Download Anna University MBA Important Question Bank 2nd Sem 1915204 Human Resource Management

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DEPARTMENT OF MANAGEMENT STUDIES

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QUESTION BANK

II SEMESTER

1915204- HUMAN RESOURCE MANAGEMENT

Regulation – 2017

Academic Year 2019 – 2020

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Prepared by

Dr. K.Sentamilselvan, AssistantProfessorSel.G/MBA

Mr. C.Dilip, Assistant Professor (Sr.G) / MBA

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SUBJECT : 1915204- HUMAN RESOURCEMANAGEMENT

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SEM/YEAR : II SEMESTER / I YEAR

UNIT I - PERSPECTIVES IN HUMAN RESOURCE MANAGEMENT

SYLLABUS:Evolution of human resource management – The importance of the human factor – Challenges – Inclusive growth and affirmative action – Role of human resource manager – Human resource policies –HR Structure and Strategy in MNCs)– Human resource accounting and audit.

PART - A

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PART-B

1. Discuss in detail: Evolution and recent developments of HRM in India and its impact. (BTL 1 Remembering)
2. i Explain the administrative roles played by the HRmanager. (7)
   ii Summarize the operational and strategic roles of Human Resource Manager. (6) (BTL 2 Understanding)
3. "Human Resource Policies are guidepost to Human Resource Management Function". Elucidate. (BTL 3 Applying)

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4. i What is the function of HR Policy? (4)
   ii Analyze why do Organizations need to adopt HR policies? (9) (BTL 4 Analyzing)
5. Outline the role of HR Structure and Strategy in MNCs (BTL 5 Evaluating)
6. i What information would you use to support the view that external environment exerts considerable influence on organization's human resource. (8)
   ii How would you prioritize the factors that affect the internal environment of an organization's human resource? (5) (BTL 6 Creating)

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7. Write a detailed note on the various methods of HR Accounting (BTL 1 Remembering)
8. Define HRA. Explain the issues and concepts of HRA. (BTL 2 Understanding)
9. i Elucidate the factors affecting HR policies. (7)
   ii Identify the need of HR audit. (6) (BTL 3 Applying)
10. i Explain the process of formulating HR Policies (7)
    

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    ii Analyze the scope of human resource policies. (6) (BTL 4 Analyzing)
11. Discuss the objectives and functions of HRM. (BTL 1 Remembering)
12. i Explain the importance of human factor in HRM (8)
    ii Summarize the various obstacles in administering HR policies. (5) (BTL 2 Understanding)
13. i Analyze the scope and importance of HR audit. (7)
    

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    ii Explain the characteristics of HRM. (6) (BTL 4 Analyzing)
14. i List the importance of HRM at various levels (7)
    ii How would you explain inclusive growth and affirmative action? (6) (BTL 1 Remembering)

PART-C

1. HR Managers play a pivotal role in managing today's workforce – Discuss

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2. How does workplace diversity affect HR Function?
3. What do you mean by profession? What is the status of professionalization of Human Resource Management in India?
4. Shibu Thomas, as successful HR professional with 5 years of experience from a renowned IT firm has lost his job due to the company closure. The scam at this top tier company has spread a wave across the nation. Shibu after a 6 months of job hunting finds a job as a job as a resource coordinator at a NGO. Question: Do you think his experience as a HR would be of helping hand to Shibu in his new job?

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UNIT II - THE CONCEPT OF BEST FITEMPLOYEE

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SYLLABUS:Importance of Human Resource Planning – Forecasting human resource requirement – matching supply and demand – internal and External sources..Talent Acquisition– HRM issues and practices in the context of Outsourcing.)

PART - A

PART - B

1. List the types of human resource planning, needs and objectives of HRP (BTL 1 Remembering)
2. How would you summarize the various factors affecting HRP? (BTL 2 Understanding)

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3. "Human Resource Planning is a Prerequisite for effective management ofHuman resources of an organization". In the light of this statement, analyse the significance of HR planning. (BTL 3 Applying)
4. Analyze the purpose and uses of Job analysis. And Outline the process of job analysis. (BTL 4 Analyzing)
5. Discuss the techniques of job Re-Design and elaborate the problems in job analysis? (BTL 5 Evaluating)
6. Determine the various internal factors in theorganization which affect the recruitment programme. (BTL 6 Creating)
7. Discuss in detail about the different techniques for forecasting HR needs. (BTL 1 Remembering)

