Download VTU (Visvesvaraya Technological University) MBA 4th Semester (Fourth Semester) 16MBAHR402-Work Place Ethics WPE Module 1 Important Lecture Notes (MBA Study Material Notes)
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
e/e attitude & ethics
? Show respect in workplace- negative attitude
brings down productivity
? Receive co-operation from subordinates by
involving them in decision making meetings (PM
Modi?s youth participation and other mails)
? When one represents an orgtn, must typically
resect co. rules, obey safety procedures, dress
code etc.
? Attendance- being on time and leaving on time,
avoid unexplained absences, missing
appointments affects not only yourself but others
also.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
e/e attitude & ethics
? Show respect in workplace- negative attitude
brings down productivity
? Receive co-operation from subordinates by
involving them in decision making meetings (PM
Modi?s youth participation and other mails)
? When one represents an orgtn, must typically
resect co. rules, obey safety procedures, dress
code etc.
? Attendance- being on time and leaving on time,
avoid unexplained absences, missing
appointments affects not only yourself but others
also.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Etiquettes (code of conduct@work)
? Give respect and take respect- you are not just
working to earn money
? Discipline at work-be punctual
? Do not mix personal and professional life
? Greet with smile
? Dress code a must
? Offence- no alcohol at work!
? Data protection- confidentiality
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
e/e attitude & ethics
? Show respect in workplace- negative attitude
brings down productivity
? Receive co-operation from subordinates by
involving them in decision making meetings (PM
Modi?s youth participation and other mails)
? When one represents an orgtn, must typically
resect co. rules, obey safety procedures, dress
code etc.
? Attendance- being on time and leaving on time,
avoid unexplained absences, missing
appointments affects not only yourself but others
also.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Etiquettes (code of conduct@work)
? Give respect and take respect- you are not just
working to earn money
? Discipline at work-be punctual
? Do not mix personal and professional life
? Greet with smile
? Dress code a must
? Offence- no alcohol at work!
? Data protection- confidentiality
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
? Cell phone etiquettes
? Work desk ? docs/food/messy
? Stay away from blame games and nasty
politics- learn to accept mistakes/discuss
issues face to face
? Email etiquettes- use of ?cc? to keep boss in
loop
? Respect and help co-workers- don?t misguide
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
e/e attitude & ethics
? Show respect in workplace- negative attitude
brings down productivity
? Receive co-operation from subordinates by
involving them in decision making meetings (PM
Modi?s youth participation and other mails)
? When one represents an orgtn, must typically
resect co. rules, obey safety procedures, dress
code etc.
? Attendance- being on time and leaving on time,
avoid unexplained absences, missing
appointments affects not only yourself but others
also.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Etiquettes (code of conduct@work)
? Give respect and take respect- you are not just
working to earn money
? Discipline at work-be punctual
? Do not mix personal and professional life
? Greet with smile
? Dress code a must
? Offence- no alcohol at work!
? Data protection- confidentiality
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
? Cell phone etiquettes
? Work desk ? docs/food/messy
? Stay away from blame games and nasty
politics- learn to accept mistakes/discuss
issues face to face
? Email etiquettes- use of ?cc? to keep boss in
loop
? Respect and help co-workers- don?t misguide
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
? Female e/es- respect, dignity, manners
? Too much of fship ?bad at workplace- do not
take many favors from co-workers
? Do not take undue advtge of ur
power/position
? Privacy of self/others- phones/letters/email
etc do not enter prvt space of others
? Don?t fall for rumours nor spread it
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
Workplace ethics and value systems
14MBAHR408
INTRO: WORKPLACE ETHICS
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics
? Group of norms, code or value system
? Set of beliefs about right or wrong behavior
(voluntary not compulsory)
? Generally accepted social norms, many of
which are universal.. Telling lies, cheating etc..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and Business
? Unitarian view: business and all activities of
human beings considered inseparable- business is
an element of moral structure and moral ethics.
(CSR etc..)
? Separatist view: Adam Smith and Milton
Friedman- business is only to make profit-ethics
dilute the objectives.
? Integration view: Talcott- all sectors were
interlinked which in turn are influenced by ethics.
Ethics influenced govt policy, which in turn
influenced business.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Workplace Ethics
? Every business must introduce buz ethics in its
day-to-day activities
? Earning profits is not bad but using wrong ways
for earning is bad and unethical.
? Raymond C Baumhart, ? the ethics of business is
the ethics of responsibility. The businessman
must promise that he will not harm knowingly?
? Andrew Crane, ? business ethics is the study of
business situations, activities and decisions where
issues of right and wrong are addressed.?
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Why ethics @ workplace?
? To protect consumer rights- adulteration,
misleading advts.
