Rajiv Gandhi University of Health Sciences
IV Semester M.H.A Degree Examination - MAY 2016
[Time: 3 Hours] [Max. Marks: 100]
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HOSPITAL ADMINISTRATION
QUALITY MANAGEMENT IN HEALTH CARE
(Revised Scheme)
Q.P. CODE : 8372
Your answers should be specific to the questions asked.
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Draw neat labeled diagrams wherever necessary. Answer all questions
LONG ESSAY 2 X 20 = 40 Marks
- Define brainstorming and benchmarking. Explain the role and functions of statistical process control in a hospital
- Explain about the national and international accreditation bodies and role of the accreditation bodies in improving quality and customer focused patient care
SHORT ESSAY (Answer any six) 6 X 10 = 60 Marks
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- Concepts of quality assurance
- Explain antibiotic audit its importance in hospital
- Post delivery review
- Role and use of Clinical practice guidelines
- What is the role of mortality review meeting in hospitals
- Average length of stay
- Comment - Hospital infection control and its impact on quality of care
- Define audit protocol, duties and responsibilities of audit team
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