RGUHS MHA Last 10 Years 2011-2021 Question Papers (1st Sem, 2nd Sem, 3rd Sem And 4th Sem)
Rajiv Gandhi University of Health Sciences
IV Semester M.H.A Degree Examination — 23-Oct-2019
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[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
QUALITY MANAGEMENT IN HEALTH CARE
(Revised Scheme)
Q.P. CODE : 8372
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Your answers should be specific to the questions asked.
Draw neat labeled diagrams wherever necessary.
LONG ESSAY 2 X 20 = 40 Marks
- Enumerate the common standards and criteria used in healthcare setting. What are the salient features of National and International accreditation bodies? Discuss in detail about the need for Accreditation in hospitals
- What are the critical factors in Brainstorming, which should be addressed before it manifest as limitation? Discuss in detail about the importance of Brainstorming session in rendering quality services
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SHORT ESSAY (Answer any six) 6 X 10 = 60 Marks
- Six Sigma concept
- Quality circle
- Nursing audit
- Patient focus and involvement
- LAMA
- Continuous Quality Improvement versus Total Quality Management
- Process chart
- Demings contribution and fourteen principles.
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