B l1 .
54706 / Communication & Soft Skills
--- Content provided by FirstRanker.com ---
(Time: 3 Hours) Total Marks: 100
N.B.: (1) Question No. 1 is compulsory.
(2) Attempt any four out of remaining six questions.
Q.1 (a) Draft a notice with agenda for a meeting of the Student’s Council called to plan the Annual IT (10)
--- Content provided by FirstRanker.com ---
Fair to be organized in your campus.
(b) How can you make written communication effective? (10)
Q.2 (a) ‘Environment is one of the determinants of personality’. Justify with example. (10)
(b) What are the mechanical barriers in Business Communication? (10)
Q.3 (a) What is attitude? Explain in detail components of attitude. (10)
--- Content provided by FirstRanker.com ---
(b) What is the five-stage model of group development? (10)
Q4 (a) Explain Grapevine communication and its importance in the organization. (10)
(b) Define Emotional Intelligence in detail. Also explain how it is important in IT industries (10)
Q-5 (a) Explain the process of communication through a diagram. (10)
(b) Group discussion plays an important role in interview selection. Explain with suitable (10)
--- Content provided by FirstRanker.com ---
examples along with the guidelines.
Q-6 (a) How job design provides intrinsic motivation to the workers? (10)
(b) Define the term leadership and explain the types of leadership (10)
Q-7 Write short notes on any three: - (20)
- Non-verbal communication
- Listening skills
- Time management
- SMART Goals
--- Content provided by FirstRanker.com ---
--- Content provided by FirstRanker.com ---
This download link is referred from the post: MU-Mumbai University MCA Last 10 Years 2010-2020 Question Papers || University of Mumbai