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8. Discuss in detail about the role of Talent Acquisition process of Human Resource. (BTL 2 Understanding)
9. Distinguish between forecasting the supply of external and Internal Human resource (BTL 3 Applying)
10. How would you understand about HRM practices in the context of Outsourcing. (BTL 4 Analyzing)
11. What are the methods for collecting job data and explain in detail with examples? (BTL 1 Remembering)
12. Discuss the guidelines and problem for Human resource planning (BTL 2 Understanding)

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13. Analyze the different types of interview. (BTL 4 Analyzing)
14. How would you describe the factors affecting job design (BTL 1 Remembering)

1. Organizations have adopted to E – Recruitment methods. Examine the Pros and Cons
2. X company limited has five branches at Tamil Nadu with corporate office at Chennai. The structure is product based and each branch produce one product and all are automobile related. There was a post vacant for the position of vice-president at head office. The production Engineer of Coimbatore is the most suitable person by all areas like seniority, qualification and ability. But, the problem is that if he is disturbed from Coimbatore no one can take his responsibility and the president felt a very big gap. What is the problem and how will you sort it?
3. Mr. Reddy, Managing Director has come back from his BOD meeting at Delhi. In the recent meeting the Board has sanctioned the approval to expand the production operations at the newly built Chennai facility. Mr. Reddy is posed with a challenge on figuring out the right method in forecasting his HR requirements.
   1. Draft your plans to support Mr. Reddy in this task. (8marks)

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   2. Support you plan with suitable explanation. (7marks)
4. A leading Company wants to retain its top executives in all the departments, Advise the CEO about a plan to motivate the executives. The competitors are ready to hire the executives. How will you retain the executives?

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UNIT III - TRAINING AND EXECUTIVE DEVELOPMENT

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SYLLABUS:Types of training methods – purpose benefits - resistance. Executive development programmes Common practices – Benefits – Self development – Personnel Empowerment including Delegation. Career Management-Career Stages-Training.Employee Empowerment and Engagement

PART - A

PART - B

1. i Explain On-the-Job &Off-the-Job methods of training. (6)
   ii Describe the importance of on- the- job training. (7) (BTL 1 Remembering)

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2. i Outline the benefits of training (6)
   ii Summarize the various sources of resistance to training (7) (BTL 2 Understanding)
3. "Training programme are helpful to avoid personnel obsolescence”. Discuss. (BTL 3 Applying)
4. i Discuss the steps involved in identifying training needs. (7)
   ii Outline the guidelines for effective TNA. (6) (BTL 4 Analyzing)

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5. How will you evaluate the effectiveness of an executive development Programme? if it is not effective, what steps will you take to make it effective? (6) (BTL 5 Evaluating)
6. i Explain the process of Executive Development . (7)
   ii Evaluate the guidelines for designing an effective executive development programme (BTL 6 Creating)
7. Describe the need and benefits of Self-Development. (BTL 1 Remembering)
8. i Compare on-the-job and off-the-job training methods.
   

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   ii Summarize the limitations of training (BTL 2 Understanding)

1. Discuss about the Personnel Empowerment including Delegation (BTL 3 Applying)
2. Analyze the difficulties of Training.Employee Empowerment and Engagement (BTL 4 Analyzing)
3. i Describe the stages involved in Self-Development. (6)
   ii Define Self-Development. Explain the methods of Self-Development. (7) (BTL 1 Remembering)

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4. i Compare training and development. (7)
   ii Outline the objectives of Executive Development for various levels of management. (6) (BTL 2 Understanding)
5. i Discuss the various levels of evaluation of the effectiveness of training. (7)
   ii What are the elements and benefits of Knowledge Management? (6) (BTL 4 Analyzing)
6. List the features and objectives of career management. (BTL 1 Remembering)

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PART-C

1. Examine the Career Stages in HR Function.
2. Trace out the impact of Training and Development on employee performance and productivity
3. Draft a step-by-step procedure that has to be followed in implementing the following student centered techniques. (a) Brain-storming (b) Sensitivity Training
4. As a Human Resource manager, you have been asked by your organization to organize a management development programme. What steps will you take to make itsuccessful?

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UNIT IV - SUSTAINING EMPLOYEE INTEREST

SYLLABUS:Compensation management – An Introduction: Compensation Management, Compensation and Non-compensation Dimensions - Principal Compensation Issues & Management- Productivity, Employee Morale and Motivation– Development of mentor - Protégé relationships.

