Anna University MBA Important Question Bank (Most Important Questions)
(An - DEPARTMENT OF MANAGEMENT STUDIES
QUESTION BANK
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I SEMESTER
1915105 – ORGANISATIONAL BEHAVIOUR
Regulation – 2019
Academic Year 2019 – 2020
Prepared by
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Mr. K. Suresh – Asst. Professor
Mr. B. Sam Paul – Asst. Professor
SUBJECT : 1915105 – ORGANISATIONAL BEHAVIOUR
SEM / YEAR : I Semester / I Year
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UNIT - I-FOCUS AND PURPOSE
SYLLABUS: Definition, need and importance of organizational behaviour – Nature and scope – Frame work –Organizational behaviour models – Rising impact of Social influence
PART- A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define Organizational Behaviour | Level 1 | Remembering |
| 2 | List out the challenges in the field of Organizational Behaviour | Level 2 | Understanding |
| 3 | State the elements of Organisational Behaviour. | Level 3 | Applying |
| 4 | Mention the nature of OB. | Level 4 | Analysing |
| 5 | Point out the need and importance of Organisational Behaviour | Level 5 | Evaluating |
| 6 | Give the determinants of Organisational Behaviour | Level 6 | Creating |
| 7 | What is meant by Autocratic Model? | Level 1 | Remembering |
| 8 | Explain the Social Cognitive framework of OB | Level 2 | Understanding |
| 9 | Human Behaviour has a cause effect relationship – Justify | Level 3 | Applying |
| 10 | Explain Collegial Model | Level 4 | Analysing |
| 11 | Differentiate between Autocratic and Supportive model | Level 5 | Evaluating |
| 12 | State the pros and cons of Custodial Model. | Level 6 | Creating |
| 13 | What is the contribution of Sociology to organisation behaviour? | Level 1 | Remembering |
| 14 | Explain the concept of Group Behaviour. | Level 2 | Understanding |
| 15 | How would you differentiate between individual and Group Behaviour? | Level 3 | Applying |
| 16 | Write short note on Custodial Model. | Level 4 | Analysing |
| 17 | What is your opinion on Collegial Model in Organisation Behaviour? | Level 1 | Remembering |
| 18 | State the opportunities in the field of Organisational Behaviour. | Level 2 | Understanding |
| 19 | Why do you think organisations need to have an understanding on human behaviour? | Level 1 | Remembering |
| 20 | What do you think are the limitations in the field of OB? | Level 1 | Remembering |
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Discuss the nature and scope of Organisational Behaviour in the field of management with suitable example. | Level 1 | Remembering |
| 2 | Elaborate the major challenges faced by the management in the field of OB. | Level 2 | Understanding |
| 3 | Write a detailed note on Hawthorne experiments and how it contributed towards the study of OB? | Level 3 | Applying |
| 4 | a) Human Behaviour is more complex than what people believe. Do you agree? Substantiate your views. (5 Marks) --- Content provided by FirstRanker.com --- b) What are the factors that add to complexity in human behaviour? (8 Marks) | Level 4 | Analysing |
| 5 | Trace the evolution of Organisation Behaviour. | Level 5 | Evaluating |
| 6 | Narrate the contributions of various disciplines towards the study of Organisational Behaviour. | Level 6 | Creating |
| 7 | Elaborate the theoretical framework of Organisational Behaviour. | Level 1 | Remembering |
| 8 | Give your analysis on the various models of Organisational Behaviour. | Level 2 | Understanding |
| 9 | If job satisfaction is not behaviour why is it considered a most important independent variable. Construct your arguments on this statement by listing various examples. | Level 3 | Applying |
| 10 | a) What challenges do you see in the field of Organisation Behaviour? (8 Marks) b) State the limitations of OB? (5 Marks) | Level 4 | Analysing |
| 11 | Elaborate the role & skillsets required for managers. | Level 1 | Remembering |
| 12 | Describe the Organisation Behaviour models by quoting examples from Banking Industry. | Level 2 | Understanding |
| 13 | Explain how the changes in technology has impact on People Management. | Level 4 | Analysing |
