RGUHS MHA Last 10 Years 2011-2021 Question Papers (1st Sem, 2nd Sem, 3rd Sem And 4th Sem)
III Semester Degree Examination
[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
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HUMAN RESOURCES MANAGEMENT IN HEALTHCARE
(Revised Scheme)
Q.P. CODE: 8367
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary.
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LONG ESSAY 2 X 20 = 40 Marks
- Discuss the term competency mapping. How can it be implemented and used in a hospital? Explain the drawbacks of competency mapping.
- “Performance Appraisal is an objective assessment of an individual’s performance against well defined benchmarks”. Discuss.
SHORT ESSAY (Answer any six) 6 X 10 = 60 Marks
- Discuss the prerequisites and types of collective bargaining. What are the advantages and disadvantages of the same?
- How do you maintain employee discipline in a 500-bedded hospital? Write a note on the disciplinary procedure.
- Discuss the types of orientation that can be provided for the employees in a 550-bedded hospital. What are the barriers to an effective orientation program?
- Briefly explain the types of interview.
- Interventions in human resource development for managerial effectiveness.
- What is grievance? How can you overcome grievances in a hospital organization?
- “Selection is negative in approach”, substantiate your argument with reasoning.
- What is the importance of job analysis in a health care industry? How will you design the job for the clinical and non-clinical staff in a hospital?
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