up or coming down must flow through each position in the line of authority
a) Communication Pattern b) Horizontal communications
c) Scalar chain d) None of these - Management can be considered as....................
a) Exact science b) Inexact science
c) Pseudo science d) BorC - is that phase of business enterprise that concerns itself with the overall determination of institutional objectives and the policies necessary to be followed in achieving those objectives.
a) Management b) administration--- Content provided by FirstRanker.com ---
c) Both of these d) None - has defined the basic problem of managing as the art of “knowing exactly what you want men to do and then see that they do it in the best and cheapest way”
a) Henry Fayol b) F.W. Taylor
c) Mary parker Follet d) None of these - According to functional foremanship, the speed boss, Inspector, foreman and gang boss are entrusted with the................ aspect of work.
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a) Planning b) Organizing
c) Doing d) None of these - ......is undertaken to find out the one best way of doing the thing
a) Job Analysis b) Merit rating
c) Job enrichment d) None - The principle of Unity of command is contrary to Taylors.................
a) Rule of thumb b) Unity of Direction
c) Functional foremanship d) None of these - According to .............. principle, each group of activities with the same objective must have one head and one plan
a) Unity of Direction b) Unity of command--- Content provided by FirstRanker.com ---
c) Either of these d) None - Everything which goes to increase the importance of subordinates role is,
a) Decentralization b) Centralization
c) Either A or B d) None - The Book “ Functions of Executive” was written by .......................
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a) P.F.Drucker b) Chester Barnard
c) Herbert Simon d) None - school of Management recognizes the existence of a centralized body of knowledge for the Management.
a) System approach b) Empirical
c) Contingency d) Operational - school of thought has developed on the idea that there is no single best method to find solutions to Managerial problems
a) System approach b) Empirical
c) Contingency d) Operational - Koontz and O’Donnel are the advocates of ................... approach to management
a) System approach b) Empirical--- Content provided by FirstRanker.com ---
c) Contingency d) Operational - According to................ approach, management is a logical process and it can be expressed in terms of mathematical symbols and relationships.
a) Empirical b) Management science
c) Contingency d) Operational - approach of management heavily concentrates on ‘People’ aspect of management.
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a) Human relations b) System
c) Empirical d) Management science - is the art of knowing exactly what you want men to do and then seeing that how they do it in the best and cheapest way.
a) General management b) Scientific Management
c) Administration d) None - is introduced to secure the benefits of division of labour or specialization at the supervising level under scientific management
a) Operating management b) Functional foremanship
c) Either a or b d) None - helps to determine a fair days work and rest period to complete it
a) Work study b) Time study--- Content provided by FirstRanker.com ---
c) Motion study d) All of these - The main objective of ................. study is to determine and eliminate unnecessary and wasteful movements
a) Work study b) Time study
c) Motion study d) All of these - The author of the famous book “General and Industrial Management” is..
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a) Henry Fayol b) F.W. Taylor
c) Henry Gantt d) None - According to Fayol , the principles of Management are...................
a) Rigid b) Flexible
c) A or b d) None - ................. is the right of a superior to give orders to subordinates, take decisions etc.
a) Authority b) Responsibility
c) Accountability d) None - Authority and responsibility are........................ to each other
a) Supplementary b) Complementary--- Content provided by FirstRanker.com ---
c) Contradictory d) None - ............. principle states that an employee should receive orders form one superior only
a) Unity of direction b) Unity of command
c) Esprit de corps d) None - According to.... .. principle, there should always exist one head and one plan for a group of activities having the same objective
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a) Unity of direction b) Unity of command
c) Esprit de corps d) None - .............. is highly suitable for large organizations having large number of managerial personnel at different levels.
a) Centralization b) Decentralization
c) Departmentalization d) All of these - is defined as a chain of superiors ranging from the ultimate authority to the lowest ranks
a) Structure b) Scalar chain
c) Both of these d) None of these - The book “Creative Experience” was written by ....................
a) Henry Fayol b) F.W. Taylor--- Content provided by FirstRanker.com ---
c) Mary parker Follet d) None of these - The book “functions of Executive” was written by...................
a) Henry Fayol b) F.W. Taylor
c) Mary Parker Follet d) Chester I Barnard - is the character of communication, in a formal organization by virtue of which it is accepted by a member of the organization as governing the action he contributes
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a) Responsibility b) Authority
c) Accountability d) Power - developed the “Need Hierarchy Theory” to explain human behaviour within an organization.