| 14 | ‘Organisation as an open system requires the present leaders (managers) to be highly adept' – How would you explain this? | Level 1 | Remembering |
PART
| S.NO | QUESTIONS |
|---|---|
| 1 | Pramod is an engineer in a large engineer office. He hails from a poor but disciplined family. Thefamily has a rural background. For Pramod, it was 'earn while you learn' till he graduatedhimself with architecture as his major.Pramod is intelligent and capable person. His boss wants to motivate him to be more independent inhis work. The boss believed that his approach will improve Pramod's performance, relieve theboss from extra routine and give Pramod more self-confidence. However, the boss is not sure howto go about motivating Pramod to take initiative in his work. Questions: --- Content provided by FirstRanker.com --- a. Find out the reasons for Pramod's Behavior (5 Marks)b. Explain how the boss should motivate Pramod. (8 Marks) |
| 2 | Study of Organizational Behavior helps Successful Managers' – Justify. |
| 3 | Think as you are a Manager in Production firm – Which leadership model would you adopt? |
| 4 | Discuss the contribution of Organisation Behaviour in managing employees in a firm. |
UNIT - II INDIVIDUAL BEHAVIOUR
SYLLABUS: Personality – types – Factors influencing personality – Theories – Learning – Types of learners -The learning process– Learning theories – Organizational behaviour modification. Emotions - Emotional Labour – Emotional Intelligence –Theories. Attitudes – Characteristics – Components Formation – Measurement- Values. Perceptions – Importance – Factors influencing perception - Interpersonal perception- Impression Management.
PART-A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define Personality. | Level 1 | Remembering |
| 2 | Differentiate Introvert and Extrovert. | Level 2 | Understanding |
| 3 | List down the factors influencing Personality. | Level 3 | Applying |
| 4 | Discuss the concept of Vicarious Learning. | Level 4 | Analysing |
| 5 | What difference could you state between Classical and Operant conditioning? | Level 5 | Evaluating |
| 6 | Write short note on Emotional Intelligence. | Level 6 | Creating |
| 7 | List down the significance of Emotional Intelligence. | Level 1 | Remembering |
| 8 | What is meant by Emotional Labour? | Level 2 | Understanding |
| 9 | Explain the concept of Attitudes. | Level 3 | Applying |
| 10 | State the factors influencing attitude formation. | Level 4 | Analysing |
| 11 | Define Values | Level 5 | Evaluating |
| 12 | How would you explain a Value System? | Level 6 | Creating |
| 13 | What is meant by Halo Effect? | Level 1 | Remembering |
| 14 | Explain the concept of Perception. | Level 2 | Understanding |
| 15 | What is meant by Stereotyping? | Level 3 | Applying |
| 16 | How would you explain Selective Perception? | Level 4 | Analysing |
| 17 | Define Impression Management | Level 1 | Remembering |
| 18 | State the components of Perception. | Level 2 | Understanding |
| 19 | What is the importance of Values? | Level 1 | Remembering |
| 20 | What are the sources of Values? | Level 1 | Remembering |
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | a) Explain the concept of Personality (5 Marks) --- Content provided by FirstRanker.com --- b) Discuss the factors influencing Personality (8 Marks) | Level 1 | Remembering |
| 2 | Briefly evaluate the contributions of Trait theory of personality to the study of Organisational Behaviour. | Level 2 | Understanding |
| 3 | a) Explain the types of learners. (5 Marks) b) Explain the various steps in learning process. (7Marks) | Level 3 | Applying |
| 4 | a) Discuss the concept of Emotional Intelligence (5Marks) b) Explain the nature & importance of Emotional Intelligence (8Marks) | Level 4 | Analysing |
| 5 | a) What is meant by OB Modification? (4 Marks) b) Describe the steps in OB modification process. (9Marks) | Level 5 | Evaluating |
| 6 | Discuss the nature of emotions and the need for managing emotions in organisations. | Level 6 | Creating |
| 7 | a) Write about the process of Attitude Formation (5 Marks) b) Explain the factors influencing attitude formation. (8Marks) | Level 1 | Remembering |
