Download PTU I. K. Gujral Punjab Technical University (IKGPTU) MBA (Master of Business Administration) 2020 December 3rd Sem 76889 Organizational Behaviour And Design Previous Question Paper
Roll No.
Total No. of Pages : 03
Total No. of Questions : 17
MBA (2018 Batch) (Sem.?3)
ORGANIZATIONAL BEHAVIOUR & DESIGN
Subject Code : MBA 301-18
M.Code : 76889
Time : 3 Hrs. Max. Marks : 60
INST RUCT IONS T O CANDIDAT ES :
1 .
SECT ION-A c ontains EIGHT questio ns carrying TWO marks each an d s tudents
have to atte mpt ALL qu estio ns.
2 .
SECT ION-B c ons ists of FOUR Subsections : Units-I, II, III & IV. Ea ch Subsection
con tains T WO questions each ca rrying EIGHT ma rks each and s tudents have to
attemp t any ONE qu estio n from e ach Sub section.
3 .
SECT ION-C is COMPUL SORY and con sist of ONE Case Study carry ing TWEL VE
marks.
SECTION-A
Write short notes on following :
1.
Types of Attitude.
2.
Personality.
3.
Intrinsic Motivation.
4.
Halo Effect.
5.
Compare Power and Politics.
6.
Perceptual Error.
7.
Individual Behaviour.
8.
Perceived Environment.
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SECTION-B
UNIT-I
9.
"Models of OB are the Framework to Manage Behaviour of people in the Organization",
Define Organization Behaviour and explain its Model.
10. What do you understand by Learning? Explain the Process of Learning with example.
UNIT-II
11. "Most People believe that Biological Factors are important in Determining the
Personality of a Person" Comment on this statement by taking various Biological Factors
relevant for Personality and their impact.
12. "Leadership is the process by which an executive directs, guides and influences the work
of other" Explain. Also, discuss the significance of Leadership in Management.
UNIT-III
13. Explain the Theories of Group Formation.
14. What do you mean by Organization Culture? Why Culture is important in an
Organization?
UNIT-IV
15. What do you mean by Organization Design? Explain factors affecting Organizational
Design.
16. Discuss Conflict Resolution Techniques? Describe the Strengths and Weaknesses of
each?
SECTION-C
17. Case Study :
Like most steel companies Bangalore Alloy steel suffered difficult times in the decade of
1990. The Company's wide attitude survey in 1995, it was found that the number of
frustrated middle managers felt that the company's unattractive pay structure caused low
employee morale. The CEO of the company Dinesh was not impressed by the survey
poor and did not care for the opinion middle- managers. As a result, the executives were
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disillusion. Dinesh had been a financial specialist and the board of the directors assigned
him the top job because they thought his financial expertise could improve the financial
situation of the company. At first, the move seemed a good one. Dinesh used his financial
know-how to arrange creative financing for the company's debt, but that did not solve
other serious problems. Dinesh was a number man with few people skills and he proved
to be a poor planner. He tried to diversify and re-organize the structure which was met
with resistance from the rigid centralized structure. Dinesh was comfortable with face to
face communication and he issued periodic memo's exhorting employees to increase
productivity. All employees including both blue-collar and white-collar employees
blamed Dinesh for heavy losses of the company. Top management kept middle
management at a distance and became isolated and ineffective.
Questions :
a. Which of the management function (Planning, Organizing, Leadership, Controlling),
does Dinesh perform well?
b. Which of the management functions does he perform unsatisfactory?
c. What do you think should be the role of middle management in this situation?
NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any
page of Answer Sheet will lead to UMC against the Student.
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This post was last modified on 14 February 2021