a) A.H.Maslow b) Douglas Mc. Gregor
c) Herzberg d) Rensis Likert - ....has given the concept of administrative man as the model for decision making
a) A.H.Maslow b) Douglas Mc. Gregor
c) Herzberg d) Herbert Simon - developed the concept of Management by Objectives
a) A.H.Maslow b) Herbert Simon--- Content provided by FirstRanker.com ---
c) Herzberg d) Peter F. Drucker - Management according to..... ... Approach is the study of practical experience of Managers and hence such a study would provide a better understanding to the effective way of Managing an enterprise
a) Empirical b) Management science
c) Contingency d) Operational - approach is based on the idea that an organization is studied in detail and decisions are taken for each sub system, which in turn is in conformity with the total system.
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a) Empirical b) Management science
c) Contingency d) System - ....... school of thought has developed on the idea that there is no single best method to find solutions to managerial problems
a) Empirical b) Management science
c) Contingency d) Operational - Koontz and O’Donnel are advocates of ................ approach to management
b) Empirical b) Management science
c) Contingency d) Operational - The introduction of computers in decision making process contributed a lot in popularizing the .........c........ approach in management
c) Empirical b) Management science--- Content provided by FirstRanker.com ---
c) System d) Operational - approach attempts to understand managerial problems and to provide suitable solutions by the application of scientific methodology
d) Empirical b) Management science
c) Contingency d) Operational - The advocates of................ approach view management as the direction of the activities of a group of people towards the accomplishment of common objectives
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e) Empirical b) Management science
c) Contingency d) Human behavior - According to .................... Core competency must be the central subject of Corporate strategy
a) Henry Fayol b) E.-W.Taylor
c) C.K.Prahlad d) Peter F. Drucker - The book “Practice of Management was written by ............
a) Henry Fayol b) F.W.Taylor
c) C.K.Prahlad d) Peter F. Drucker - believed that leaders are not born but also developed through proper training in human behavior.
a) Mary Parker Follet b) F.W.Taylor--- Content provided by FirstRanker.com ---
c) C.K.Prahlad d) Peter F. Drucker - The concept of Job enrichment is a contribution by........
a) Frederick Herzberg b) F.W.Taylor
c) C.K.Prahlad d) Peter F. Drucker - .....is considered as the primary function of management?
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a) Organizing b) Planning
c) Staffing d) Controlling - MBO stands for?
a) Management of Business Objectives
b) Management By Objectives--- Content provided by FirstRanker.com ---
c) Managing Business Operations
d) None of these - is the process of selecting one best alternatives from different alternatives.
a) Planning b) Organizing
c) Decision making d) Forecasting - .....is the process of identifying and grouping of work to be performed
a) Organizing b) Staffing
c) Division of labour d) Planning - Operational guides to action is known as
a) Policies b) Procedures--- Content provided by FirstRanker.com ---
c) Plan d) None of these - is a sequence of activities to be undertaken for implementing the policies and achieving the objectives of an enterprise.
a) Procedures b) Programme
c) Rule d) Plans - is an organizational structure which clearly defines duties, responsibilities, and authority.
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a) Formal b) Informal
c) Natural d) None of these - organisation arises voluntarily or due to social interaction of people
a) Formal b) Informal
c) Line organization d) All of these - Authority is the right to give-------- and the power to exact obedience
a) Information b) Orders
c) Money d) None of these - A superior cannot delegate
a) Authority b) Responsibility--- Content provided by FirstRanker.com ---
c) Duty d) None of these - If the orders, instructions or directions are delegated to a particular person, then it is known as
a) General delegation b) Specific delegation
c) Written delegation d) Informal delegation - are certain assumptions about the future on the basis of which the plan will be formulated
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a) Programmes b) Planning premises
c) Planning issues d) Procedures - Authority flows from
a) Top to Bottom b) Bottom to top
c) Horizontally d) All of these - ............ refers to the maximum number of subordinates a superior can effectively manage?
a) Scalar chain b) Unity-of direction
c) Accountability d) Span of control - ........... is the obligation of a subordinate to perform the duty assigned by his superior
a) Authority b) Responsibility--- Content provided by FirstRanker.com ---
c) Division of labour d) Accountability - Military type of organization is also called
a) Informal organization b) Line organization
c) Line & Staff d) Functional - Concentration of authority of decision making at top levels of management is known as
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a) Concentration b) Decentralization
c) Centralization d) None of these - Decentralization is
a) Compulsory b) Optional
c) None of these - ........ is a detailed and systematic study of jobs to know the nature and characteristics.
a) Man power planning b) Job analysis
c) Staffing d) All of these - ... is a statement showing the minimum acceptable qualities of the persons to be placed on a Job.
a) Job analysis b) Job description--- Content provided by FirstRanker.com ---
c) Job specifications d) Staffing - The result of job analysis written in a statement is known as
a) Job description b) Job specifications
c) Man power planning d) None of these - ........ is the process of searching for prospective employees and stimulating them to apply for the Job.
