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Download PTU B-Tech CSE-IT 2020 Dec 6th Sem 71553 Total Quality Management Question Paper

Download PTU (I.K.Gujral Punjab Technical University (IKGPTU)) B-Tech (Bachelor of Technology) (CSE-IT)- Computer Science Engineering -Information Technology 2020 December 6th Sem 71553 Total Quality Management Previous Question Paper

This post was last modified on 13 February 2021

Tags:PTUB.TechCSEIT2020December6th SemTotal Quality ManagementQuestion Paper71553DownloadPDF
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PTU B.Tech Question Papers 2020 December (All Branches)


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RoIINo.‘ [ LTI T T T] Total No. of Pages : 02

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Total No. of Questions : 18
B.Tech. (CSE) (O.E. 2012 to 2017) (Sem.-6)
TOTAL QUALITY MANAGEMENT
Subject Code : ME-251
M.Code : 71553

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Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :

  1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks each.
  2. SECTION-B contains FIVE questions carrying FIVE marks each and students have to attempt any FOUR questions.
  3. SECTION-C contains THREE questions carrying TEN marks each and students have to attempt any TWO questions.

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SECTION-A
Answer briefly :

  1. What are the various characteristics of quality?
  2. Name the benefits of TQM.
  3. Name the quality awards available worldwide.

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  4. What is Kanban system?
  5. What are different types of waste?
  6. List 7 QC tools.
  7. Why benchmarking is important?
  8. What is total employee involvement?

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  9. What is importance of data collection in improving the quality?
  10. What is just-in-time?

SECTION-B

  1. What are benefits of successful implementation of TQM?
  2. What is Benchmarking? How it helps in improvement?

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  3. Explain the concept of customer satisfaction and Quality function deployment.
  4. What are various factors affecting the process management?
  5. Compare features of TQC and TQM?

SECTION-C

  1. Write a short note on Taguchi methods, JIT, cause and effect diagram, quality function deployment.

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  2. Discuss the features of ISO 9001 along with its benefits.
  3. Policy deployment and daily works management are important pillars of TQM. Discuss.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

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This download link is referred from the post: PTU B.Tech Question Papers 2020 December (All Branches)

This post was last modified on 13 February 2021