Rajiv Gandhi University of Health Sciences
II Semester M.H.A Degree Examination - [Syll]
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[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
Human Capital Management and Industrial Relations
Q.P. CODE: 8720
Your answers should be specific to the questions asked.
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Draw neat, labeled diagrams wherever necessary.
LONG ESSAY 1 X 20 = 20 Marks
- What is human resource planning? Elaborate the process in human resource planning. Write a note on the barriers in human resource planning.
SHORT ESSAY (Answer any Seven) 7 X 10 = 70 Marks
- What is promotion? Write a note on its purpose, principles and advantages.
- Discuss the factors influencing employee remuneration.
- How will you determine the need for training in a hospital? Discuss the various steps involved in implementing a training programme.
- Discuss the process of grievance settlement.
- Discuss the process involved in ensuring discipline in an organization.
- Write a note on wage policy in India.
- “Recruitment is positive in approach”. Substantiate your argument with reasoning.
- What is the importance of appraising employees in a healthcare industry? Discuss the methods of appraising clinical and supportive staffs in a hospital.
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SHORT ANSWERS (Answer any Five) 05 X 02 = 10 Marks
- Write a note on different types of rest pauses to overcome mental fatigueness.
- On-job training
- Burnout
- Job description and job enlargement
- Lay off V/s retrenchment
- What is collective bargaining?
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