Roll No. Total No. of Pages : 02
Total No. of Questions : 18
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B.VOC (Travel & Tourism Management)(2019 Batch) (Sem.-2)
BUSINESS COMMUNICATION-II
Subject Code : BVTTM-205-19
M.Code : 77507
Time : 3 Hrs. Max. Marks : 60
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INSTRUCTIONS TO CANDIDATES :
- SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks each.
- SECTION-B contains FIVE questions carrying FIVE marks each and students have to attempt any FOUR questions.
- SECTION-C contains THREE questions carrying TEN marks each and students have to attempt any TWO questions.
SECTION-A
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Write briefly :
- Define Communication
- Importance of Grooming
- What is Audience Analysis?
- Team behaviour
- Extempore
- Social Etiquettes
- What is a presentation?
- What is the importance of Team Behaviour?
- What are contract workers?
- Define Good Conversation.
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SECTION-B
- What is the importance of Grooming and Personnel hygiene for a hotelier.
- Explain the importance of communication skills for personality development.
- What is group discussion? Why is it important in a hotel industry?
- Give the job description of a telephone operator.
- Explain the various presentation skills that need to be followed for making your presentation effective.
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SECTION-C
- Explain what is body language and why is it important to understand body language while communicating, also explain why is it important to have intelligent listening?
- What do you understand by a team behaviour during group discussion? Explain why is it necessary to have clarity of thought and expression while in a group discussion?
- Explain the role of interpersonal skills for hospitality professional to do a successful business.
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NOTE : Disclosure of Identity by writing Mobile No. or Making of passing request on any page of Answer Sheet will lead to UMC against the Student.
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This download link is referred from the post: PTU B.Voc Last 10 Years 2011-2021 Previous Question Papers (Bachelor of Vocational Education)