Rajiv Gandhi University of Health Sciences
II Semester M.H.A Degree Examination
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[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
Human Capital Management and Industrial Relations
Q.P. CODE: 8720
Your answers should be specific to the questions asked.
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Draw neat, labeled diagrams wherever necessary.
LONG ESSAY 1 X 20 = 20 Marks
- Write a note on performance appraisal. Explain various methods and errors involved in performance appraisal. Discuss the relevance of performance appraisal to employee’s compensation.
SHORT ESSAY (Answer any Seven) 7 X 10 = 70 Marks
- Grievance settlement process
- Training a healthcare organization
- Fringe benefits
- Managerial effectiveness
- Participative management
- Job analysis
- Write a note on recruitment.
- Accidents in hospital and how these accidents can be prevented for employees safety?
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SHORT ANSWERS (Answer any Five) 05 X 02 = 10 Marks
- Types of policies
- Difference between job evaluation and job analysis
- Separations
- Competency mapping
- Incentives
- Orientation
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