Download RGUHS MHA 2020 November 4th Sem 8726 Hospital Administration Question Paper

Download RGUHS MHA (Master of Health Administration) 2020 November 4th Sem 8726 Hospital Administration Previous Question Paper

Rajiv Gandhi University of Health Sciences, Karnataka
IV Semester M.H.A Degree Examination - 24-Aug-2020

[Time: 3 Hours]







[Max. Marks: 100]
HOSPITAL ADMINISTRATION
QUALITY MANAGEMENT IN HEALTH CARE ? (RS-4)
Q.P. CODE: 8726
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
LONG ESSAY
1 X 20 = 20 Marks
1.
Define the term `Accreditation'. Discuss the NABH standards adopted by QCI for accreditation of
hospitals in India. Explain the requirements for the implementation of the same.
SHORT ESSAY (Answer any Seven)
7 X 10 = 70 Marks
2.
Describe the determinants of quality.
3.
Write a note on business process reengineering.
4.
How do quality circles improve quality in hospitals?
5.
Explain different types of statistical tools in TQM.
6.
Write a note on tissue committee in hospitals.
7.
Explain the process of improving the efficiency of patient care administration.
8.
Write a note on quality improvement projects.
9.
Explain the process of implementing Total Quality Management in a hospital.
SHORT ANSWERS (Answer any Five)
05 X 02 = 10 Marks
10. Steering committee.
11. Characteristics of six sigma.
12. Stages of ISO.
13. Need for quality.
14. Benchmarking strategy.
15. Affinity Diagram.
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