Download VTU MBA 4th Sem 16MBAHR402-Work Place Ethics WPE Module 6 -Important Notes

Download VTU (Visvesvaraya Technological University) MBA 4th Semester (Fourth Semester) 16MBAHR402-Work Place Ethics WPE Module 6 Important Lecture Notes (MBA Study Material Notes)

MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics-based model for change mgt
(imp)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
1. Define the reqd change
2. Evaluate the change from ethical perspective
3. Ethical change= defined change+ combined
ethics of stakeholders
4. Communicate the defined ethical change
5. Implement the change
6. Re-evaluate ? get feedback
7. If positive- celebrate, if negative- review the
step1-5
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics-based model for change mgt
(imp)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
1. Define the reqd change
2. Evaluate the change from ethical perspective
3. Ethical change= defined change+ combined
ethics of stakeholders
4. Communicate the defined ethical change
5. Implement the change
6. Re-evaluate ? get feedback
7. If positive- celebrate, if negative- review the
step1-5
Ethics and Risks of change mgt
? Can all the change defined be successful?
? Or will it make the situation worse?
? Salient risk factors:
- Resistance
- Leadership
- Interferences
- Forcing change
- Data loss
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics-based model for change mgt
(imp)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
1. Define the reqd change
2. Evaluate the change from ethical perspective
3. Ethical change= defined change+ combined
ethics of stakeholders
4. Communicate the defined ethical change
5. Implement the change
6. Re-evaluate ? get feedback
7. If positive- celebrate, if negative- review the
step1-5
Ethics and Risks of change mgt
? Can all the change defined be successful?
? Or will it make the situation worse?
? Salient risk factors:
- Resistance
- Leadership
- Interferences
- Forcing change
- Data loss
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Lewin?s change model
Kurt Lewin force field theory

? Change- stop existing, adopt
new
? Change- driven by motivation
? People- key / centre of change
? Generally resist even if
beneficial
? Outline, encourage and reward
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics-based model for change mgt
(imp)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
1. Define the reqd change
2. Evaluate the change from ethical perspective
3. Ethical change= defined change+ combined
ethics of stakeholders
4. Communicate the defined ethical change
5. Implement the change
6. Re-evaluate ? get feedback
7. If positive- celebrate, if negative- review the
step1-5
Ethics and Risks of change mgt
? Can all the change defined be successful?
? Or will it make the situation worse?
? Salient risk factors:
- Resistance
- Leadership
- Interferences
- Forcing change
- Data loss
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Lewin?s change model
Kurt Lewin force field theory

? Change- stop existing, adopt
new
? Change- driven by motivation
? People- key / centre of change
? Generally resist even if
beneficial
? Outline, encourage and reward
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice
MANAGING CHANGE IN
WORKPLACE THROUGH ETHICS
MOD.6
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
ORGTN CHANGE
? IMPLEMENT NEW PROCEDURE
? NEW TECHNOLOGY
? OBJ-TO BETTER THE WORK AS PER CHANGING
DEMANDS IN ENVT
? TO SURVIVE AND SUCCEED
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
WHERE IS CHANGE TARGETED??
? To improve performances of
- Human resources
- Functional resources- mktg, finance,
operations
- Techno resources
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
What determines change? (imp)
External
? Techno
? Market conditions
? Social changes
? Laws and policy
changes
? Globalisation
? Economic conditions
? Diversity in workforce
Internal
? Management changes
? Problems in existing
structure
? Work climate changes
? Changes in e/e
expectations
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics of managing change
? If people were left to their own.. What would
have happened..
? Will they all act in the same way as expected
by management?
? If it maximises efficiency and productivity ? its
feasible (ex.: google)
? Mgrs will confront ethical dilemmas while
managing orgtn transformation
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethical issues in change mgt
? Who determines the need for change?
? Is it consistent with the wishes of e/e and
public?
? Is it both ethical and effective? (ex: firing
policies-shape up or ship out)
? Is it leading to dehumanising?
? Is It suppressing one?s liberty?
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Resistance to change
? Kind of behavior
? Acted out by change recipients
? To slow down or prevent an intended orgtnl
change
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Why resist to change? (imp)
Individual
? Habit
? Economic factors
(income loss)
? Selective info
processing
(imagination)
Organisational
? Power & conflict
(inter or intra
dept)
? Orgtnl culture
? Functional
differences (own
diff reasons)
Group
? Group norms
? Cohesiveness
(belongingness)
? Escalation of
commitment
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Managing resistance to change
? Clearly define goals
? Involve employees in change process
? Speak up to e/e- know their feelings
? Delegate
? Expand commu channels (written/ web/
personal)
? Positive attitude
? Reward e/e
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Ethics-based model for change mgt
(imp)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
1. Define the reqd change
2. Evaluate the change from ethical perspective
3. Ethical change= defined change+ combined
ethics of stakeholders
4. Communicate the defined ethical change
5. Implement the change
6. Re-evaluate ? get feedback
7. If positive- celebrate, if negative- review the
step1-5
Ethics and Risks of change mgt
? Can all the change defined be successful?
? Or will it make the situation worse?
? Salient risk factors:
- Resistance
- Leadership
- Interferences
- Forcing change
- Data loss
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Lewin?s change model
Kurt Lewin force field theory

? Change- stop existing, adopt
new
? Change- driven by motivation
? People- key / centre of change
? Generally resist even if
beneficial
? Outline, encourage and reward
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
Burke-Litwin model
First order change- Transactional (green) Second order- Transformational (blue)
By. : Ms. Divya Prabhu P., Asst. Prof.@
MITE, Moodbidri
FirstRanker.com - FirstRanker's Choice