PART - A

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1. Define Protégé relationship. (BTL-1 Remembering)

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2. How would you classify the various types of Incentives? (BTL-2 Understanding)
3. What could be done to improve Employee Motivation? (BTL-1 Remembering)
4. What would happen if employees are sufficiently rewarded? (BTL-1 Remembering)

PART - B

1. Explain the various types and list out the importance of rewards. (BTL-1 Remembering)

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2. Summarize the classification of wages and list out the difference between wage and salary. (BTL-2 Understanding)
3. How would you show your understanding of the various incentive compensation plans. (BTL-3 Applying)
4. Analyze the various methods of wage payment and explain the importance and limitations of incentives. (BTL-4 Analyzing)
5. Explain the Principal Compensation Issues & Management (BTL-5 Evaluating)
6. Interpret the various categories of Employee Benefits. (BTL-6 Creating)

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7. i Explain the various problems of Employee Benefits. (6)
   ii Describe the process of career planning. (7) (BTL-1 Remembering)
8. How would you summarize the areas, importance and limitations of Non- financial Compensation? (BTL-2 Understanding)
9. i Identify the various types of motivation. (7)
   ii How would you show your understanding of process of motivation? (6) (BTL-3 Applying)

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10. i Analyze the Maslow's Hierarchy of needs theory. (7)
    ii Examine the Herzberg's two factor theory (6) (BTL-4 Analyzing)
11. "Theory X and Theory Y are concerned with the nature of people". How does the job situation affect the application of this theory? What are its implications? (BTL-1 Remembering)
12. i Summarize the ERG theory of motivation. (6)
    ii Outline the features of theory Z (7) (BTL-2 Understanding)

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13. "Career development is a waste of money for a company. All it does is raise employees expectations and then, frustrated, they quite”. Do you agree or disagree? Discuss (BTL-4 Analyzing)
14. Define Morale. How does motivation differ from Morale? (BTL-1 Remembering)

PART-C

1. Compare and contrast the Modern and Traditional approach to performance appraisal
2. Based on your learning draft a suitable Rewards and Recognition program for a Medium Sized startup.

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3. Discuss the difference between theories of Herzberg and Maslow. Which of these theories do you prefer in Indian context? Give reasons.

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1. Mr. Kishore is a Branch Manager of Indian Bank at a remote village. His staff included two clerks and oneattendant. Very often Mr. Kishore left the branch after 5 p.m. On 30th December 2009 Kishore was working till Past 2 A.M tallying the accounts. He was attacked by a band of robbers who looted Rs. 5 lakhs after brutally wounding Mr. Kishore's right hand. The Branch Manager applied for compensation. The Bank Management was of the opinion that Mr. Kishore violated the rules by working beyond the stipulated time. The Bank also called for an explanation as to why the amount lostcannot be recovered from his salary and Provident Fund.
   Questions: How do you justify the bank's stand in this case? What modifications do you suggest in job specification to overcome such incidents in future?

UNIT V - PERFORMANCE EVALUATION AND CONTROL PROCESS

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SYLLABUS:Performance Management System Feedback - Industry practices. Promotion, Demotion, Transfer and Separation – Implication of job change. The control process Importance Methods Requirements of effective control systems – grievances – Causes – Implications – Redressal methods.

PART - A

PART - B

1. Explain in detail about Performance Management System and its benefits (BTL-1 Remembering)
2. Discuss the control measures of Absenteeism (BTL 2 Understanding)

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3. How can grievance be resolved empathically? Explain (BTL-3 Applying)

1. With reference to performance assessment, explain the following with the help of suitable example
   1. BARS (3)
   2. BOS (3)
   3. MBO (3)
   4. 360degreeappraisal. (4) (BTL-4 Analyzing)

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2. Discuss the purpose and types and implications of job change. (BTL 5 Evaluating)
3. Interpret the various types of promotion with their relative merits and demerits. (BTL 6 Creating)
4. i What is promotion? Explain the relative merits and demerits of seniority and merit as the basis of promoting employees in organization. (6)
   ii Can you list the purpose and problems of promotion? (7) (BTL 1 Remembering)

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5. i Summarize the various ways to cope with demotion. (7)
   ii What can you say about the reasons for demotion? (6)
   

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