Subject Code: 4180503
GUJARAT TECHNOLOGICAL UNIVERSITY
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MBA (AM) SEMESTER 08 - EXAMINATION - SUMMER-2018
Subject Name: Operations Management
Time: 10:30 AM To 01:30 PM
Instructions:
- Attempt all questions.
- Make suitable assumptions wherever necessary.
- Figures to the right indicate full marks.
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Q.1 Explain following terms with suitable examples (ANY 7)
- Modern Operation Management
- Lean Manufacturing
- Facility Location and Facility Layout
- Material Handling
- Reordering level in inventory management
- Job Sequencing
- Just in Time (JIT)
- Bench Marking
- Inspection and Acceptance Sampling
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Q.2 (a) Write a note on “Production Planning and Control (PPC)” [07]
(b) Draw the network find Critical Path and calculate EST,EFT,LST,LFT and Slack timing available [07]
Activity 1-2 1-6 2-3 2-4 3-5 4-5 6-7 5-8 7-8
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Time (Days) 6 5 13 4 11 6 11 3 15
OR
(b) What is ‘line structure’ in waiting-lines? Explain single channel- single phase, multi channel- single phase and‘multi channel- multiphase line structures. [07]
Q.3 (a) “Operations management is a transformation process”. Support this statement with examples if you agree with it. [07]
(b) Take any service sector-of your choice. When you visit for this service what are the dimensions based on which you will judge overall service quality? If you are appointed as an operations manager, how will you creatively design or innovate the service to improve the quality? [07]
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OR
(b) Discuss the types of processes. What are the merits and demerits of each? Give an example of each. [07]
Q.4 (a) Differentiate Product design and process design with suitable examples. [07]
(b) Define the various types of plant layout in brief with suitable examples of each. [07]
OR
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(a) What is inventory and inventory management? Discuss inventory management techniques. [07]
(b) What is meant by aggregate production planning? Why it is required? [07]
Q.5 (a) What is MRP? What are the inputs and outputs required by the MRP processing logic? [07]
(b) Mention various charting methods used in statistical quality control. [07]
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OR
Q.5 (a) What is Six — Sigma? Write steps for implementing six — sigma. [07]
(b) Write a note on Industrial safety & safety management. [07]
Date:02/05/2018
Total Marks: 70
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This download link is referred from the post: GTU MBA Last 10 Years 2010-2020 Question Papers || Gujarat Technological University
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