Download BU (Bangalore University) MBA 4th Semester 2017 July Strategic Human Resource Management Question Paper

Download BU (Bangalore University) MBA (Master of Business Administration) 4th Semester 2017 July Strategic Human Resource Management Question Paper

"lllllllllllllllllllllllllllllllll PG ? 878
IV Semester MBA. Degree Examination, July 2017
(C808 Scheme)
Management
4.4.1 : STRATEGIC HUMAN RESOURCE MANAGEMENT
Time : 3 Hours . Max. Marks : 70
Instruction .' Answerall Sections.
SECTION ? A
Answer any five of the following questions. Each question carries five marks. (5x5=25)
_L
NFDWPSDN
. What is HR Environment ? What are the latest Environmental Trends ?
Highlight the role of HRM in knowledge economy;
What is the meaning of HR systems ? List the types of HR systems.
Explain the Strategic HR Planning Model.
How do you link HRM with Firm Performance ?
What are the various strategic management frameworks ?
Outline the salient features of HR Bundles Approach.
SECTION ? B
Answerany three of the following questions. Each question carries ten marks. (3x10=30)
8.
9.
10.
11.
What is Strategic HRM ? Differentiate between Strategic HR vs. Traditional HR.
Write a brief note on the following :
a) Evolution of Strategic HRM.
b) Perspectives of Strategic HRM.
What do you understand by Portfolio Process ? Explain the structure related
strategic responses to changing environment. Give examples.
What are Mergers and Acquisitions ? Examine the significance of Strategic HR
MM&A
P.T.O.

PG ? 878 lllllllllllllllllllllllllllllllllll
SECTION ? C
This is compulsory. It carries fifteen marks. (1 x15=15)
12. Read the case given below and answer to the questions given at the end.
Jennifer Carter graduated from State University in June 2005 and after considering
several job offers, decided to do what she always planned to do ? go into business
with her father, Jack Carter.
Jack Carter opened his first Laundromat in 1995 and his second in 1998. The
main attraction of these coin laundry businesses for him was that they were
capital ? rather than labour intensive. Thus, once the investment in machinery
was made, the stores could be run with just one unskilled attendant and none of
the labour problems one normally expects from being in the retail service business.
The attractiveness of operating with virtually no skilled labour not withstanding,
Jack had decided by 1999 to expand the services in each of his stores to include
the dry cleaning and pressing of clothes. He embarked, in other words, on a
strategy of i?related diversification? by adding new services in each of his stores
to include the dry cleaning and pressing of clothes. He embarked, in other words,
on a strategy of ?related diversification? by adding new services that were related
to and consistent with his existing coin laundry activities. He added these for
several reasons. He wanted to better utilize the unused space in the rather large
stores he currently had under lease. Furthermore, he was, as he put it, ?tried of
sending out the dry cleaning and pressing work that came in from our coin
laundry clients to a dry cleaner 5 miles away, who then took most of what should
have been our profits". To reflect the new, expanded lines of services, he renamed
each of his two stores Carter Cleaning Centers and was sufficiently satisfied
with their performance to open four more of the same type of stores over the
next 5 years. Each store had its own on-site manager and on average, about
seven employees and annual revenues of about $5,00,000. It was this 6-store
chain that Jennifer joined after graduating.
Her understanding with her father was that she would serve as a troubleshooter/
consultant to the elder Carter with the aim of both learning the business and
bringing to it modern management concepts and techniques for solving the
business?s problems and facilitating its growth.
Questions for Case Analysis :
1) Make a list of five specific strategic HR problems you think Carter Cleaning
will have to grapple with.
2) What would you do first if you were Jennifer ? Discuss.