Download Anna University (AU) MBA ( Master of Business Administration) Important Question Bank 2nd Sem 1915204 Human Resource Management (Latest Important Questions Unit Wise)
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT
SYLLABUS:Types of training methods ? purpose ? benefits ? resistance. Executive development programmes
? Common practices ? Benefits ? Self development ? Personnel Empowerment including Delegation. Career
Management-Career Stages-Training.Employee Empowerment and Engagement
PART ? A
Q.No Questions BTL Competence
1 What is meant by Employee Training? BTL-1 Remembering
2 Why do employees resist Training? BTL-2 Understanding
3 Write the benefits of Training. BTL-3 Applying
4 List the various types of Training BTL-4 Analyzing
5 Explain Training Need Analysis BTL-5 Evaluating
6 Differentiate between On ?the ?Job and Off ?the ?Job Training BTL-6 Creating
7 What is meant by Executive (Management) Development Program? BTL-1 Remembering
8 How would you explain Sensitivity Training? BTL-2 Understanding
9 What is Career Stage? BTL-3 Applying
10 How does Training differ from Executive Development? BTL-4 Analyzing
11 What do you mean by self development? BTL-5 Evaluating
12 Compile the objectives of Self Development. BTL-6 Creating
13 What is Career management? BTL-1 Remembering
14 What is the idea behind Role Play? BTL-2 Understanding
15 How do you analyse the need for Training? BTL-3 Applying
16 What are the objectives of and Executive Development Program BTL-4 Analyzing
17 How Training Proves to be beneficial to an Organization? BTL-1 Remembering
18 What is De-Jobbing? BTL-2 Understanding
19 Why is training considered as a long term investment? BTL-1 Remembering
20 What are the various methods of analyzing Training Needs? BTL-1 Remembering
PART ? B
1 i Explain On-the-Job &Off-the-Job methods of training. (6)
BTL 1
Remembering
ii Describe the importance of on- the- job training. (7)
2 i Outline the benefits of training (6) BTL 2 Understanding
ii Summarize the various sources of resistance to training (7)
3 ?Training programme are helpful to avoid personnel obsolescence?.
Discuss.
BTL 3
Applying
4 i Discuss the steps involved in identifying training needs. (7)
BTL 4
Analyzing
ii Outline the guidelines for effective TNA. (6)
5 How will you evaluate the effectiveness of an executive
development Programme? if it is not effective, what steps will you
take to make it effective?
(6)
BTL 5
Evaluating
6 i
Explain the process of Executive Development .
(7)
BTL 6
Creating
ii Evaluate the guidelines for designing an effective executive
development programme
7 Describe the need and benefits of Self-Development.
BTL 1 Remembering
8 i
Compare on-the-job and off-the-job training methods.
BTL 2
Understanding
ii Summarize the limitations of training.
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT
SYLLABUS:Types of training methods ? purpose ? benefits ? resistance. Executive development programmes
? Common practices ? Benefits ? Self development ? Personnel Empowerment including Delegation. Career
Management-Career Stages-Training.Employee Empowerment and Engagement
PART ? A
Q.No Questions BTL Competence
1 What is meant by Employee Training? BTL-1 Remembering
2 Why do employees resist Training? BTL-2 Understanding
3 Write the benefits of Training. BTL-3 Applying
4 List the various types of Training BTL-4 Analyzing
5 Explain Training Need Analysis BTL-5 Evaluating
6 Differentiate between On ?the ?Job and Off ?the ?Job Training BTL-6 Creating
7 What is meant by Executive (Management) Development Program? BTL-1 Remembering
8 How would you explain Sensitivity Training? BTL-2 Understanding
9 What is Career Stage? BTL-3 Applying
10 How does Training differ from Executive Development? BTL-4 Analyzing
11 What do you mean by self development? BTL-5 Evaluating
12 Compile the objectives of Self Development. BTL-6 Creating
13 What is Career management? BTL-1 Remembering
14 What is the idea behind Role Play? BTL-2 Understanding
15 How do you analyse the need for Training? BTL-3 Applying
16 What are the objectives of and Executive Development Program BTL-4 Analyzing
17 How Training Proves to be beneficial to an Organization? BTL-1 Remembering
18 What is De-Jobbing? BTL-2 Understanding
19 Why is training considered as a long term investment? BTL-1 Remembering
20 What are the various methods of analyzing Training Needs? BTL-1 Remembering
PART ? B
1 i Explain On-the-Job &Off-the-Job methods of training. (6)
BTL 1
Remembering
ii Describe the importance of on- the- job training. (7)
2 i Outline the benefits of training (6) BTL 2 Understanding
ii Summarize the various sources of resistance to training (7)
3 ?Training programme are helpful to avoid personnel obsolescence?.
Discuss.
BTL 3
Applying
4 i Discuss the steps involved in identifying training needs. (7)
BTL 4
Analyzing
ii Outline the guidelines for effective TNA. (6)
5 How will you evaluate the effectiveness of an executive
development Programme? if it is not effective, what steps will you
take to make it effective?
(6)
BTL 5
Evaluating
6 i
Explain the process of Executive Development .
(7)
BTL 6
Creating
ii Evaluate the guidelines for designing an effective executive
development programme
7 Describe the need and benefits of Self-Development.
BTL 1 Remembering
8 i
Compare on-the-job and off-the-job training methods.
BTL 2
Understanding
ii Summarize the limitations of training.
9
Discuss about the Personnel Empowerment including Delegation
BTL 3 Applying
10 Analyze the difficulties of Training.Employee Empowerment and
Engagement
BTL 4
Analyzing
11 i
Describe the stages involved in Self-Development.
(6)
BTL 1
Remembering
ii Define Self-Development. Explain the methods ofSelf-Development. (7)
12 i
Compare training and development.