| 8 | What is meant by Changing Attitude? Discuss the barriers to changing Attitude. | Level 2 | Understanding |
| 9 | Explain the characteristics and objectives of Values. | Level 3 | Applying |
| 10 | Elaborate the factors influencing Perception. | Level 4 | Analysing |
| 11 | a) Discuss the Organisation Behaviour Modification Strategies in detail. (6 Marks) --- Content provided by FirstRanker.com --- b) Highlight the importance / significance of behaviour modification in organizations. (7 Marks) | Level 1 | Remembering |
| 12 | a) What are the barriers in changing attitude? (5 Marks) b) How to overcome the barriers in attitudinal change? (8 Marks) | Level 2 | Understanding |
| 13 | a) Explain the concept of Values. (4 Marks) b) Explain the sources of Values. (9 Marks) | Level 4 | Analysing |
| 14 | a) Explain the concept of Perception. (4 Marks) b) Discuss the characteristics & importance of Perception. (9 Marks) | Level 1 | Remembering |
PART - C
| S.No | Questions |
|---|---|
| 1 | 'Perception is key factor in Managerial Efficiency' – How would you defend this statement? |
| 2 | 'Attitude determines your Altitude' – Substantiate your views about this quote with relevant examples from corporate. |
| 3 | Describes the types of Motivational Patterns used to motivate employees in the Indian Organizations. |
| 4 | Cool Products, company dealing in production & distribution of packed condiments in the state of M.P. Company is a Market Leader in the state of M.P Company decided to expand the in the state of Rajasthan. They have identified Kota as a place for establishing production unit for which they have two tenable post by marketing or production manager since the job involves the skill of both. There are two profiles of managers for the post of GM of the unit.Mr. Varun Tyagi (Production Manager) and Mr. Avinash Kale (Marketing Manager). As the consultant, we have to choose one of them for the post of GM. Case Highlights: - --- Content provided by FirstRanker.com --- Mr. Varun Tyagi is a mechanical engineer. He has 10 years' work experience in Food Preservation Industry Qualities: hardworking, sincere, honest, dependable manager, foresighted, technically sound, pleasant personality, can handle employee grievances, provides employees satisfaction, goes by rule of law when in difficulty, good reputation in industry.Mr. Avinash Kale has done MBA from IMS(Nagpur). His performance in academics were excellent Qualities- Calculative (as thinks ten times before taking any decisions), hardworking, task master, obedient, maintains distance from workers, Task oriented leader,good communication skills, considered to be a Management Man. Question: Evaluates the pros & cons of the candidate and suggest a suitable candidate for the organisation. |
UNIT – III – GROUP BEHAVIOUR
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SYLLABUS: Organization structure – Formation – Groups in organizations – Influence – Group dynamics -Emergence of informal leaders and working norms Group decision making techniques – Team building- Interpersonal relations – Conflict Management – Dimensions of Conflict
PART - A
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Define Organisation Structure. | Level 1 | Remembering |
| 2 | What are the needs for a formal organisation structure? | Level 2 | Understanding |
| 3 | Differentiate between formal and informal organisation. | Level 3 | Applying |
| 4 | Explain the concept of group dynamics. | Level 4 | Analysing |
| 5 | State the characteristics of groups. | Level 5 | Evaluating |
| 6 | Discuss the concept of Group Cohesiveness | Level 6 | Creating |
| 7 | What is meant by Group Norms? | Level 1 | Remembering |
| 8 | Why do informal groups come into existence? | Level 2 | Understanding |
| 9 | How would you explain Group Polarisation? | Level 3 | Applying |
| 10 | Explain Group Behaviour. | Level 4 | Analysing |
| 11 | Write a short note on Nominal Groups in decision making. | Level 5 | Evaluating |
| 12 | Explain Delphi Technique | Level 6 | Creating |
| 13 | Define Conflict | Level 1 | Remembering |
| 14 | Give an outline on the communication process. | Level 2 | Understanding |
| 15 | Discuss the importance of managing conflict in organisation. | Level 3 | Applying |
