CONDUCTING PROFESSIONALISM @ WORKPLACE

MODULE 2

• List out some examples for unethical behavior...
• What leads to unethical behavior?
• How do we control it?

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Unethical behavior

An act that contravenes rules designed to maintain fairness and morality of a situation.

Share ... Some instances?

Why do people act unethical?

• Greed - personal gain: financial/other..
• Environment – if the act is permitted/ overlooked.
• Career advancement - stealing projects/ impressing superiors

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• Ignorance/ lack of knowledge - unknown about the act being unethical - not knowing what is the right thing to do.
• Pressure - to meet deadlines, or from third parties.
• Misguided loyalty: hiding the facts for the sake of the organization (salesmen, spokesperson etc)

Different unethical behavior

Unethical conduct of employees

• Bribery
• Frauds/cheating

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• Black money
• Coercion / threatening – blackmailing
• Theft-embezzlement/ property - criminal conversion
• Being dishonest - data, helping competitors, inappropriate gifts, misleading info in ads
• Conflicts of interest (personal vs organization)

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• Insider trading
• Corruption

Unethical conduct of employers

• Exploiting workers
• Threat of termination
• Biased hiring

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• Favoritism
• Inhuman behavior
• Nepotism - outright hiring people for jobs they are incapable of doing/ creating job specification tailored to a specific person
• Pollution
• Tax evasion

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Control measures..

• Creation of a code of conduct: clear cut do's and don't's
• Lead by example
• Consequences of wrongdoing to be reinforced
• Appreciate employee for a job well done
• Organise programs on ethics - lectures/ workshops - talks/videos/brochures

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• Create checks and balances: share power to ensure quality checks
• Hire people based on qualification and values. Beauty contest questions.

Rewarding ethical behavior

• Ethical behavior is driven by how it is encouraged and rewarded.
• Ex. Most honest bus conductor award
• These behaviors are observable

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• Can be held accountable for achievements as well as failures - both should be treated accordingly
• Financial or non-financial incentive for actions taken seriously
• When an employee is rewarded for positive behavior, it does so happen that the employee continues to be so and inspires others too.

Essentials

• Top management involvement
• Emphasis on code, values and standards

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• HR policies: goal setting and incentive schemes
• Recognition and tangible awards
• Focus on high risk jobs and areas where chances of violations could exist
• Well defined procedures including sanctions
• Apt arrangements for work-home balance

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• Conducive work organizational culture.