(7)
BTL 2
Understanding
ii Outline the objectives of Executive Development for various levels
of management.
(6)
13 i
Discuss the various levels of evaluation of the effectiveness of
training.
(7) BTL 4
Analyzing
ii What are the elements and benefits of Knowledge Management? (6)
14 List the features and objectives of career management.
BTL 1 Remembering
PART-C
1. Examine the Career Stages in HR Function..
2. Trace out the impact of Training and Development on employee performance and productivity
3.
Draft a step ?by ?step procedure that has to be followed in implementing the following
student centered techniques. (a) Brain ?storming (b) Sensitivity Training
4.
As a Human Resource manager, you have been asked by your organization to organize a management
development programme. What steps will you take to make itsuccessful?
UNIT IV - SUSTAINING EMPLOYEE INTEREST
SYLLABUS:Compensation management ? An Introduction: Compensation Management, Compensation
and Non-compensation Dimensions - Principal Compensation Issues & Management? Productivity,
Employee Morale and Motivation? Development of mentor ? Prot?g? relationships.
PART - A
Q.N
o
Questions BTL Competence
1. What is meant by Compensation? BTL-1
Remembering
2. List the objectives of Compensation. BTL-2
Understanding
3. Explain Wages and list the various types of Wages. BTL-3
Applying
4. What is the motive for employee rewards program? BTL-4
Analyzing
5. How would you define ESOP? BTL-5
Evaluating
6. Define Motivation. BTL-6
Creating
7. What is meant by Employee Morale BTL-1
Remembering
8. Differentiate between Wage and Salary. BTL-2
Understanding
9. What is Non-compensation Dimensions? BTL-3
Applying
10. Differentiate between Intrinsic and Extrinsic Motivation. BTL-4
Analyzing
11. Can you explain the meaning of wage incentive? BTL-5
Evaluating
12. Evaluate the limitations of Non ?Financial Incentives. BTL-6
Creating
13. Why do Organizations reward Seniority? BTL-1
Remembering
14. What is Mentoring method? BTL-2
Understanding
15. Can you elaborate Maslow?s Theory of Motivation? BTL-3
Applying
16. What are the various stages in Career Development? BTL-4
Analyzing
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT
SYLLABUS:Types of training methods ? purpose ? benefits ? resistance. Executive development programmes
? Common practices ? Benefits ? Self development ? Personnel Empowerment including Delegation. Career
Management-Career Stages-Training.Employee Empowerment and Engagement
PART ? A
Q.No Questions BTL Competence
1 What is meant by Employee Training? BTL-1 Remembering
2 Why do employees resist Training? BTL-2 Understanding
3 Write the benefits of Training. BTL-3 Applying
4 List the various types of Training BTL-4 Analyzing
5 Explain Training Need Analysis BTL-5 Evaluating
6 Differentiate between On ?the ?Job and Off ?the ?Job Training BTL-6 Creating
7 What is meant by Executive (Management) Development Program? BTL-1 Remembering
8 How would you explain Sensitivity Training? BTL-2 Understanding
9 What is Career Stage? BTL-3 Applying
10 How does Training differ from Executive Development? BTL-4 Analyzing
11 What do you mean by self development? BTL-5 Evaluating
12 Compile the objectives of Self Development. BTL-6 Creating
13 What is Career management? BTL-1 Remembering
14 What is the idea behind Role Play? BTL-2 Understanding
15 How do you analyse the need for Training? BTL-3 Applying
16 What are the objectives of and Executive Development Program BTL-4 Analyzing
17 How Training Proves to be beneficial to an Organization? BTL-1 Remembering
18 What is De-Jobbing? BTL-2 Understanding
19 Why is training considered as a long term investment? BTL-1 Remembering
20 What are the various methods of analyzing Training Needs? BTL-1 Remembering
PART ? B
1 i Explain On-the-Job &Off-the-Job methods of training. (6)
BTL 1
Remembering
ii Describe the importance of on- the- job training. (7)
2 i Outline the benefits of training (6) BTL 2 Understanding
ii Summarize the various sources of resistance to training (7)
3 ?Training programme are helpful to avoid personnel obsolescence?.
Discuss.
BTL 3
Applying
4 i Discuss the steps involved in identifying training needs. (7)
BTL 4
Analyzing
ii Outline the guidelines for effective TNA. (6)
5 How will you evaluate the effectiveness of an executive
development Programme? if it is not effective, what steps will you
take to make it effective?
(6)
BTL 5
Evaluating
6 i
Explain the process of Executive Development .
(7)
BTL 6
Creating
ii Evaluate the guidelines for designing an effective executive
development programme
7 Describe the need and benefits of Self-Development.
BTL 1 Remembering
8 i
Compare on-the-job and off-the-job training methods.
BTL 2
Understanding
ii Summarize the limitations of training.
9
Discuss about the Personnel Empowerment including Delegation
BTL 3 Applying
10 Analyze the difficulties of Training.Employee Empowerment and
Engagement
BTL 4
Analyzing
11 i
Describe the stages involved in Self-Development.
(6)
BTL 1
Remembering
ii Define Self-Development. Explain the methods ofSelf-Development. (7)
12 i
Compare training and development.
(7)
BTL 2
Understanding
ii Outline the objectives of Executive Development for various levels
of management.
(6)
13 i
Discuss the various levels of evaluation of the effectiveness of
training.
(7) BTL 4
Analyzing
ii What are the elements and benefits of Knowledge Management? (6)
14 List the features and objectives of career management.
BTL 1 Remembering
PART-C
1. Examine the Career Stages in HR Function..
2. Trace out the impact of Training and Development on employee performance and productivity
3.
