Download JNTUA (JNTU Anantapur) MBA (Master of Business Administration) 1st Sem Supple 2015 Dec 14E00103 Marketing Management Previous Question Paper
MBA I Semester Regular & Supplementary Examinations December/January 2015/2016
MARKETING MANAGEMENT
(For students admitted in 2014 & 2015 only)
Time: 3 hours Max. Marks: 60
All questions carry equal marks
*****
SECTION ? A
Answer the following: (05 X 10 = 50 Marks)
1 Define marketing management. What are the qualities that exist in a marketing manager?
OR
2 How do we analysis competitors in the marketing process? Explain.
3 What are various factors to be considered in positioning a product? Explain its importance.
OR
4 What are various steps in new product development process? Explain by taking any new product as
example.
5 Write a short note on: (i) Product line. (ii) Product width. (iii) Product mix.
OR
6 What is meant by on-line marketing? Explain its importance in present organization.
7 What is meant by banding? What are different types of techniques used in branding a consumer product?
OR
8 What is meant by pricing? What are the various types of strategies used in pricing decisions?
9 Write about techniques used in evaluating and controlling marketing activities?
OR
10 Discuss about major challenges faced by Indian rural marketers in the present scenario?
SECTION ? B
(Compulsory Question) 01 X 10 = 10 Marks
11 Case study:
Zippo manufacturing company: Has product diversification beyond the lighter gone too far?
History
Zippo (www.zippo.com) was founded in Brandford, Pennsylvania in 1932 when George G. Blaisdell decided
to create a lighter that would look good and be easy to use. Blaisdell obtained the rights for an Austrian
windproof lighter with a removable top and redesigned it to his own requirements. He made the case
rectangular and attached the lid to the bottom with a welded hinge, and surrounded the wick with wind
hood. Fascinated by the sound of the name of another recent invention, the zipper, Blaisdell called his new
lighter ?Zippo?, and backed it with a lifetime guarantee. The 70-year old brand?s fame took off during the
second world war, when Zippo?s entire production was distributed through commercial outlets run by the US
military.
Contd. in page 2
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Code: 14E00103
MBA I Semester Regular & Supplementary Examinations December/January 2015/2016
MARKETING MANAGEMENT
(For students admitted in 2014 & 2015 only)
Time: 3 hours Max. Marks: 60
All questions carry equal marks
*****
SECTION ? A
Answer the following: (05 X 10 = 50 Marks)
1 Define marketing management. What are the qualities that exist in a marketing manager?
OR
2 How do we analysis competitors in the marketing process? Explain.
3 What are various factors to be considered in positioning a product? Explain its importance.
OR
4 What are various steps in new product development process? Explain by taking any new product as
example.
5 Write a short note on: (i) Product line. (ii) Product width. (iii) Product mix.
OR
6 What is meant by on-line marketing? Explain its importance in present organization.
7 What is meant by banding? What are different types of techniques used in branding a consumer product?
OR
8 What is meant by pricing? What are the various types of strategies used in pricing decisions?
9 Write about techniques used in evaluating and controlling marketing activities?
OR
10 Discuss about major challenges faced by Indian rural marketers in the present scenario?
SECTION ? B
(Compulsory Question) 01 X 10 = 10 Marks
11 Case study:
Zippo manufacturing company: Has product diversification beyond the lighter gone too far?
History
Zippo (www.zippo.com) was founded in Brandford, Pennsylvania in 1932 when George G. Blaisdell decided
to create a lighter that would look good and be easy to use. Blaisdell obtained the rights for an Austrian
windproof lighter with a removable top and redesigned it to his own requirements. He made the case
rectangular and attached the lid to the bottom with a welded hinge, and surrounded the wick with wind
hood. Fascinated by the sound of the name of another recent invention, the zipper, Blaisdell called his new
lighter ?Zippo?, and backed it with a lifetime guarantee. The 70-year old brand?s fame took off during the
second world war, when Zippo?s entire production was distributed through commercial outlets run by the US
military.
Contd. in page 2
Page 1 of 2
Code: 14E00103
Today
Zippo has produced over 375 million windproof lighters since its founding in 1932. Except for improvements
in the flint wheel and modifications in case finishes, Blaisdell?s original design remains virtually unchanged.
The lifetime guarantee that accompanies every Zippo lighter still guarantees that ?It works or we fix it free
TM
?. Although the windproof lighter is the most popular Zippo product, Zippo has been hurt by the
antismoking campaigns. Its business is fundamentally tied to smokers, and it has suffered from US tobacco
regulations. Cigarette makers order thousands of Zippos to promote their brands, distributing them to
smokers in exchange for coupons. One of the company?s recent advertising campaigns suggested 101
ways to use your Zippo. Warming your hands and de-icing car locks were on the list; lighting a cigarette
was not. The success of this product led Zippo to expand the line to its current product family of tape
measures, pocket knives, money clips, writing instruments, key holders and its newest product, the Multi-
Purpose lighter. All of these items can be imprinted with company logos or trademarks. In 1993 Zippo
licensed its name to Itochu Fashion System Co., a large clothing manufacturer in Japan. Zippo leather
jackets, Zippo jeans and Zippo gloves are now available in Tokyo, and Zippo may license clothes in the
united states too. Today Japan is still the biggest export market for Zippo. Zippo has expanded its sales
operations nationally and internationally through a wide network of sales representatives. In more than 120
countries throughout the world Zippo is synonymous with US-made quality and craftsmanship. Zippo
windproof lighters enjoy a widespread and enviable reputation as valuable collectibles. The company
produces the Zippo Lighter Collectors? Guide, containing illustrations of the lighters and descriptions of
the series, as well as an explanation of the date code found on the bottom of every Zippo lighter. Clubs for
lighter collectors have been organized in the united kingdom, Italy, Switzerland, Germany, Japan and the
United States. Zippo also sponsors it own collectors club, Zippo click.
Questions:
(a) What are the pros and cons of the product diversification strategy that Zippo has been following recently?
(b) What obstacles would Zippo manufacturing company face if it repeates the outdoor campaign in other
countries?
*****
Page 2 of 2
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