| 16 | Differentiate between Team and Groups | Level 4 | Analysing |
| 17 | Write the stages in Group Development. | Level 1 | Remembering |
| 18 | What are the barriers in effective communication? | Level 2 | Understanding |
| 19 | Differentiate between Formal and Informal Groups. | Level 1 | Remembering |
| 20 | What do you mean by group think? | Level 1 | Remembering |
PART - B QUESTIONS
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Briefly discuss the concept, need and importance of formal organisation structure. | Level 1 | Remembering |
| 2 | Give a detailed differentiation between formal and informal organisation. | Level 2 | Understanding |
| 3 | How far does formal and informal groups influence the organisation and affect the group dynamics. | Level 3 | Applying |
| 4 | Describe the stages of group development. | Level 4 | Analysing |
| 5 | a. What is the importance of Organisation Structure (6 Marks)? --- Content provided by FirstRanker.com --- b. Explain the formation of Organisation Structure in detail (7 marks) | Level 5 | Evaluating |
| 6 | Discuss in detail the communication process. | Level 6 | Creating |
| 7 | a. Describe the types of groups in an organization (5 Marks) b. Discuss the various decision-making techniques. (8 Marks) | Level 1 | Remembering |
| 8 | Give a brief on the importance of effective communication with suitable examples from the Indian education system | Level 2 | Understanding |
| 9 | Define group cohesiveness and describe the factors influencing group cohesiveness. | Level 3 | Applying |
| 10 | a. How do formal groups play role in an organisation? (5 Marks) b. Explain the factors influencing formal groups. (8 Marks) | Level 4 | Analysing |
| 11 | a) Define Organisational Conflict (3 Marks) b) Discuss the measures of managing conflict. (10 Marks). | Level 1 | Remembering |
| 12 | a) What are the different stages in Team Building? (8 Marks) b) How to make teams deliver successful results? (5 Marks) | Level 2 | Understanding |
| 13 | a) What do you mean by Organisational Communication? --- Content provided by FirstRanker.com --- Discuss its types. (8 Marks) | Level 4 | Analysing |
| 14 | b) Suggest the ways for effective communication. (5 Marks) Discuss the barriers in Communication and state the measures to overcome these barriers. | Level 1 | Remembering |
PART - C
| S.NO | QUESTIONS |
|---|---|
| 1 | The T Aerospace company in the early stages of planning the development of latestcommercial jet, the 007. The aircraft industry is a fiercely competitive one, dominated by a fewlarge global players who operate at the forefront of technology. In this industry, competitorsquickly copy and advance in technology or new management technique that might providethem with P/ID 37503/PBAC 3 competitive edge. Some of the T Aerospace Company’scompetitors have adopted team working as means of speeding up their development andproduction process. The TAerospace Company is thus considering the adoption of teamworking in its operations but some of the traditionalists in the company are doubtful. They arecaretrathankstom of work sifirathan Some of the managers have hadnegative experiences with team working and so have strong reservations about the proposedchanges. 1) List the four key components involved in making an effective team. (4 Marks) 2) Identify the benefits that the T Aerospace Company can expect to gain from the adoption of team working. (4 Marks) --- Content provided by FirstRanker.com --- 3) Describe the difficulties that the company is likely to encounter in the management of its teams and recommend ways to turn individuals into team players. (5 Marks) |
| 2 | “High Cohesiveness in a group leads to higher group productivity”. Do you agree or disagree? Explain. |
| 3 | If group decisions consistently achieve better quality outcomes than those achieved byindividuals, how did the phrase “a camel is a horse designed by a committee” become sopopular and ingrained in the culture? |
