Total No. of Questions : 09
Total No. of Pages : 02
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BHMCT (Sem.-2)
COMMUNICATION-II
Subject Code: BH-104
M.Code : 14517
Time : 3 Hrs.
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Max. Marks : 30
INSTRUCTION TO CANDIDATES :
- SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark each.
- SECTION-B contains FIVE questions carrying 2 ½ (Two and Half) marks each and students has to attempt any FOUR questions.
- SECTION-C contains THREE questions carrying FIVE marks each and students have to attempt any TWO questions.
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SECTION-A
- Write short notes :
- Vocal behaviour
- Paralanguage
- Downward Communication
- Kinesics
- Artifacts in communication
- Spontaneous Gesture
- Informative Listening
- Public Speaking
- Active Listening
- Brain Storming
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SECTION-B
- List down importance of speech in hotels.
- What do you understand by phonetic difficulties?
- What are the general guidelines to be followed while receiving and making a call?
- Facial expression plays an important role in non verbal communication. Elaborate the statement.
- What impact does the paralanguages have in effective communication?
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SECTION-C
- Write down a brief note on frequently used foreign sounds.
- What is the importance of pronunciation and stress accent in communication?
- Justify the importance of telephonic skills at reservation desk in hotels.
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NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.
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This download link is referred from the post: PTU BHMCT 2020 March Question Papers (1st, 2nd, 3rd, 4th, 5th, 6th And 7th Semester)