Download Anna University MBA Important Question Bank 2nd Sem 1915206 Operations Management

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DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
I SEMESTER
1915206 - OPERATIONS MANAGEMENT
Regulation – 2019

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Academic Year 2019 – 2020

Prepared by
Sri. J. Anand – Asst. Professor
Sri. VT. Baalaji Amuthan – Asst. Professor

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DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
SUBJECT : 1915206 – OPERATIONS MANAGEMENT

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SEM / YEAR: 2nd Semester / 1st Year
UNIT-I-INTRODUCTION TO OPERATIONS MANAGEMENT
SYLLABUS: Production – Meaning, Nature, Types. Operations Management – Nature, Importance,
functions, challenges, current priorities, recent trends; Operations Strategy Strategic fit,
framework; Supply Chain Management

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PART- A

S. No	QUESTIONS	BT LEVEL	COMPETENCE
1	Define production.	Level 1	Remembering
2	Summarize the types of Production.	Level 2	Understanding
3	Identify the major components of a production system.	Level 3	Applying
4	What conclusion can you draw on “Operation management"?	Level 4	Analyzing
5	Discuss the objectives of operation management.	Level 5	Evaluating
6	Interpret the bottleneck in operations management.	Level 6	Creating
7	How would you describe the functions of Operations Management?	Level 1	Remembering
8	Outline the importance of Operations management.	Level 2	Understanding
9	Relate the recent trends in Operations Management.	Level 3	Applying
10	List the 5 steps in framework of operations strategy.	Level 4	Analyzing
11	What conclusions can you draw on Continuous production system?	Level 5	Evaluating
12	Determine the framework of operations strategy.	Level 6	Creating
13	What do you mean by Value Added Services?	Level 1	Remembering
14	What is meant by Strategic Fit?	Level 2	Understanding
15	How would you show your understanding on developing a manufacturing strategy?	Level 3	Applying
16	Examine the objectives of Supply chain management.	Level 4	Analysing
17	Can you list the process of supply chain?	Level 1	Remembering
18	Can you explain “production function"?	Level 2	Understanding
19	How would you explain Supply Chain Management?	Level 1	Remembering
20	Tell the Cycle view of supply chain process.	Level 1	Remembering

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PART- B

S. No.	QUESTIONS	BT LEVEL	COMPETENCE
1	What is Production? Explain the types of Production system.	Level 1	Remembering
2	Summarize the nature of Production in detail.	Level 2	Understanding
3	Write the nature and importance of operations management.	Level 3	Applying
4	List the scope and objectives of operations management.	Level 4	Analysing
5	Discuss the role of operations in strategic management.	Level 5	Evaluating
6	How could you determine the objectives and historical development of operations management?	Level 6	Creating
7	How would you describe the functions of Operations Management?	Level 1	Remembering
8	Demonstrate the recent trends in production and operations management.	Level 2	Understanding
9	Identify the challenges and current priorities for Operations Management.	Level 3	Applying
10	What inference can you make in Strategy Fit along with framework of operations strategy?	Level 4	Analysing
11	What is SCM? Explain flow in SCM and process view of supply chain in detail.	Level 1	Remembering
12	Outline the objectives and Functions of supply chain management.	Level 2	Understanding
13	In today's global environment scenario the nature of operations management in any country is similar to International Operations Management – Comment.	Level 4	Analysing
14	How would you elaborate the concept of SCM?	Level 1	Remembering

PART - C

S.No.	Questions
1	Construct the following Customer order cycle Replenishment cycle --- Content provided by FirstRanker.com --- Manufacturing cycle Procurement cycle Pull concept Push concept
2	Assume you are running a Detergent manufacturing company. Design a supply chain network for effective distribution of Detergents in the markets.
3	How would you show your understanding on operations strategy in manufacturing and services?
4	Can you give a detailed outline of the Supply Chain Process in FMCG industry?

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UNIT - II FORECASTING, CAPACITY ANF FACILITY DESIGN
SYLLABUS: Demand Forecasting – Need, Types, Objectives and Steps. Overview of Qualitative and
Quantitative methods. Capacity Planning - Long range, Types, Developing capacity alternatives.

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Overview of sales and operations planning. Overview of MRP, MRP II and ERP.
Facility Location Models, Factors affecting facility location, Steps in Selection, Location Models.
Facility Layout – Principles, Types.

