Download BU (Bangalore University) MBA (Master of Business Administration) 4th Semester 2017 July Talent Knowledge Management Question Paper
IV Semester M. B. A. Degree Examination, July 2017
(CBCS)
_ MANAGEMENT
4.4.3 : Talent and Knowledge Management
Time : 3 Hours ? Max. Marks : 7O
Instruction : _ Answerall Sections.
SECTION ? A
? AnsWerany five of the following. Each question carries five marks. V . (56:25)
1. What are the elements of Taient Friendly Organizations ?
What is Knowledge Management ? Des?crihe the different types of Knowledge
?Briefly explain Talent Value chain.
What' IS the difference between Talent Workers and Knowledge Workers ?
Explain the benefits of a Talent Management System.
Succession Planning is a betterthan Replacement. Briefly explain.
NvP?Q?????
Explain return on Talent.
_ SECTION ? B
Answer any'three oi the following. Each question carries ten marks. (3x10=30),
8. What are Cross Functional Teams ? What are its advantages and disadvantages ?
9. What are the issues and chaiienges in Knowledge Management ?
10. Explain the building blocks of a Talent Management System.
11. What are the trends in Sociai Media for Talent Management.
P.T.O.
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SECTION - C
12. Case Study (Compulsory) :- i ? I I (1 x15=15)
Difficult Transitions
Tony Stark had just finished his first week?at Reece Enterprises and decided to
drive upstate to a small lakefront lodge tor?some fishing and relaxation. Tony
had worked for the previous ten years for the O?Grady Company, but O?Grady
had been through some hard times of late and had recently shutdownseveral of
its operating groups, including Tony?s, to cut co'sts. Fortunately, Tony?s experience
and recommendations had made finding another position fairly easy. As he drove
the interstate, he reflected on the past ten years and the apparent situation at
Reece. ?
At 0? Grady, things had been great. Tony had been part of the team from day
? one The job had met his personal goals and expectations perfectly, and Tony
believed he had grown greatly as a person. His work was appreciated and
recognized; he had received three promotions and many more pay increases.
Tony had also liked the company itself. The firmwas decentralized, allowing its
managers considerable autonomy and freedom. The corporate culture was
easygoing. Communication was open. It seemed that everyone knew what was
going on at all times, and if you didn?t know about something, it was easy to find
out. .
The people had been another plus. Tony and three other managers went to lunch
often and played golf every Saturday. They got along well both personally and
professionally and truly worked together as a team. Their boss had been very
supportive, giving them the help they needed but also staying out of the way and
letting them work.
When word about the shutdown came down, Tony was devastated. He was sure
that nothing could replace 0? Grady. After the final closing was announced, he
spent only a few weeks looking around before he found a comparable po?ition at
Reece Enterprises.
v As Tony drove, he reflected that ?comparable? probably was the wrong word.
Indeed, ~ Reece and O?Grady were about as different as you could get. Top
managers at Fleece apparently didn?t worry too much about who did a good job
and who didn't. They seemed to promote and reward people based on how long
they had been there and how well they played the never?ending political games.
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Maybe this stemmed from the organization itself, Tony pondered. Reece was a
bigger organization than 0? Grady and was structured much more bureaucraticaliy.
It seemed that no one was allowed to make any sort of decision without getting
three signatures from higher up. Those signatures, though were hard to get. All
the top managers usually were too busy to see anyone, and interoffice memos
apparently had very low priority.
Tony also had some problems fitting in. His peers treated him .With polite
indifference. He sensed that a couple of them resented that he, an outsider, had
been brought right' In at their level after they had to work themselves up the
ladder On Tuesday he had asked two cOlIeagues about playing geif. They had
politely declined, saying that they did not play often. But later' In the week, he
had overheard them making arrangements to play that very Saturday.
' It was at that point that Tony had decided to go fishing. As he steered his Car off
the interstate to get gas, he wondered if perhaps. he had made a mistake in
accepting the Reece offer without finding out more about what he was getting
into._ ~ .
Questions:
a) is it possible to find an ?ideal?f place to'work ? Explain.
'b) Must Fieece Enterprises change about themselves. Why ?
This post was last modified on 28 January 2020