Download GTU (Gujarat Technological University) MBA 2019 Winter 4th Sem 3549285 Management Control Systems Previous Question Paper
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? IV EXAMINATION ? WINTER 2019
Subject Code: 3549285 Date: 29-11-2019
Subject Name: Management Control Systems
Time: 2.30 PM to 5.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Question Text and Description Marks
Q.1 Terms
(1) Strategic Planning
(2) Interactive Control
(3) Agency theory
(4) Efficiency and effectiveness
(5) Benchmarking
(6) Core competency
(7) KSF
14
Q.2 (a) What are the various elements of control system? Discuss the nature
and purpose of management control system?
07
(b) Discuss the application of management control system in
Multinational organization.
07
OR
(b) What is Responsibility center? Discuss the concept of cost center in
detail.
07
Q.3 (a) Discuss profit center as responsibility center. Explain advantages of
having profit center and difficulties with creation of profit center.
07
(b) In Goal congruent process, the actions people are led to take in
accordance with their perceived self interest are also in best interest
of organization? ?Do you agree? Justify. Explain the informal factors
that influence Goal Congruence.
07
OR
Q.3 (a) Differentiate Management control system in manufacturing and
service organization.
07
(b)
Define EVA. Which measure is the best from EVA and ROI? Justify your
view with the help of relevant example.
07
Q.4 (a) Explain concept of ?Transfer Pricing?. Discuss pricing policies of
corporate services with suitable examples.
07
(b) Discuss Balanced score card as a performance measurement
framework- with the help of an illustration.
07
OR
Q.4 (a) Explain concept of performance measurement system and framework
for designing PMS.
07
(b) Discuss the various characteristics of incentive compensation plan.
And suggest ideal compensation plan for corporate CEO and
business unit managers.
07
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Page 1 of 2
Seat No.: ________ Enrolment No.___________
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA - SEMESTER ? IV EXAMINATION ? WINTER 2019
Subject Code: 3549285 Date: 29-11-2019
Subject Name: Management Control Systems
Time: 2.30 PM to 5.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.
No.
Question Text and Description Marks
Q.1 Terms
(1) Strategic Planning
(2) Interactive Control
(3) Agency theory
(4) Efficiency and effectiveness
(5) Benchmarking
(6) Core competency
(7) KSF
14
Q.2 (a) What are the various elements of control system? Discuss the nature
and purpose of management control system?
07
(b) Discuss the application of management control system in
Multinational organization.
07
OR
(b) What is Responsibility center? Discuss the concept of cost center in
detail.
07
Q.3 (a) Discuss profit center as responsibility center. Explain advantages of
having profit center and difficulties with creation of profit center.
07
(b) In Goal congruent process, the actions people are led to take in
accordance with their perceived self interest are also in best interest
of organization? ?Do you agree? Justify. Explain the informal factors
that influence Goal Congruence.
07
OR
Q.3 (a) Differentiate Management control system in manufacturing and
service organization.
07
(b)
Define EVA. Which measure is the best from EVA and ROI? Justify your
view with the help of relevant example.
07
Q.4 (a) Explain concept of ?Transfer Pricing?. Discuss pricing policies of
corporate services with suitable examples.
07
(b) Discuss Balanced score card as a performance measurement
framework- with the help of an illustration.
07
OR
Q.4 (a) Explain concept of performance measurement system and framework
for designing PMS.
07
(b) Discuss the various characteristics of incentive compensation plan.
And suggest ideal compensation plan for corporate CEO and
business unit managers.
07
Page 2 of 2
Q.5
LAVA Ltd. is manufacturing mobile phones both for domestic Indian
market as well as for export. It has enjoyed a substantial market share
and also had a loyal customer following. But latterly it has been
experiencing problems because its targets have not been met with
regard to sales and customer satisfaction. Also mobile market in
India has grown tremendously and new player have come with better
technology and pricing. This is causing problems for the company. It
is planning to revamp its controlling system and take other steps
necessary to rectify the problems it is facing.
(a) Identify the benefits the company will derive from a good control
system
07
(b) Give the steps in the control process that the company should follow
to remove the problems it is facing
07
OR
Q.5 (a) How can the company relate its planning with control in this line of
business to ensure that their plans are actually implemented and
targets attained?
07
(b)
Suggest various measures to increase effectiveness. 07
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This post was last modified on 19 February 2020