PART - A

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S. No.	QUESTIONS	BT LEVEL	COMPETENCE
1	Define Demand Forecasting.	Level 1	Remembering
2	Classify the need of Demand Forecasting.	Level 2	Understanding
3	Identify the objectives of Demand Forecasting.	Level 3	Applying
4	List the methods in Qualitative Forecasting?	Level 4	Analysing
5	Can you list the characteristics for demand forecasting?	Level 5	Evaluating
6	What is your opinion of Capacity planning?	Level 6	Creating
7	What is aggregate planning?	Level 1	Remembering
8	Infer the factors affecting Capacity Planning.	Level 2	Understanding
9	Demonstrate the concept of Capacity Planning process.	Level 3	Applying
10	Compare the difference between RCCP and CRP.	Level 4	Analysing
11	What conclusions can you draw on Material Requirement Planning?	Level 5	Evaluating
12	How would you prioritize the facts in focus forecasting?	Level 6	Creating
13	How would you explain Enterprise Resource Planning?	Level 1	Remembering
14	Summarize the steps in Location Planning.	Level 2	Understanding
15	How would you show your understanding of Cellular Manufacturing?	Level 3	Applying
16	What are the features on product and process layout?	Level 4	Analyzing
17	Define MRP II.	Level 1	Remembering
18	Compare between MRP I and MRP II.	Level 2	Understanding
19	Define product structure tree.	Level 1	Remembering
20	Choose the relevant factors affecting facility location.	Level 1	Remembering

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S. No.	QUESTIONS	BT LEVEL	COMPETENCE
1	Illustrate the various methods of Demand Forecasting.	Level 1	Remembering
2	How would you summarize the need, types of Demand Forecasting	Level 2	Understanding
3	How would you show your understanding of the Objectives of Demand Forecasting & Steps of forecasting?	Level 3	Applying
4	a.) Examine the trend of following by using Semi-Average; Estimate the sales of the year 2020. Year 2011 2012 2013 2014 2015 2016 2017 2018 2019 Sales (Rs.in lakhs) 18 24 26 28 33 36 40 44 48 --- Content provided by‌ FirstRanker.com --- b.) Examine the trend of following by using Semi-Average. Estimate the sales of the year 2017 Year 2011 2012 2013 2014 2015 2016 Sales 10 12 11 16 15 20	Level 4	Analysing
5	From the following data, calculate 4 year moving average. Year I II III IV V VI VII VIII IX X Output 20 21 23 22 25 24 27 26 28 30	Level 5	Evaluating
6	How would you compare the ideas in capacity planning with distinct levels? Also explain the factor influencing Capacity planning?	Level 6	Creating
7	Recognize the process of Capacity planning.	Level 1	Remembering
8	A company has to decide on the location of a new plant. It has narrowed down the choice to 3 locations A,B and C data in respect of which is furnished below: Data A (Rupees) B(Rupees) C (Rupees) Wages and Salaries 20000 20000 20000 Power and Water Expenses 20000 30000 25000 Raw Materials and Other Supplies 80000 75000 60000 Total Initial investment 200000 300000 250000 Distribution Expenses 50000 40000 60000	Level 2	Understanding

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	Miscellaneous Expenses	40000	25000	30000
	Expected Sales Per Year	225000	250000	225000

Use a suitable criterion and advise the company on the best choice.

9	How would you show your utilization of the sales and operations planning cycle?	Level 3	Applying
10	Analyse the concept of Facility layout principles.	Level 4	Analysing
11	How would you explain the steps in Location Selection & Discuss the factors affecting facility location?	Level 1	Remembering
12	Demonstrate the following MRP I (5 Marks) MRP II (5 Marks) --- Content provided by‍ FirstRanker.com --- ERP (3 Marks)	Level 2	Understanding
13	a. The firm Velu Naachiyar India Ltd. wants to start a Washing machine manufacturing unit in South Tamil Nadu and has to decide on one of the two options narrowed down by its Top level management. Based on the following factors and ratings, you have to advice Velu Naachiyar India Ltd., on selection of Location. S. No. Details of Factors Factor Rating (1 to 5 Scale) Location Rating (Scale 1 to 10) Location A Location B 1 Power, ability and costs 3 6 4 2 Desire of Top level officials 1 1 2 3 Environmental Factors 3 3 4 4 Civil amenities 3 2 4 5 Availability, willingness of executive cadre 5 8 9 6 Nearness to market centers 6 6 5 7 Transportation, storage costs 2 9 8 8 Labor skill, wages, unionism 5 7 6 b. Kuyili Group of Companies is evaluating 4 locations for a new plant and has weighted the relevant scores as given below. Scores have been assigned with higher values indicative of preferred conditions. Using these scores, develop a qualitative factor comparison for the four locations. Relevant factors Assigned Weight A B C D Markets 0.10 70 90 80 50 Cost of living 0.05 80 70 40 80 Raw material 0.25 70 80 80 60	Level 4	Analysing