Draft a step ?by ?step procedure that has to be followed in implementing the following
student centered techniques. (a) Brain ?storming (b) Sensitivity Training
4.
As a Human Resource manager, you have been asked by your organization to organize a management
development programme. What steps will you take to make itsuccessful?
UNIT IV - SUSTAINING EMPLOYEE INTEREST
SYLLABUS:Compensation management ? An Introduction: Compensation Management, Compensation
and Non-compensation Dimensions - Principal Compensation Issues & Management? Productivity,
Employee Morale and Motivation? Development of mentor ? Prot?g? relationships.
PART - A
Q.N
o
Questions BTL Competence
1. What is meant by Compensation? BTL-1
Remembering
2. List the objectives of Compensation. BTL-2
Understanding
3. Explain Wages and list the various types of Wages. BTL-3
Applying
4. What is the motive for employee rewards program? BTL-4
Analyzing
5. How would you define ESOP? BTL-5
Evaluating
6. Define Motivation. BTL-6
Creating
7. What is meant by Employee Morale BTL-1
Remembering
8. Differentiate between Wage and Salary. BTL-2
Understanding
9. What is Non-compensation Dimensions? BTL-3
Applying
10. Differentiate between Intrinsic and Extrinsic Motivation. BTL-4
Analyzing
11. Can you explain the meaning of wage incentive? BTL-5
Evaluating
12. Evaluate the limitations of Non ?Financial Incentives. BTL-6
Creating
13. Why do Organizations reward Seniority? BTL-1
Remembering
14. What is Mentoring method? BTL-2
Understanding
15. Can you elaborate Maslow?s Theory of Motivation? BTL-3
Applying
16. What are the various stages in Career Development? BTL-4
Analyzing
17. Define Prot?g? relationship. BTL-1
Remembering
18. How would you classify the various types of Incentives? BTL-2
Understanding
19. What could be done to improve Employee Motivation? BTL-1
Remembering
20. What would happen if employees are sufficiently rewarded? BTL-1
Remembering
PART - B
1 Explain the various types and list out the importance of
rewards.
BTL-1
Remembering
2 Summarize the classification of wages and list out the
difference between wage and salary .
BTL-2
Understanding
3 How would you show your understanding of the various
incentive compensation plans.
BTL-3
Applying
4 Analyze the various methods of wage payment and explain
the importance and limitations of incentives.
BTL-4
Analyzing
5 Explain the Principal Compensation Issues & Management BTL-5 Evaluating
6 Interpret the various categories of Employee Benefits. BTL-6
Creating
7 i Explain the various problems of Employee Benefits. (6)
BTL-1 Remembering ii Describe the process of career planning. (7)
8 How would you summarize the areas, importance and
limitations of Non- financial Compensation?
BTL-2 Understanding
9 i Identify the various types of motivation. (7)
BTL-3
Applying ii How would you show your understanding of process of
motivation?
(6)
10 i Analyze the Maslow?s Hierarchy of needs theory. (7)
BTL-4
Analyzing ii Examine the Herzberg?s two factor theory (6)
11 ?Theory X and Theory Y are concerned with the nature of
people?. How does the job situation affect the application
of this theory? What are its implications?
BTL-1 Remembering
12 i Summarize the ERG theory of motivation. (6)
BTL-2 Understanding ii Outline the features of theory Z (7)
13 ?Career development is a waste of money for a company.
All it does is raise employees expectations and then,
frustrated, they quite?. Do you agree or disagree? Discuss
BTL-4 Analyzing
14 Define Morale. How does motivation differ from Morale?
BTL-1
Remembering
PART-C
1. Compare and contrast the Modern and Traditional approach to performance appraisal
2. Based on your learning draft a suitable Rewards and Recognition program for a Medium Sized
startup.
3. Discuss the difference between theories of Herzberg and Maslow. Which of these theories do you
prefer in Indian context? Give reasons.
FirstRanker.com - FirstRanker's Choice
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?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT
SYLLABUS:Types of training methods ? purpose ? benefits ? resistance. Executive development programmes
? Common practices ? Benefits ? Self development ? Personnel Empowerment including Delegation. Career
Management-Career Stages-Training.Employee Empowerment and Engagement
PART ? A
Q.No Questions BTL Competence
1 What is meant by Employee Training? BTL-1 Remembering
2 Why do employees resist Training? BTL-2 Understanding
3 Write the benefits of Training. BTL-3 Applying
4 List the various types of Training BTL-4 Analyzing
5 Explain Training Need Analysis BTL-5 Evaluating
6 Differentiate between On ?the ?Job and Off ?the ?Job Training BTL-6 Creating
7 What is meant by Executive (Management) Development Program? BTL-1 Remembering
8 How would you explain Sensitivity Training? BTL-2 Understanding
9 What is Career Stage? BTL-3 Applying
10 How does Training differ from Executive Development? BTL-4 Analyzing
11 What do you mean by self development? BTL-5 Evaluating
12 Compile the objectives of Self Development. BTL-6 Creating
13 What is Career management? BTL-1 Remembering
14 What is the idea behind Role Play? BTL-2 Understanding
15 How do you analyse the need for Training? BTL-3 Applying
16 What are the objectives of and Executive Development Program BTL-4 Analyzing
17 How Training Proves to be beneficial to an Organization? BTL-1 Remembering
18 What is De-Jobbing? BTL-2 Understanding
19 Why is training considered as a long term investment? BTL-1 Remembering
20 What are the various methods of analyzing Training Needs? BTL-1 Remembering
PART ? B
1 i Explain On-the-Job &Off-the-Job methods of training. (6)
BTL 1
Remembering
ii Describe the importance of on- the- job training. (7)
2 i Outline the benefits of training (6) BTL 2 Understanding
ii Summarize the various sources of resistance to training (7)
3 ?Training programme are helpful to avoid personnel obsolescence?.
