Download PTU HMCT-B.Sc 2020 March 6th Sem 76238 Principles Of Management 2 Question Paper

Download PTU (I.K. Gujral Punjab Technical University Jalandhar (IKGPTU) B.Sc HMCT (B.Sc Hotel Management and Catering Technology) 2020 March Previous Question Papers

1 | M-76238 (S2)-2241
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(HMCT) (2016 & 2017 Batch) (Sem.?6)
PRINCIPLES OF MANAGEMENT - 2
Subject Code : BSHM-606
M.Code : 76238
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
Q1. Write briefly :
a) Staffing
b) Communication network
c) Zero based budgeting
d) Body language
e) Manpower planning
f) Departmentation
g) Grapevine
h) Duty roster
i) Internal Audit
j) Standardisation

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1 | M-76238 (S2)-2241
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
B.Sc.(HMCT) (2016 & 2017 Batch) (Sem.?6)
PRINCIPLES OF MANAGEMENT - 2
Subject Code : BSHM-606
M.Code : 76238
Time : 3 Hrs. Max. Marks : 60
INSTRUCTIONS TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B contains FIVE questions carrying FIVE marks each and students
have to attempt any FOUR questions.
3. SECTION-C contains THREE questions carrying TEN marks each and students
have to attempt any TWO questions.

SECTION-A
Q1. Write briefly :
a) Staffing
b) Communication network
c) Zero based budgeting
d) Body language
e) Manpower planning
f) Departmentation
g) Grapevine
h) Duty roster
i) Internal Audit
j) Standardisation

2 | M-76238 (S2)-2241
SECTION-B
Q2. Differentiate between Centralization and Decentralization of authority.
Q3. What is the importance of effective communication in hotel operations?
Q4. List different types of organizational structure.
Q5. Enlist different steps involved in selection process of employees in a hotel.
Q6. What are the measures to be taken for effective delegation?

SECTION-C
Q7. Establish the importance of effective coordination and illustrate it with taking any one
hotel department?s coordination with other departments.
Q8. Explain non-budgetary control techniques with suitable examples.
Q9. Explain the various stages involved in communication process.









NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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