This download link is referred from the post: RGUHS MHA Last 10 Years 2011-2021 Question Papers (1st Sem, 2nd Sem, 3rd Sem And 4th Sem)
Rajiv Gandhi University of Health Sciences, Karnataka
IV Semester MD Degree Examination - May/June 2023
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[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
QUALITY MANAGEMENT IN HEALTH CARE (RS-2)
Q.P. CODE: 8372
Your answers should be specific to the questions asked.
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Draw neat labeled diagrams wherever necessary.
LONG ESSAY 2 X 20 = 40 Marks
- The experience of the patient may be more important than clinical outcome. Discuss this changing definition of Quality in the context of Patient satisfaction. Explain the role of Patient Satisfaction Survey in enhancing quality of services rendered with an example.
- Discuss the term process control. Enumerate the distinguishing features of Brainstorming and Benchmarking. Explain the role and function of Statistical Process Control in a hospital.
SHORT ESSAY (Answer any six) 6 X 10 = 60 Marks
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- “End the Practice of awarding the business on Price tag alone”. Explain this Demings philosophy with an example.
- Audit in health care
- Healthcare standards on Patient safety
- Average length of stay
- Post Anaesthesia Review
- Is there a need for review in health care delivery
- Accreditation
- NABH Standards
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This download link is referred from the post: RGUHS MHA Last 10 Years 2011-2021 Question Papers (1st Sem, 2nd Sem, 3rd Sem And 4th Sem)