Discuss.
BTL 3
Applying
4 i Discuss the steps involved in identifying training needs. (7)
BTL 4
Analyzing
ii Outline the guidelines for effective TNA. (6)
5 How will you evaluate the effectiveness of an executive
development Programme? if it is not effective, what steps will you
take to make it effective?
(6)
BTL 5
Evaluating
6 i
Explain the process of Executive Development .
(7)
BTL 6
Creating
ii Evaluate the guidelines for designing an effective executive
development programme
7 Describe the need and benefits of Self-Development.
BTL 1 Remembering
8 i
Compare on-the-job and off-the-job training methods.
BTL 2
Understanding
ii Summarize the limitations of training.
9
Discuss about the Personnel Empowerment including Delegation
BTL 3 Applying
10 Analyze the difficulties of Training.Employee Empowerment and
Engagement
BTL 4
Analyzing
11 i
Describe the stages involved in Self-Development.
(6)
BTL 1
Remembering
ii Define Self-Development. Explain the methods ofSelf-Development. (7)
12 i
Compare training and development.
(7)
BTL 2
Understanding
ii Outline the objectives of Executive Development for various levels
of management.
(6)
13 i
Discuss the various levels of evaluation of the effectiveness of
training.
(7) BTL 4
Analyzing
ii What are the elements and benefits of Knowledge Management? (6)
14 List the features and objectives of career management.
BTL 1 Remembering
PART-C
1. Examine the Career Stages in HR Function..
2. Trace out the impact of Training and Development on employee performance and productivity
3.
Draft a step ?by ?step procedure that has to be followed in implementing the following
student centered techniques. (a) Brain ?storming (b) Sensitivity Training
4.
As a Human Resource manager, you have been asked by your organization to organize a management
development programme. What steps will you take to make itsuccessful?
UNIT IV - SUSTAINING EMPLOYEE INTEREST
SYLLABUS:Compensation management ? An Introduction: Compensation Management, Compensation
and Non-compensation Dimensions - Principal Compensation Issues & Management? Productivity,
Employee Morale and Motivation? Development of mentor ? Prot?g? relationships.
PART - A
Q.N
o
Questions BTL Competence
1. What is meant by Compensation? BTL-1
Remembering
2. List the objectives of Compensation. BTL-2
Understanding
3. Explain Wages and list the various types of Wages. BTL-3
Applying
4. What is the motive for employee rewards program? BTL-4
Analyzing
5. How would you define ESOP? BTL-5
Evaluating
6. Define Motivation. BTL-6
Creating
7. What is meant by Employee Morale BTL-1
Remembering
8. Differentiate between Wage and Salary. BTL-2
Understanding
9. What is Non-compensation Dimensions? BTL-3
Applying
10. Differentiate between Intrinsic and Extrinsic Motivation. BTL-4
Analyzing
11. Can you explain the meaning of wage incentive? BTL-5
Evaluating
12. Evaluate the limitations of Non ?Financial Incentives. BTL-6
Creating
13. Why do Organizations reward Seniority? BTL-1
Remembering
14. What is Mentoring method? BTL-2
Understanding
15. Can you elaborate Maslow?s Theory of Motivation? BTL-3
Applying
16. What are the various stages in Career Development? BTL-4
Analyzing
17. Define Prot?g? relationship. BTL-1
Remembering
18. How would you classify the various types of Incentives? BTL-2
Understanding
19. What could be done to improve Employee Motivation? BTL-1
Remembering
20. What would happen if employees are sufficiently rewarded? BTL-1
Remembering
PART - B
1 Explain the various types and list out the importance of
rewards.
BTL-1
Remembering
2 Summarize the classification of wages and list out the
difference between wage and salary .
BTL-2
Understanding
3 How would you show your understanding of the various
incentive compensation plans.
BTL-3
Applying
4 Analyze the various methods of wage payment and explain
the importance and limitations of incentives.
BTL-4
Analyzing
5 Explain the Principal Compensation Issues & Management BTL-5 Evaluating
6 Interpret the various categories of Employee Benefits. BTL-6
Creating
7 i Explain the various problems of Employee Benefits. (6)
BTL-1 Remembering ii Describe the process of career planning. (7)
8 How would you summarize the areas, importance and
limitations of Non- financial Compensation?
BTL-2 Understanding
9 i Identify the various types of motivation. (7)
BTL-3
Applying ii How would you show your understanding of process of
motivation?
(6)
10 i Analyze the Maslow?s Hierarchy of needs theory. (7)
BTL-4
Analyzing ii Examine the Herzberg?s two factor theory (6)
11 ?Theory X and Theory Y are concerned with the nature of
people?. How does the job situation affect the application
of this theory? What are its implications?
BTL-1 Remembering
12 i Summarize the ERG theory of motivation. (6)
BTL-2 Understanding ii Outline the features of theory Z (7)
13 ?Career development is a waste of money for a company.
All it does is raise employees expectations and then,
frustrated, they quite?. Do you agree or disagree? Discuss
BTL-4 Analyzing
14 Define Morale. How does motivation differ from Morale?
BTL-1
Remembering
PART-C
1. Compare and contrast the Modern and Traditional approach to performance appraisal
2. Based on your learning draft a suitable Rewards and Recognition program for a Medium Sized
startup.
3. Discuss the difference between theories of Herzberg and Maslow. Which of these theories do you
prefer in Indian context? Give reasons.
