[Max. Marks: 100]
HOSPITAL ADMINISTRATION
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QUALITY MANAGEMENT IN HEALTH CARE
(Revised Scheme)
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Q.P. CODE : 8372Your answers should be specific to the questions asked.
Draw neat labeled diagrams wherever necessary.
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LONG ESSAY
2 X 20 = 40 Marks
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1.Enumerate the common standards and criteria used in healthcare setting. What are the salient
features of National and International accreditation bodies? Discuss in detail about the need for
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Accreditation in hospitals2.
What are the critical factors in Brainstorming, which should be, addressed before it manifest as
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limitation? Discuss in detail about the importance of Brainstorming session in rendering qualityservices
SHORT ESSAY (Answer any six)
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6 X 10 = 60 Marks
3.
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Six Sigma concept4.
Quality circle
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5.
Nursing audit
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6.Patient focus and involvement
7.
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LAMA
8.
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Continuous Quality Improvement versus Total Quality Management9.
Process chart
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10.
Demings contribution and fourteen principles.
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