Rajiv Gandhi University of Health Sciences
IV Semester M.H.A Degree Examination - 25-Oct-2019
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[Time: 3 Hours] [Max. Marks: 100]
HOSPITAL ADMINISTRATION
Quality Management in Healthcare
Q.P. CODE: 8726
Your answers should be specific to the questions asked.
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Draw neat, labeled diagrams wherever necessary.
LONG ESSAY 1 X 20 = 20 Marks
- “The time spent on Medical Audit has an effect on patient care”. Comment on this statement
SHORT ESSAY (Answer any Seven) 7 X 10 = 70 Marks
- Short note on Quality Circle
- Briefly explain the tangible and intangible benefits of ISO in healthcare.
- Role of Medical Records in Quality management
- Integration of healthcare system
- “Is Pharmacy Audit desirable”. Comment on it
- Patient satisfaction survey
- Discuss the duties and responsibilities of Audit team.
- Explain the difference between Licensing and Accrediting.
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SHORT ANSWERS (Answer any Five) 05 X 02 = 10 Marks
- LAMA and DAMA
- Define Benchmarking.
- Advantages of cause and effect diagram
- Indicators of healthcare quality
- What is Retrospective Review?
- What is CQI?
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This download link is referred from the post: RGUHS MHA Last 10 Years 2011-2021 Question Papers (1st Sem, 2nd Sem, 3rd Sem And 4th Sem)
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