Download PTU BHMCT 2nd Semester 2019 May 14522 HOUSE KEEPING II Question Paper

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Roll No.

Total No. of Questions : 09

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Total No. of Pages : 02

BHMCT (Sem.-2)

HOUSE KEEPING-II

Subject Code : BH-114

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M.Code: 14522

Time: 3 Hrs.

Max. Marks : 30

INSTRUCTION TO CANDIDATES :

1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark each.

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2. SECTION-B contains FIVE questions carrying 21/2 (Two and Half) marks each and students has to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students have to attempt any TWO questions.

SECTION-A

1. Write short notes on :
   1. Key Card
   2. Crib

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   3. Block Cleaning
   4. Over Stay
   5. Cabana
   6. Housekeeping Report
   7. Discrepancy Report

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   8. Inspection
   9. Room Transfer
   10. WLAN

SECTION-B

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2. Discuss in brief about various types of key used in hotel.
3. Draw the format for Maid's report.
4. How Housekeeping co-ordinate with Front Office and Maintenance?
5. How technology improves the working system of Housekeeping Department?
6. Write in brief about Lost & Found procedure.

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SECTION-C

7. Draw the layout of Standard Single Guestroom with scale dimension.
8. Write in detail about “Guest Special Request”.
9. Explain various records maintained by Housekeeping Department.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

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