Download PTU BHMCT 2020 March 3rd Sem 14534 Front Office Operation III Question Paper

Roll No. _______________ Total No. of Pages : 02

Total No. of Questions : 09

BHMCT (Sem.-3)

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FRONT OFFICE OPERATION-III

Subject Code: BH-207

M.Code : 14534

Time: 3 Hrs. Max. Marks : 30

INSTRUCTION TO CANDIDATES :

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1. SECTION-A is COMPULSORY consisting of TEN questions carrying ONE mark each.
2. SECTION-B contains FIVE questions carrying 2 ½ (Two and Half) marks each and students have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying FIVE marks each and students have to attempt any TWO questions.

SECTION-A

1. Write briefly :

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   1. Transfer of Guest A/C
   2. Foreign currency
   3. Guest A/C
   4. City Ledger
   5. Paid outs

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   6. Amadeus
   7. Charge slip
   8. Credit
   9. Check in
   10. Bill to Company

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SECTION-B

2. Explain the different types of Accounting System.
3. List the steps in handling Foreign Exchange in the hotel.
4. What is the process of handling late charges?

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5. List any three registers/formats used during checkouts.
6. With a help of a neat diagram, describe Front office accounting system.

SECTION-C

7. Illustrate the importance of Fidelio PMS in hotels.
8. Describe the system of Express Checkout.

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9. Explain the process of Guest paying through credit card at the time of Check out.

NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.

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