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	supply
	Manufacturing cost	0.35	50	40	60	30
	Labour availability	0.20	60	70	60	50
	Environment	0.05	50	60	70	90
	Total	1.00
14	Elaborate the basic types of Facility Layouts.	Level 1	Remembering

PART - C

S.No	Questions
1	Potential locations A, B and C have the cost structures shown for producing a product expected to sell at Rs. 100 per Unit. Find out the most economical location for which each of the locations would be most economical. --- Content provided by⁠ FirstRanker.com --- Location Fixed Cost/Year Variable Cost/Unit A 25000 50 B 50000 25 C 80000 15
2	The table below gives the actual demand in units for the past 10-month period. Compute a weighted 3 Month Moving Average where the weights are highest for the latest months and descend the order of 3, 2, 1. Month 1 2 3 4 5 6 7 8 9 10 Demand 100 105 108 110 112 114 120 130 128 140
3	A department works on 8 hours shift, 250 days a year and has the usage data of a machine as given below: Determine the number of machines required. Product Annual Demand (units) Processing Time (Std in Hours) X 250 3 Y 350 4 Z 425 5
4	Karikaalan Exports limited is a major garment export house based at Sivagangai. The sales figures (in 1000units) of a particular garment during the past 20 weeks are given in table below: (i) Calculate the three week moving average 22 forecast for the given 20 weeks and also forecast the demand for 21st week. (5Marks) (ii) Calculate the weighted moving average forecast for the given 20 weeks with the weights being W1 =1, W2 =2 and W3 =3. And also forecast the demand for 21st week.(5Marks) --- Content provided by‌ FirstRanker.com --- (iii)Find the simple exponential smoothing forecast for all the 20 weeks and also forecast the demand for 21st week. Assume a = 0.2 and F1 =21. (5Marks) Week Demand Week Demand 1 21 11 19 2 24 12 22 3 18 13 26 4 22 14 24 5 27 15 17 6 23 16 21

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	7	21	17	29
	8	25	18	27
	9	27	19	23
	10	18	20	25

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UNIT - III - DESIGN OR PRODUCT, PROCESS AND WORK SYSTEMS
SYLLABUS: Product Design and Development Process, Elements, Issues, New Product
development phases and Techniques. Process Planning, Selection, Strategy, Major Decisions.
Production Planning and Control Production planning System Benefits and Limitations,
Scheduling -elements and types. Method Study, Motion Study. Work Measurement and Productivity

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Measuring Productivity and Methods to improve productivity.

PART - A

S. No.	QUESTIONS	BT LEVEL	COMPETENCE
1	Define product design.	Level 1	Remembering
2	Classify the approaches to product design.	Level 2	Understanding
3	Identify the main purpose of motion study.	Level 3	Applying
4	List the features for a good product design.	Level 4	Analysing
5	Discuss the benefits of product development.	Level 5	Evaluating
6	How could you determine Productivity?	Level 6	Creating
7	What is process planning?	Level 1	Remembering
8	What is meant by process selection?	Level 2	Understanding
9	Write any 3 influencing factors for designing a new product.	Level 3	Applying
10	Contrast the meaning of MTS, MTO, ATO, ETO?	Level 4	Analysing
11	Compile the steps in process planning.	Level 5	Evaluating
12	Interpret the objectives of motion study.	Level 6	Creating
13	Quote the meaning of method study.	Level 1	Remembering
14	Compare the method study and work measurement.	Level 2	Understanding
15	How would you use work measurement?	Level 3	Applying
16	Differentiate Standardization and Simplification.	Level 4	Analysing
17	How the Motion study is connected with manufacturing?	Level 1	Remembering
18	Summarize the objectives of work measurement.	Level 2	Understanding
19	Explain SIMO chart.	Level 1	Remembering
20	Define partial productivity.	Level 1	Remembering

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This download link is referred from the post: Anna University MBA Important Question Bank (Most Important Questions)

S. No.	PART - B QUESTIONS	BT LEVEL	COMPETENCE