Download PTU HMCT-B.Sc 2020 March 1st Sem 12068 Basics Of House Keeping I Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) B.Sc HMCT (B.Sc Hotel Management and Catering Technology) 2020 March Previous Question Papers

1 | M-12068 (S2)-810
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(HMCT) (2014 to 2017 Batch) (Sem.?1)
BASICS OF HOUSE KEEPING-I
Subject Code : BSHM-104
M.Code : 12068
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Describe in brief :
a. Define Orthodox cleaning.
b. What do you understand by Parquet floor finish?
c. What is linen chute?
d. Define detergent.
e. What is Murphy bed?
f. What is Chamois leather?
g. Define Debriefing.
h. What do you understand by duty rota?
i. Why sweeping is done before dusting and dusting is done before vacuum cleaning?
j. Write two differences between Florist and horticulturist.

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1 | M-12068 (S2)-810
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(HMCT) (2014 to 2017 Batch) (Sem.?1)
BASICS OF HOUSE KEEPING-I
Subject Code : BSHM-104
M.Code : 12068
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
1. Describe in brief :
a. Define Orthodox cleaning.
b. What do you understand by Parquet floor finish?
c. What is linen chute?
d. Define detergent.
e. What is Murphy bed?
f. What is Chamois leather?
g. Define Debriefing.
h. What do you understand by duty rota?
i. Why sweeping is done before dusting and dusting is done before vacuum cleaning?
j. Write two differences between Florist and horticulturist.

2 | M-12068 (S2)-810
SECTION-B
2. Give five examples of manual and mechanical equipment used in Housekeeping
department.
3. Give hierarchy of the medium size housekeeping department.
4. What is the role of housekeeping department in guests satisfaction and repeat business?
5. Discuss use of Eco-friendly products in housekeeping.
6. Differentiate between Vacant room and vacated room.

SECTION-C
7. Write in brief about the inter-departmental co-operation of the housekeeping department
with front office department and maintenance.
8. Discuss some design features that ease cleaning. What cleaning principles one should
follow while cleaning a guest room?
9. Draw a lay-out of a housekeeping department in a large hotel.







NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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