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a) Selection b) Training
c) Recruitment d) Induction - is considered as a negative function of management.
a) Selection b) Recruitment
c) Training d) Placement - is the process of comparing actual performance with the standard and taking corrective Action.
a) Controlling (b) Management
c) Planning d) Co-ordination - - a process of integrating the interdepartmental activities as unified action towards the Achievement of the common goal of the organization.
a) Controlling b) Directing--- Content provided by FirstRanker.com ---
c) Co-ordination d) All of these - ......... refers to co-ordination between activities of a manager and his subordinates.
a) Vertical co-ordination b) Horizontal co-ordination
c) Diagonal co-ordination d) None - — aims at visualizing and identifying deviation before they actually occur.
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a) Predictive control b) Concurrent control
c) Operational Control d) All of these - In --- type of organization, workers receive instructions from various specialists.
a) Line b) Functional
c) Informal d) None - If duties and authority are shown in the organizational structure of the enterprise, then it is called
a) Informal delegation b) Formal delegation
c) Written delegation d) None of these - ........... is an example of internal source of recruitment
a) Advertisement b) Trade unions--- Content provided by FirstRanker.com ---
c) Employment exchange d) Promotion - is the process of inducting an employee into the social set up of work.
a) Placement b) Induction
c) Absorption d) None of these - - is the act of increasing the knowledge and skills of an employee for doing a job.
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a) Training b) Induction
c) Placement d) Orientation - ... means issuing orders, instructions and commands.
a) Directing b) Unity of command
c) Authority d) All of these - is a statement of expected results expressed in quantitative terms for a period
a) Plan b) Budget
c) Schedule d) None of these - means an individual should receive orders and instructions from only one superior
a) Unity of command b) Span of control--- Content provided by FirstRanker.com ---
c) Scalar chain d) None of these - is the activity of influencing people to strive willingly for group of objectives.
a) Motivation b) Leadership
c) Communication d) None of these - A leader should have..............
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a) Technical Knowledge b) Empathy
c) Initiative d) All of these - Autocratic style of leadership is also known as .............
a) Authoritarian b) Participative
c) Freerein d) None of these - ........ is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.
a) Planning b) CSR
c) Business process reengineering d) None of these - The term “Open-Book Management” (OBM) was coined by ==.........
a) Henry Fayol b) Michael Hammer--- Content provided by FirstRanker.com ---
c) Jack Stack d) None of these - Which are the factors influencing business ethics
a) Personal code of ethics b) Legislation
c) Government rules d) All of these - ... is a situation where a moral conflict arises.
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a) Ethical issues b) conflicts
c) Demotivation d) None of these - is a problem in the decision making process between two possible options, neither of which is absolutely acceptable from an ethical perspective.
a) Negative Motivation b) Ethical Dilemma
c) Decentralization of authority d) One way communication - positive impact on society.
a) Management b) BPR
c) MBO d) CSR - Leadership is also referred as fatherly leadership
a) Autocratic b) Participative--- Content provided by FirstRanker.com ---
c) Freerein d) Paternalistic - ......... Means a process of stimulating people to action to accomplish desired goals
a) Motivation b) Leadership
c) Communication d) None of these - Communication is also known as Grape wine
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a) Formal b) Informal
c) Lateral d) None of these - The word MBO stands for
a) Management by Organisation b) Management.by Operation
c) Management by Objectives d) None of these - developed MBO
a) Henry Fayol b) Rensis'Likert
c) Michael Porter d) Peter F Drucker - MBO gives emphasis on...........
a) Top Management b). Middle Management--- Content provided by FirstRanker.com ---
c) Objectives d) Lower Management - MBO establishes a .....................
a) Community of interest b) Centralized organization
c) Rigid organisation structure d) All of these
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