4. Mr. Kishore is a Branch Manager of Indian Bank at a remote village. His staff included two clerks
and oneattendant. Very often Mr. Kishore left the branch after 5 p.m. On 30th December 2009
Kishore was working till Past 2 A.M tallying the accounts. He was attacked by a band of robbers
who looted Rs. 5 lakhs after brutally wounding Mr. Kishore?s right hand. The Branch Manager
applied for compensation. The Bank Management was of the opinion that Mr. Kishore violated the
rules by working beyond the stipulated time. The Bank also called for an explanation as to why the
amount lostcannot be recovered from his salary and ProvidentFund.
Questions:
How do you justify the bank?s stand in this case? What modifications do you suggest in job
specification to overcome such incidents in future?
UNIT V - PERFORMANCE EVALUATION AND CONTROL PROCESS
SYLLABUS:Performance Management System - Feedback ? Industry practices. Promotion, Demotion,
Transfer and Separation ? Implication of job change. The control process ? Importance ? Methods ?
Requirements of effective control systems ? grievances ? Causes ? Implications ? Redressal methods.
PART - A
Q.No Questions BTL Competence
1. Define Performance Appraisal. BTL-1
Remembering
2. What is a termination benefit? BTL-2
Understanding
3. Write the method of Management System BTL-3
Applying
4. How would you classify the various types of Promotion? BTL-4
Analyzing
5. Why do you think demotion is required? BTL-5
Evaluating
6. How would you implement Management by Objectives (MBO)? BTL-6
Creating
7. Define feedback. BTL-1
Remembering
8. Explain the term "Golden Handshake" BTL-2
Understanding
9. Outline the purpose of conducting a 360 Degree Appraisal BTL-3
Applying
10. Distinguish between Dismissal and Discharge. BTL-4
Analyzing
11. Outline the prerequisites for a sound Grievance Handling Procedure. BTL-5
Evaluating
12. How do you define a Control Process? BTL-6
Creating
13. What is called as an Assessment Centre? BTL-1
Remembering
14. Explain Grievance and list few causes. BTL-2
Understanding
15. How Collective Bargaining serves employee employer interests? BTL-3
Applying
16. List the various type of Voluntary and Involuntary Separation. BTL-4
Analyzing
17. What do you mean by Arbitration and Separation? BTL-1
Remembering
18. What do you mean by transfer? BTL-2
Understanding
19. What are the possible significant implications of a job change? BTL-1
Remembering
20. How do you develop a Behaviorally Anchored Rating Scale (BARS)? BTL-1
Remembering
PART - B
1 Explain in detail about Performance Management System
and its benefits
BTL-1
Remembering
2 Discuss the control measures of Absenteeism
BTL-2
Understanding
3 How can grievance be resolved empathically? - Explain
BTL-3
Applying
FirstRanker.com - FirstRanker's Choice
(An
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
II SEMESTER
1915204- HUMAN RESOURCE MANAGEMENT
Regulation ? 2017
Academic Year 2019 ? 2020
Prepared by
Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA
Mr. C.Dilip, Assistant Professor (Sr.G) / MBA
?
DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT
SEM / YEAR : II SEMESTER / I YEAR
UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT
SYLLABUS:Evolution of human resource management ? The importance of the human factor ?
Challenges ? Inclusive growth and affirmative action ? Role of human resource manager ? Human
resource policies ?HR Structure and Strategy in MNCs )? Human resource accounting and audit.
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1. What is HRM? BTL-1 Remembering
2. Outline the scope of HRM BTL-2 Understanding
3. State the importance of human factor in HRM BTL-3 Applying
4. List the challenges in administering HR policies. BTL-4 Analyzing
5. Identify the various roles of HR Manager BTL-5 Evaluating
6. In your opinion what factors that influence HRM? BTL-6 Creating
7. What is meant by HR policy? BTL-1 Remembering
8. List the various types of HR policies BTL-2 Understanding
9. Mention the importance of Human Factor in an Organization. BTL-3 Applying
10. Identify and list few areas of computer application in HRM. BTL-4 Analyzing
11. Differentiate between HR policies and Procedures BTL-5 Evaluating
12. Write short note on Human Resource Audit. BTL-6 Creating
13. What are the objectives of an HR Audit? BTL-1 Remembering
14. How do you collect information for an HR Audit? BTL-2 Understanding
15. What are the benefits of HR Audit? BTL-3 Applying
16. Define HR Accounting. BTL-4 Analyzing
17. Outline the HR Audit Process. BTL-1 Remembering
18. Explain the concepts of an HRM. BTL-2 Understanding
19. Explain the need for HR Audit BTL-1 Remembering
20. How would you differentiate Personnel Management and Modern
HRMConcept?
BTL-1 Remembering
PART-B
1.
Discuss in detail: Evolution and recent developments of
HRM in India and itsimpact.
BTL 1
Remembering
2.
i
Explain the administrative roles played by the
HRmanager.
(7)
BTL 2
Understanding
ii
Summarize the operational and strategic roles of Human
Resource Manager.
(6)
3.
?Human Resource Policies are guidepost to Human
Resource Management Function?. Elucidate.
BTL 3
Applying
4. i What is the function of HR Policy? (4)
BTL 4
Analyzing
ii
Analyze why do Organizations need to adopt HR
policies?
(9)
5.
Outline the role of HR Structure and Strategy in MNCs
BTL 5
Evaluating
6 i
What information would you use to support the view
thatexternal environment exerts considerable influence
on organization?s humanresource.
(8)
BTL 6
Creating
ii
How would you prioritize the factors that affect the
internal environment of an organization?s human
resource?
(5)
7
Write a detailed note on the various methods of HR
Accounting
BTL 1 Remembering
8
Define HRA. Explain the issues and concepts of HRA.
BTL 2
Understanding
9 I (i)Elucidate the factors affecting HR policies. (7)
BTL 3
Applying
ii
(ii)Identify the need of HR audit.