| 4 | Working with others is not always easy. Simply working in the same group or for the samecompany does not guarantee that people will be motivated to work together. Differentindividuals will have different work ethics, will be looking to satisfy different needs from work,and will have their own ways of doing things. There is no guarantee that a work group willfunction smoothly or cohesively. a. Do you think group efforts are not successful? (8 Marks) b. How will you substantiate designing jobs around group is necessary? (7 Marks) |
UNIT - IV LEADERSHIP AND POWER
SYLLABUS: Meaning – Importance – Leadership styles – Theories – Leaders Vs Managers – Sources of power – Power centers – Power and Politics-Women and corporate Leadership
PART - A
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| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | Compare merits and Demerits of Power | Level 1 | Remembering |
| 2 | What do you mean by transformational leadership? | Level 2 | Understanding |
| 3 | What are the traditional styles of leadership? | Level 3 | Applying |
| 4 | Differentiate Leadership and Power | Level 4 | Analysing |
| 5 | State the reasons for organizational politics. | Level 5 | Evaluate |
| 6 | What is Power? | Level 1 | Remembering |
| 7 | What is Group dynamics? | Level 2 | Understanding |
| 8 | What is meant by autocratic leadership? | Level 3 | Applying |
| 9 | Explain the different styles of traditional leadership | Level 5 | Evaluating |
| 10 | What makes leadership effective? | Level 1 | Remembering |
| 11 | What are the sources of power? | Level 2 | Understanding |
| 12 | When the autocratic style of leadership is suitable? | Level 3 | Applying |
| 13 | What is meant by Referent Power? | Level 4 | Analysing |
| 14 | Recall the difference between power and politics. | Level 5 | Evaluating |
| 15 | What is a power centre? | Level 1 | Remembering |
| 16 | What is Organisational Culture? | Level 2 | Understanding |
| 17 | What are the reasons for Organisational Politics? | Level 3 | Applying |
| 18 | List out the importance of Leadership | Level 1 | Remembering |
| 19 | What do you understand by the managerial Grid? | Level 2 | Understanding |
| 20 | What is leadership? | Level 3 | Applying |
PART - B QUESTIONS
| S.NO | QUESTIONS | BT LEVEL | COMPETENCE |
|---|---|---|---|
| 1 | (i) Define Leadership. Explain the major styles of Leadership (7 Marks) (ii) Write a Detailed note on the nature and importance of Leadership (6 Marks) | Level 1 | Remembering |
| 2 | Explain in detail some of the methodologies for managing political behavior. | Level 2 | Understanding |
| 3 | i) How could one use organizational politics for career advancement and achievement of goals of the organization? (7 Marks) (ii) Write down the advantages and disadvantages of various leadership styles. (6 Marks) | Level 3 | Applying |
| 4 | Illustrate the managerial grid developed by Blake and Mouton. | Level 4 | Analysing |
| 5 | What are the reasons for Organisational Politics? Explain | Level 5 | Evaluating |
| 6 | i) Examine the types of power and sources of power? (6 Marks) ii) How do managers acquire the power for leadership? (7 Marks) | Level 6 | Creating |
| 7 | i)Define and explain power and politics in an organization. (7 Marks) --- Content provided by FirstRanker.com --- ii) State the precautions while dealing with power Centres. (6 Marks) | Level 1 | Remembering |
| 8 | What are the sources of power? Explain how the power and politics contribute towards effective management of human resources in a democratic country like India | Level 2 | Understand |
| 9 | i) Can you identify the factors influencing organizational politics? Explain. (6 Marks) ii) Discuss the tactics used to gain political Power. (7 Marks) | Level 3 | Applying |
| 10 | Define: Leadership. Briefly Explain Leadership with suitable examples from Indian politics | Level 1 | Remembering |
| 11 | i)Define and discuss about various leadership theories. (7 Marks) ii)What are the different levels of Political reason? (6 Marks) | Level 2 | Understanding |
| 12 | i) What are the contingencies of power and how does it moderate the effectiveness of power? Discuss in detail. (7 Marks) This download link is referred from the post: Anna University MBA Important Question Bank (Most Important Questions) |
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