Download PTU BA 2020 March 3rd Sem 76748 Interpersonal Communication Skills Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) BA 2020 March (Bachelor of Arts) 3rd Sem 76748 Interpersonal Communication Skills Previous Question Paper

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1 | M-76748 (S2)- 1822
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BA (JAMC) (2018 Batch) (Sem.?3)
INTERPERSONAL COMMUNICATION SKILLS
Subject Code : BAJMC-305-18
M.Code : 76748
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write briefly :
a) Meaning of personal development
b) Self-esteem
c) Self-talk
d) Self-awareness
e) Reflective listening
f) Emphatic as a response style
g) Attending as a listening skill
h) Meaning of Self-assertion
i) Gesture
j) Summarising to organize information
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1 | M-76748 (S2)- 1822
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BA (JAMC) (2018 Batch) (Sem.?3)
INTERPERSONAL COMMUNICATION SKILLS
Subject Code : BAJMC-305-18
M.Code : 76748
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Write briefly :
a) Meaning of personal development
b) Self-esteem
c) Self-talk
d) Self-awareness
e) Reflective listening
f) Emphatic as a response style
g) Attending as a listening skill
h) Meaning of Self-assertion
i) Gesture
j) Summarising to organize information
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2 | M-76748 (S2)- 1822
SECTION-B
2. What is your understanding of Spiral model of personality development? Give an
example to illustrate your answer.
3. ?You are taller than you think?. Comment.
4. Why is listening important in communication?
5. What is Self-assertion and why is it needed?
6. Are non-verbal skills important for interpersonal communication?

SECTION-C
7. How can reader?s expectations be managed in communication?
8. What are the key persuasive factors in written communication?
9. While writing your first draft, what key points should be kept in mind?










NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.

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