(6)
10 i Explain the process of formulating HR Policies (7)
BTL 4
Analyzing
ii Analyze the scope of human resource policies. (6)
11
Discuss the objectives and functions of HRM.
BTL 1
Remembering
12 i
Explain the importance of human factor in HRM
(8)
BTL 2
Understanding
ii
Summarize the various obstacles in administering HR
policies.
(5)
13 i
Analyze the scope and importance of HR audit.
(7)
BTL 4
Analyzing
ii Explain the characteristics of HRM. (6)
14. i
List the importance of HRM at various levels
(7)
BTL 1
Remembering
ii
How would you explain inclusive growth and affirmative
action?
(6)
PART-C
1. HR Managers play a pivotal role in managing today?s workforce ? Discuss
2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource
Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm
haslost his job due to the company closure. The scam at this top tier company has spread a wave
across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource
coordinator at a NGO. Question:
Do you think his experience as a HR would be of helping hand to Shibu in his new job?
UNIT II - THE CONCEPT OF BEST FITEMPLOYEE
SYLLABUS:Importance of Human Resource Planning ? Forecasting human resource requirement ?
matching supply and demand ? internal and External sources..Talent Acquisition? HRM issues and practices
in the context of Outsourcing.)
PART ? A
S.NO QUESTIONS BT LEVEL COMPETENCE
1 Define HR Planning BTL-1 Remembering
2 Write some of the Major Stumbling blocks in HRP. BTL-2 Understanding
3 List the factors affecting HR Planning BTL-3 Applying
4 Can you identify the various sources for HR Forecasting? BTL-4 Analyzing
5 List out the needs of undertaking HRP BTL-5 Evaluating
6 Explain in brief about HRM Issues BTL-6 Creating
7 Define Talent Acquisition BTL-1 Remembering
8 Write Short notes on HRIS BTL-2 Understanding
9 What are the objectives of HR planning? BTL-3 Applying
10 How would you explain Head Hunting? BTL-4 Analyzing
11 Internal Source is a negative process ? Comment BTL-5 Evaluating
12 List the various types of Interviews. BTL-6 Creating
13 What do you mean by outsousing? BTL-1 Remembering
14 Differentiate between induction and Socialization BTL-2 Understanding
15 What do you understand by forecasting HRRequirements? BTL-3 Applying
16 Can you explain Employee skills inventory. BTL-4 Analyzing
17 What are the benefits of Socialization ? BTL-1 Remembering
18 Write the objectives of conducting a Medical Examination. BTL-2 Understanding
19 What is meant by Employee referral? BTL-1 Remembering
20 Define Job Analysis BTL-1 Remembering
PART ? B
1 List the types of human resource planning , needs and objectives of
HRP
BTL 1
Remembering
2 How would you summarize the various factors affecting HRP?
BTL 2 Understanding
3 ?Human Resource Planning is a Prerequisite for effective
management ofHuman resources of an organization?. In the light of
this statement, analyse the significance of HR planning.
BTL 3
Applying
4 Analyze the purpose and uses of Job analysis. And Outline the
process of job analysis.
BTL 4 Analyzing
5 Discuss the techniques of job Re-Design and elaborate the problems
in job analysis?
BTL 5
Evaluating
6 Determine the various internal factors in theorganization which affect
the recruitment programme.
BTL 6
Creating
7
Discuss in detail about the different techniques for forecasting HR
needs.
BTL 1 Remembering
8
Discuss in detail about the role of Talent Acquisition process of
Human Resource.
BTL 2
Understanding
9
Distinguish between forecasting the supply of external and Internal
Human resource
BTL 3
Applying
10
How would you understand about HRM practices in the context of
Outsourcing.
BTL 4
Analyzing
11
What are the methods for collecting job data and explain in detail with
examples?
BTL 1
Remembering
12 Discuss the guidelines and problem for Human resource planning
BTL 2
Understanding
13 Analyze the different types of interview.
BTL 4
Analyzing
14 How would you describe the factors affecting job design BTL 1 Remembering
PART-C
1. Organizations have adopted to E ? Recruitment methods. Examine the Pros and Cons
2.
X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure
is product based and each branch produce one product and all are automobile related. There was a
post vacant for the position of vice-president at head office. The production Engineer of Coimbatore
is the most suitable person by all areas like seniority, qualification and ability. But, the problem is
that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a
very big gap.
What is the problem and how will you sort it?
3.
Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent
meeting the Board has sanctioned the approval to expand the production operations at the
newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method
in forecasting his HR requirements.
i. Draft your plans to support Mr. Reddy in this task. (8marks)
ii. Support you plan with suitable explanation. (7marks)
4.
A leading Company wants to retain its top executives in all the departments, Advise the CEO about
a plan to motivate the executives. The competitors are ready to hire the executives. How will you
retain the executives?
UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT
SYLLABUS:Types of training methods ? purpose ? benefits ? resistance. Executive development programmes
? Common practices ? Benefits ? Self development ? Personnel Empowerment including Delegation. Career
Management-Career Stages-Training.Employee Empowerment and Engagement
PART ? A
Q.No Questions BTL Competence
1 What is meant by Employee Training? BTL-1 Remembering
2 Why do employees resist Training? BTL-2 Understanding
3 Write the benefits of Training. BTL-3 Applying
4 List the various types of Training BTL-4 Analyzing
5 Explain Training Need Analysis BTL-5 Evaluating
6 Differentiate between On ?the ?Job and Off ?the ?Job Training BTL-6 Creating
7 What is meant by Executive (Management) Development Program? BTL-1 Remembering
8 How would you explain Sensitivity Training? BTL-2 Understanding
9 What is Career Stage? BTL-3 Applying
10 How does Training differ from Executive Development? BTL-4 Analyzing
11 What do you mean by self development? BTL-5 Evaluating
12 Compile the objectives of Self Development. BTL-6 Creating
13 What is Career management? BTL-1 Remembering
14 What is the idea behind Role Play? BTL-2 Understanding
15 How do you analyse the need for Training? BTL-3 Applying
16 What are the objectives of and Executive Development Program BTL-4 Analyzing
17 How Training Proves to be beneficial to an Organization? BTL-1 Remembering
18 What is De-Jobbing? BTL-2 Understanding
19 Why is training considered as a long term investment? BTL-1 Remembering
20 What are the various methods of analyzing Training Needs? BTL-1 Remembering
PART ? B
1 i Explain On-the-Job &Off-the-Job methods of training. (6)
BTL 1
Remembering
ii Describe the importance of on- the- job training. (7)
2 i Outline the benefits of training (6) BTL 2 Understanding
ii Summarize the various sources of resistance to training (7)
3 ?Training programme are helpful to avoid personnel obsolescence?.
Discuss.
BTL 3
Applying
4 i Discuss the steps involved in identifying training needs. (7)
BTL 4
Analyzing
ii Outline the guidelines for effective TNA. (6)
5 How will you evaluate the effectiveness of an executive
development Programme? if it is not effective, what steps will you
take to make it effective?
(6)
BTL 5
Evaluating
6 i
Explain the process of Executive Development .
(7)
BTL 6
Creating
ii Evaluate the guidelines for designing an effective executive
development programme
7 Describe the need and benefits of Self-Development.
BTL 1 Remembering
8 i
Compare on-the-job and off-the-job training methods.
BTL 2
Understanding
ii Summarize the limitations of training.
9
Discuss about the Personnel Empowerment including Delegation
BTL 3 Applying
10 Analyze the difficulties of Training.Employee Empowerment and
Engagement
BTL 4
Analyzing
11 i
Describe the stages involved in Self-Development.
(6)
BTL 1
Remembering
ii Define Self-Development. Explain the methods ofSelf-Development. (7)
12 i
Compare training and development.
(7)
BTL 2
Understanding
ii Outline the objectives of Executive Development for various levels
of management.
(6)
13 i
Discuss the various levels of evaluation of the effectiveness of
training.
(7) BTL 4
Analyzing
ii What are the elements and benefits of Knowledge Management? (6)
14 List the features and objectives of career management.
BTL 1 Remembering
PART-C
1. Examine the Career Stages in HR Function..
2. Trace out the impact of Training and Development on employee performance and productivity
3.
Draft a step ?by ?step procedure that has to be followed in implementing the following
student centered techniques. (a) Brain ?storming (b) Sensitivity Training
4.
As a Human Resource manager, you have been asked by your organization to organize a management
development programme. What steps will you take to make itsuccessful?
UNIT IV - SUSTAINING EMPLOYEE INTEREST
SYLLABUS:Compensation management ? An Introduction: Compensation Management, Compensation
and Non-compensation Dimensions - Principal Compensation Issues & Management? Productivity,
Employee Morale and Motivation? Development of mentor ? Prot?g? relationships.
PART - A
Q.N
o
Questions BTL Competence
1. What is meant by Compensation? BTL-1
Remembering
2. List the objectives of Compensation. BTL-2
Understanding
3. Explain Wages and list the various types of Wages. BTL-3
Applying
4. What is the motive for employee rewards program? BTL-4
Analyzing
5. How would you define ESOP? BTL-5
Evaluating
6. Define Motivation. BTL-6
Creating
7. What is meant by Employee Morale BTL-1
Remembering
8. Differentiate between Wage and Salary. BTL-2
Understanding
9. What is Non-compensation Dimensions? BTL-3
Applying
10. Differentiate between Intrinsic and Extrinsic Motivation. BTL-4
Analyzing
11. Can you explain the meaning of wage incentive? BTL-5
Evaluating
12. Evaluate the limitations of Non ?Financial Incentives. BTL-6
Creating
13. Why do Organizations reward Seniority? BTL-1
Remembering
14. What is Mentoring method? BTL-2
Understanding
15. Can you elaborate Maslow?s Theory of Motivation? BTL-3
Applying
16. What are the various stages in Career Development? BTL-4
Analyzing
17. Define Prot?g? relationship. BTL-1
Remembering
18. How would you classify the various types of Incentives? BTL-2
Understanding
19. What could be done to improve Employee Motivation? BTL-1
Remembering
20. What would happen if employees are sufficiently rewarded? BTL-1
Remembering
PART - B
1 Explain the various types and list out the importance of
rewards.
BTL-1
Remembering
2 Summarize the classification of wages and list out the
difference between wage and salary .
BTL-2
Understanding
3 How would you show your understanding of the various
incentive compensation plans.
BTL-3
Applying
4 Analyze the various methods of wage payment and explain
the importance and limitations of incentives.
BTL-4
Analyzing
5 Explain the Principal Compensation Issues & Management BTL-5 Evaluating
6 Interpret the various categories of Employee Benefits. BTL-6
Creating
7 i Explain the various problems of Employee Benefits. (6)
BTL-1 Remembering ii Describe the process of career planning. (7)
8 How would you summarize the areas, importance and
limitations of Non- financial Compensation?
BTL-2 Understanding
9 i Identify the various types of motivation. (7)
BTL-3
Applying ii How would you show your understanding of process of
motivation?
(6)
10 i Analyze the Maslow?s Hierarchy of needs theory. (7)
BTL-4
Analyzing ii Examine the Herzberg?s two factor theory (6)
11 ?Theory X and Theory Y are concerned with the nature of
people?. How does the job situation affect the application
of this theory? What are its implications?
