Download AKTU B-Tech 7th Sem 2016-2017 NME 041NPL 041 Total Quality Management Question Paper

Download AKTU (Dr. A.P.J. Abdul Kalam Technical University (AKTU), formerly Uttar Pradesh Technical University (UPTU) B-Tech 7th Semester (Seventh Semester) 2016-2017 NME 041NPL 041 Total Quality Management Question Paper

Printed Pages: 3 NME-04l/NPL -041
(Following Paper ID and Roll No. to be filled in your
Answer Books)
Roll No.
B.TECH.
Regular Theory Examination(0dd Sem - VII), 2016-17
TOTAL QUALITY MANAGEMENT
Time : 3 Hours Total Marks : 100
Section - A
1 Attempt all parts. All parts carry equal marks.
Write answer of each part in short. (10X2=20)
a) Give the principle of TQM.
b) Name the various purchasing methods used in an
organization.
0) State the good characteristics of a supplier.
d) State the role of team leader in a organization.
e) What is scatter diagram?
f) List some of the quality control tools.
g) What is zero defect?
h) De?ne MTTF.
i) Write any four steps in implementation of quality
system.
041/12/2016/9600 (1) [9.10.

N ote:
NME-04l/NPL-04l
j) Mention the auditing techniques available for an
NME-041/NPL -04l
auditor Section - C
- Note: Attempt any 2 questions from this section.
- B
Section (2X 15:30)
Attempt any ?ve questions of this section V
(5X10=50) 10. a) What are the factors to be considered in choosing
Explain the evolution of TQM concepts? What is its
signi?cance today?
Discuss the various steps in the process of designing an
organization structure.
List the various procurement procedure in detail with a
neat ?owchart.
Discuss in detail the several dimensions of product and
serv1ce quallty. 12.
Discuss the structure and implementation of Quality
circle in a industry.
Write short notes on
a) Ishikawa diagram
b) Scatter diagram
c) Histogram
Explain the steps followed to get ISO 9000 certi?cation
for an educational institute.
De?ne the reliability. What are its objectives and how
we can evaluate reliability of a product? Explain in detail.
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11.
organization structure for different products? (7)
b) Explain ISO 14000 with an Industrial application.(8)
a) Explain the organizational structure for TQM
implementation with the help of suitable block
diagram. (8)
b) State the objectives and bene?ts of HT? (7)
Discuss about the need, construction and application of.
control charts.
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