Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) B.Sc Airlines Tourism and Hospitality Management (B.Sc ATHM) 2020 March Previous Question Papers
1 | M-11533 (S2)-1070
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(ATHM) (2014 to 2017) (Sem.?1)
BASICS OF MANAGEMENT
Subject Code : BTA-03
M.Code : 11533
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.
SECTION-A
1. Explain briefly :
a) Ethics
b) Controlling
c) Decentralization
d) Communication
e) Co-ordination
f) Planning
g) Management Grid
h) Quality control
i) Line staff
j) Society
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1 | M-11533 (S2)-1070
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(ATHM) (2014 to 2017) (Sem.?1)
BASICS OF MANAGEMENT
Subject Code : BTA-03
M.Code : 11533
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.
SECTION-A
1. Explain briefly :
a) Ethics
b) Controlling
c) Decentralization
d) Communication
e) Co-ordination
f) Planning
g) Management Grid
h) Quality control
i) Line staff
j) Society
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www.FirstRanker.com www.FirstRanker.com
www.FirstRanker.com
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2 | M-11533 (S2)-1070
SECTION-B
2. What are the traits of a successful manager?
3. Explain the theory of Herzberg.
4. What do you understand by organizational culture?
5. Discuss the techniques of effective coordination.
6. Differentiate between a leader and a manager.
SECTION-C
7. Explain different types of leadership.
8. What are the Barriers of Effective Communication?
9. How motivation among employees helps us to achieve Organizational goals?
NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 02 April 2020