Download PTU BBA 2020 March 6th Sem 72347 E Commerce Question Paper

Roll No. _________________________ Total No. of Pages : 02

Total No. of Questions : 09

BBA (2014 to 2017)/B.SIM (2014 & Onwards) (Sem.-6)

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E-COMMERCE

Subject Code : BBA-603

M.Code : 72347

Time : 3 Hrs. Max. Marks : 60

INSTRUCTION TO CANDIDATES :

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1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks each.
2. SECTION-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Sub-section.

SECTION-A

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1. Answer briefly :
   1. Digital banking
   2. Electronic Check
   3. Digital Economy
   4. Internet service provider
   5. E-payment system

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   6. Firewalls
   7. Manufacturing Information System
   8. EDI
   9. Marketing strategy
   10. SSL

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SECTION-B

UNIT-I

2. Highlight the opportunities of E-commerce in India. Highlight the Economics and Social impact of E-business.
3. How would you define E-business? What are the environmental factors affecting the E-commerce?

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UNIT-II

4. Describe the industry framework and types of E-business. Explain internet vs. Online services in detail.
5. What are the Home banking implementation approaches? Explain them in detail. Discuss the management issues in online banking.

UNIT-III

6. What are the roles of online sales forces for CRM? Discuss the challenges for CRM in E-commerce.

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7. What is supply chain management? Discuss the importance and objectives of supply chain management.

UNIT-IV

8. Critical comment on the statement “the customers are not safe in E-commerce".
9. Highlight the reasons why customers avoid buying online. What are the security issues in e-business?

NOTE: Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

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