? To make businesses socially accountable-
employees and public
? To strengthen buz-society relation
? To focus shift from seller to buyer- increase
awareness twds all stakeholders
? To benefit both buz and society- long term
? To guide in policy formulation
? To have accuracy and credibility in buz deals
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Principles of workplace ethics
? Credibility- adopt justice, truth and fairness to
gain credibility
? Being broad minded-open to ideas
? Discharge liabilities- even during tough times
? True documentation- any papers-records/ads etc
? Contribution to societal devlpt
? Audit of financials fairly
? Respect all other parties
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Benefits
Ethical
climate
Benefits
E/e
commitment
Investor
loyalty
Customer
satisfaction
Profits
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Types of workplace ethics
? General ? basics of business: areas like CSR,
legal changes, M&As, unethical business
activities etc
? Functional ? mgt functions- HR, Mktng, IT,
Production, Finance etc
? International- values of diff countries- 1990s
and later..
? Economic systems- policies & prgms of govt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Personal ethics & its dvlpmnt
? Foundation for a person?s moral compass
? An internal guide
? Drives actions and emotions regularly
? Moral codes built upon this foundation
? Love is the ultimate ethical code
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Determinants of personal ethics
? Friend/ peers: jaisa sang vaisa rang
? Family influence: story of two twin parrots??
on the contrary: story of a drunkard?s son.
? Influence of culture & religious beliefs
? Influence of habits: ?U become what you think
about??Earl Nightingale
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
How to develop personal std of
ethics??
? Always be cheerful & optimistic
? Honesty in all relationships
? Generous & unselfish with associates
? Always be kind
? Believe love is stronger than hatred
? Do not engage in a transaction that doesn?t
benefit all participants
? Do not insult another person
(7 principles)
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
WPE for employees
1. Ethical violations by employees
- Humiliating e/e s by e/rs- bullying etc
- Safety violations: factories (belts/gears etc) &
offices (extinguishers/ cab GPS, fire alarms etc)
- Time theft: manipulating time cards,
unproductive work like checking mails for long
time, etc
- Stealing: office supplies, cash, etc
- Misconduct: harassment, discrimination
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
2. Elements of WPE for e/es
- Work commitment: unprofessionalism not
tolerated
- Organisation loyalty: dishonesty, info leak etc
- Compassion towards peers: healthy
competition, respect others? work
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
3. Ethical behavior in Workplace
Factors influencing our stds of behavior
- Individual factors: satyam?s Raju?? Knowledge,
value and goals
- Social factors: values & attitudes of ?significant
others? Ex. Talking over office phone..
- Opportunity: degree of freedom available to an
e/e to behave unethical. Ex.: access to
cashbox/locker/boss?s email, power to enter pvt
rooms
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Professionalism
? Who is said to be professional?
? What are his/her qualities/attributes?
? Why do we need it?
? How is ethics linked with professionalism?
? What are the ethical attitude expected in
e/es?
? Some e/e etiquettes you know.. Please list
out..
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Are you professional???
A person who adhers to courtesy,
honesty, responsibility when dealing with
individuals and others in a business envt.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Attributes expected..
? Specialised education/trained for a significant
duration (Docs/lawyers/CAs)
? Member of an association
? Service orientation-client and society needs
? Commitment to a calling
? Certain amount of freedom in utilising one?s
knowledge and skill
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Need for professionalism@ workplace
? To know their boundaries-what is apt behavior
and what?s not
? Encourage to perform better- blazers when
presenting vs jeans
? Buz remain accountable- emailing,
communication report or other correspondence-
clients served better
? Demonstrate respect and limits gossips and
unnecessary personal talks
? Reduced conflicts- where people behave
professionally.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Ethics and professionalism??
? Professionals contribute to positivity and can
create an envt where everything is possible to
be achieved with less efforts and conflicts
? Act as guardians to techno develpmnts- ex.:
Robot- good vs bad scientist
? Act in the interest of the mgt
? Being socially responsible
? Act as a catalyst
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
e/e attitude & ethics
? Show respect in workplace- negative attitude
brings down productivity
? Receive co-operation from subordinates by
involving them in decision making meetings (PM
Modi?s youth participation and other mails)
? When one represents an orgtn, must typically
resect co. rules, obey safety procedures, dress
code etc.
? Attendance- being on time and leaving on time,
avoid unexplained absences, missing
appointments affects not only yourself but others
also.
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Etiquettes (code of conduct@work)
? Give respect and take respect- you are not just
working to earn money
? Discipline at work-be punctual
? Do not mix personal and professional life
? Greet with smile
? Dress code a must
? Offence- no alcohol at work!
? Data protection- confidentiality
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
? Cell phone etiquettes
? Work desk ? docs/food/messy
? Stay away from blame games and nasty
politics- learn to accept mistakes/discuss
issues face to face
? Email etiquettes- use of ?cc? to keep boss in
loop
? Respect and help co-workers- don?t misguide
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
? Female e/es- respect, dignity, manners
? Too much of fship ?bad at workplace- do not
take many favors from co-workers
? Do not take undue advtge of ur
power/position
? Privacy of self/others- phones/letters/email
etc do not enter prvt space of others
? Don?t fall for rumours nor spread it
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
Important models..
? Kohlberg?s 6 stages of moral development
? Lacznaikk?s 14 ethical propositions
By Ms. Divya Prabhu P., Asst. Prof. @ MITE,
Moodbidri
FirstRanker.com - FirstRanker's Choice
This post was last modified on 18 February 2020