Rajiv Gandhi University of Health Sciences, Karnataka
VI semester Bachelors in Hospital Administration Degree Examination — MAY 2017
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Time: Three Hours Max. Marks: 80 Marks
Organization Behaviour
Q.P. CODE: 1322
Your answers should be specific to the questions asked.
Draw neat, labeled diagrams wherever necessary
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LONG ESSAYS (Answer any Two) 2 x 10 = 20 Marks
- What are the functions of attitudes? How are they measured? Explain.
- What are the various theories of group formation? Explain.
- Explain the various effective and ineffective styles of leadership.
SHORT ESSAYS (Answer any Eight) 8 x 5 = 40 Marks
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- How does the study of personality help in understanding organizational behaviour?
- Discuss the process involved in perception.
- How does job satisfaction affect the employee’s productivity, absenteeism and turnover rates?
- How can reinforcement be used to generate change in behaviour?
- Enumerate the assumptions of McGregor’s theory X and theory Y.
- Distinguish between formal and informal groups. Why informal group come into existence?
- List and describe the major determinants of effective leadership.
- Discuss the major organizational development interventions. In your opinion, which organizational development intervention is most effective and why?
- Distinguish between individual change and organizational change.
- Differentiate between transactional and transformational leadership.
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SHORT ANSWERS (Answer any ten) 10 x 2 = 20 Marks
- Communication channels
- Job enrichment
- Goal setting
- Trait theory
- Brainstorming
- Team building
- Group cohesive
- Languages barrier
- Managerial grid
- Transactional analysis
- List the skills of a manager.
- What are the functions of a group?
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