BTL-1 Remembering
12 i Summarize the ERG theory of motivation. (6)
BTL-2 Understanding ii Outline the features of theory Z (7)
13 ?Career development is a waste of money for a company.
All it does is raise employees expectations and then,
frustrated, they quite?. Do you agree or disagree? Discuss
BTL-4 Analyzing
14 Define Morale. How does motivation differ from Morale?
BTL-1
Remembering
PART-C
1. Compare and contrast the Modern and Traditional approach to performance appraisal
2. Based on your learning draft a suitable Rewards and Recognition program for a Medium Sized
startup.
3. Discuss the difference between theories of Herzberg and Maslow. Which of these theories do you
prefer in Indian context? Give reasons.
4. Mr. Kishore is a Branch Manager of Indian Bank at a remote village. His staff included two clerks
and oneattendant. Very often Mr. Kishore left the branch after 5 p.m. On 30th December 2009
Kishore was working till Past 2 A.M tallying the accounts. He was attacked by a band of robbers
who looted Rs. 5 lakhs after brutally wounding Mr. Kishore?s right hand. The Branch Manager
applied for compensation. The Bank Management was of the opinion that Mr. Kishore violated the
rules by working beyond the stipulated time. The Bank also called for an explanation as to why the
amount lostcannot be recovered from his salary and ProvidentFund.
Questions:
How do you justify the bank?s stand in this case? What modifications do you suggest in job
specification to overcome such incidents in future?
UNIT V - PERFORMANCE EVALUATION AND CONTROL PROCESS
SYLLABUS:Performance Management System - Feedback ? Industry practices. Promotion, Demotion,
Transfer and Separation ? Implication of job change. The control process ? Importance ? Methods ?
Requirements of effective control systems ? grievances ? Causes ? Implications ? Redressal methods.
PART - A
Q.No Questions BTL Competence
1. Define Performance Appraisal. BTL-1
Remembering
2. What is a termination benefit? BTL-2
Understanding
3. Write the method of Management System BTL-3
Applying
4. How would you classify the various types of Promotion? BTL-4
Analyzing
5. Why do you think demotion is required? BTL-5
Evaluating
6. How would you implement Management by Objectives (MBO)? BTL-6
Creating
7. Define feedback. BTL-1
Remembering
8. Explain the term "Golden Handshake" BTL-2
Understanding
9. Outline the purpose of conducting a 360 Degree Appraisal BTL-3
Applying
10. Distinguish between Dismissal and Discharge. BTL-4
Analyzing
11. Outline the prerequisites for a sound Grievance Handling Procedure. BTL-5
Evaluating
12. How do you define a Control Process? BTL-6
Creating
13. What is called as an Assessment Centre? BTL-1
Remembering
14. Explain Grievance and list few causes. BTL-2
Understanding
15. How Collective Bargaining serves employee employer interests? BTL-3
Applying
16. List the various type of Voluntary and Involuntary Separation. BTL-4
Analyzing
17. What do you mean by Arbitration and Separation? BTL-1
Remembering
18. What do you mean by transfer? BTL-2
Understanding
19. What are the possible significant implications of a job change? BTL-1
Remembering
20. How do you develop a Behaviorally Anchored Rating Scale (BARS)? BTL-1
Remembering
PART - B
1 Explain in detail about Performance Management System
and its benefits
BTL-1
Remembering
2 Discuss the control measures of Absenteeism
BTL-2
Understanding
3 How can grievance be resolved empathically? - Explain
BTL-3
Applying
4 With reference to performance assessment, explain the
following with the help of suitable example
BTL-4
Analyzing
i BARS (3)
ii BOS (3)
iii MBO (3)
iv 360degreeappraisal. (4)
5
Discuss the purpose and types andimplications of job
change.
BTL 5
Evaluating
6 Interpret the various types of promotion with their relative
merits and demerits.
BTL 6 Creating
7 i
What is promotion? Explain the relative merits and
demerits of seniority and merit as the basis of promoting
employees in organization.
(6)
BTL 1
Remembering
ii Can you list the purpose and problems of promotion? (7)
8 i
Summarize the various ways to cope with demotion.
(7)
BTL 2
Understanding
ii What can you say about the reasons for demotion? (6)
9 i Identify the problems and purpose of transfer. (7)
BTL 3
Applying
ii How would you show your understanding of the types
oftransfer?
(6)
10 i
Analyze the importance of controlling and the control
process.
(7)
BTL 4
Analyzing
ii Outline the requirements of effective control system (6)
11 How would you explain the various methods or techniques
of controlling?
BTL 1 Remembering
12 i
Compare transfer with promotion.
(4)
BTL 2 Understanding
ii Summarize the different types of Separation. (9)
13 ?? An effective grievance procedure must contain some
essential characteristics? Explain
BTL 4
Analyzing
14 i
How would you describe the various forms of grievances?
(4)
BTL 1
Remembering
ii What are the various causes and implications of
grievances?
(9)
PART-C
1. How can a grievance be resolved empathically? ? Explain.
2. Prepare a performance appraisal form for the middle level executive of a FMCG Indian
company. Do you agree that performance appraisal as a control mechanism calls for change in
the attitude and behaviour of managerial personnel?
3. WorldNet, a fast growing Telecom operator who has been in the Indian Market for the past 25
years is now faced with a great challenge of high employee turnover. Preliminary facts indicate
employee dissatisfaction due to the company?s decision in the promotional policy. All these years
they were on Seniority based promotion and now the company has changed its decision to
Performance based promotions.
Question:
i. WhatsuggestionswouldyoumaketotheManagementtoovercomethesituation?(7marks)
ii. Would you support the decision taken by WorldNet? Explain your views. (8marks)
4. It is Indispensable to reduce labour that can be taken by organisation.
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This post was last modified on 29 February 2020