Download JNTU Anantapur (Jawaharlal Nehru Technological University Anantapuramu) MBA 2017 November Third Semester (3rd Semester/1-2) Regular & Supplementary Examinations 14E00310 Training & Development Question Paper.
MBA III Semester Regular & Supplementary Examinations November/December 2017
TRAINING & DEVELOPMENT
(For students admitted in 2014, 2015 & 2016 only)
Time: 3 hours Max. Marks: 60
PART ? A
(Answer the following: (05 X 10 = 50 Marks)
*****
1 ?Training & development is a tool to manage change?. Discuss the statement elaborately.
OR
2 Explain the components in the system model of training.
3 ?Employee training has become increasingly important as jobs have become more sophisticated and
influenced by technological changes? ? Comment.
OR
4 Explain the steps involved in conducting a training programme in a systematic way.
5 Describe how you would go about analyzing the future needs of your university.
OR
6 Explain elaboration theory and how it would help you design a training program.
7 How would you present training material in a manner that facilitates retention?
OR
8 Supervisors often resist taking on the role of the coach. What can organizations do to encourage
supervisors to be effective coaches?
9 What learning processes are most influenced by interactive multimedia? Which are influenced least?
OR
10 What is the difference between cost/benefit evaluation and cost effectiveness evaluation? When
would you use each and why?
PART ? B
(Compulsory question, 01 X 10 = 10 Marks)
11 Case Study:
Institute for business leadership (IBL) is a new generation organization, which is specialized in
conducting customized training programmes to meet the learning needs of the corporate world. It has the
core competence to conduct soft skills training as well as technical training. IBL had a turnover of
Rs.120 crores during the previous year. The organization has got a 5-acre campus in Bangalore which can
accommodate about 400 trainees at any point of time.
IBL encourages its faculty members to use appropriate learning aids for helping the trainees learn
effectively. All the classrooms are provided with LCD projectors, computers, white boards and markers.
The company feels proud of its accomplishments in the area of training and development. In a recent
training programme a resource person by name Dr.Namura from Michigan University was invited to
facilitate a half day session for CEOs. The cost of bringing him all the way from Michigan was about
Rs.4,00,000.
Contd. in page 2
Page 1 of 2
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Code: 14E00310
MBA III Semester Regular & Supplementary Examinations November/December 2017
TRAINING & DEVELOPMENT
(For students admitted in 2014, 2015 & 2016 only)
Time: 3 hours Max. Marks: 60
PART ? A
(Answer the following: (05 X 10 = 50 Marks)
*****
1 ?Training & development is a tool to manage change?. Discuss the statement elaborately.
OR
2 Explain the components in the system model of training.
3 ?Employee training has become increasingly important as jobs have become more sophisticated and
influenced by technological changes? ? Comment.
OR
4 Explain the steps involved in conducting a training programme in a systematic way.
5 Describe how you would go about analyzing the future needs of your university.
OR
6 Explain elaboration theory and how it would help you design a training program.
7 How would you present training material in a manner that facilitates retention?
OR
8 Supervisors often resist taking on the role of the coach. What can organizations do to encourage
supervisors to be effective coaches?
9 What learning processes are most influenced by interactive multimedia? Which are influenced least?
OR
10 What is the difference between cost/benefit evaluation and cost effectiveness evaluation? When
would you use each and why?
PART ? B
(Compulsory question, 01 X 10 = 10 Marks)
11 Case Study:
Institute for business leadership (IBL) is a new generation organization, which is specialized in
conducting customized training programmes to meet the learning needs of the corporate world. It has the
core competence to conduct soft skills training as well as technical training. IBL had a turnover of
Rs.120 crores during the previous year. The organization has got a 5-acre campus in Bangalore which can
accommodate about 400 trainees at any point of time.
IBL encourages its faculty members to use appropriate learning aids for helping the trainees learn
effectively. All the classrooms are provided with LCD projectors, computers, white boards and markers.
The company feels proud of its accomplishments in the area of training and development. In a recent
training programme a resource person by name Dr.Namura from Michigan University was invited to
facilitate a half day session for CEOs. The cost of bringing him all the way from Michigan was about
Rs.4,00,000.
Contd. in page 2
Page 1 of 2
Code: 14E00310
Dr.Namura, before beginning his session, asked the programme co-coordinator Dr.Krishna to
provide him an overhead projector and flip charts to facilitate classroom learning. But Dr.Krishna said ?we
have sophisticated learning aids like LCD projectors and therefore OHPs and flip charts have been
discarded long ago?. Dr. Namura was upset. Krishna was of the view that; had Namura informed in
advance about learning aids he wanted to use we could have got it hired form other agencies, but it is not
possible now at short notice since IBL is 40 kilometers away from city. Finally, Namura conducted his four
hour session only through the lecture method in the post-lunch session. At the end of the session the
feedback ratings of trainees placed Dr.Namura 1.8 on a scale of 1 to 5. Namura said at the end of the
programme that he would never come to IBL in future. On the other hand, trainees said that they were not
at all happy with the monotonous lectures delivered by Dr.Namura.
Questions:
(a) Where did the things go wrong and what could have been done to prevent the crisis?
(b) Who should decide the suitability of a learning aid? The learners, the trainer or the organizers?
(c) Explain different types of training aids, identify criteria to determine the types of training aids to be used in
given training programme.
*****
Page 2 of 2
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This post was last modified on 03 January 2020